The document discusses the business value of upgrading to Oracle E-Business Suite Contract Lifecycle Management Release 12 and 12.1. It highlights key features such as accelerating contract cycle times through automated drafting and standardization, supporting global contract organizations with multi-organization access control, and driving contract compliance through improved visibility and search. Upgrading allows companies to better manage their entire contract lifecycle from drafting to approval to amendments.
Oracle Service Contracts Lifecycle ManagementMohan Dutt
This document discusses new features in Oracle E-Business Suite Release 12 for managing the lifecycle of service contracts, including renewal negotiation. Key features include a renewal negotiation workflow with 5 stages, an administrator workbench for monitoring contracts, enhanced communication templates, flexible approval rules, and improved auto-reminder processes for both manual and online renewals. Implementing these new features can help streamline the contract renewal process and provide greater visibility, resulting in higher profits.
2009 open world chooing the right subscription contractDZee Solutions
The document discusses Oracle's contract lifecycle management solutions and how they can help companies manage contracts. It begins with an overview of contract management challenges such as lack of process control, compliance, and long negotiation times. It then outlines Oracle's understanding of contract management and the capabilities and value drivers of its solutions. The rest of the document details Oracle's contract management product offerings, including how they allow for authoring, approving, monitoring, amending, and renewing contracts both as integrated and standalone solutions. It also provides a customer case study on how ProQuest used Oracle Service Contracts for subscription management.
2011 open world oracle update_sales_and_service_contractsDZee Solutions
The document is an agenda for a presentation on Oracle's Sales and Service Contracts products. It summarizes the key benefits of upgrading to the latest versions, including accelerating sales cycles, increasing contract compliance, and streamlining renewals management. It also outlines the product roadmap and provides customer testimonials on realized efficiencies from using Oracle Contracts.
The document provides an overview of enhancements to Oracle's service contract renewals functionality in R12. Key highlights include:
- A renewal negotiation lifecycle management system to better track renewal progress.
- An administrator workbench that consolidates views of in-process contracts and enables actions like publishing contracts online.
- Improvements to the online customer acceptance portal, including automated publishing of contracts and enhanced payment options.
- Enhanced communication templates integrated with XML Publisher to support customizable layouts for different processes and languages.
This document provides a summary of a presentation about integrating billing and licensing in a cloud environment. It discusses the new software monetization lifecycle, which includes 4 steps: 1) packaging your offering, 2) delivering your service, 3) billing and collecting for your service, and 4) driving incremental revenue and renewals. It also covers lessons learned, such as billing being only one part of recurring revenue and the need for solutions to integrate with other systems. Customer use cases from Issuu and VMware are presented that highlight their challenges and successes with Aria Systems.
DfSS Webinar Part 1: An Introduction to DFSSmjames1
Participants will gain an introduction to the methodology DFSS (Design for Six Sigma) and how to apply it within your business. Waldemar Wasiuk a principal at BMGI Europe Waldemar Wasiuk a principal at BMGI Europe will walk you through the DFSS basics, how to get started, select DFSS projects and deliver meaningful business results.
Erste Group Procurement (EGP) manages procurement for Erste Group entities with the exception of personnel expenses. EGP's mission is approved by the Erste Group Management Board and local Boards. EGP's services include sourcing, tactical purchasing, order management, customized procurement services, and an outsourcing competence center. EGP contributes to the source-to-delivery process through category management, supplier management, contract management, purchasing projects, and contract creation. EGP aims to provide strategic, monitored purchasing in a team approach to ensure fast, easy, and efficient execution.
Oracle Service Contracts Lifecycle ManagementMohan Dutt
This document discusses new features in Oracle E-Business Suite Release 12 for managing the lifecycle of service contracts, including renewal negotiation. Key features include a renewal negotiation workflow with 5 stages, an administrator workbench for monitoring contracts, enhanced communication templates, flexible approval rules, and improved auto-reminder processes for both manual and online renewals. Implementing these new features can help streamline the contract renewal process and provide greater visibility, resulting in higher profits.
2009 open world chooing the right subscription contractDZee Solutions
The document discusses Oracle's contract lifecycle management solutions and how they can help companies manage contracts. It begins with an overview of contract management challenges such as lack of process control, compliance, and long negotiation times. It then outlines Oracle's understanding of contract management and the capabilities and value drivers of its solutions. The rest of the document details Oracle's contract management product offerings, including how they allow for authoring, approving, monitoring, amending, and renewing contracts both as integrated and standalone solutions. It also provides a customer case study on how ProQuest used Oracle Service Contracts for subscription management.
2011 open world oracle update_sales_and_service_contractsDZee Solutions
The document is an agenda for a presentation on Oracle's Sales and Service Contracts products. It summarizes the key benefits of upgrading to the latest versions, including accelerating sales cycles, increasing contract compliance, and streamlining renewals management. It also outlines the product roadmap and provides customer testimonials on realized efficiencies from using Oracle Contracts.
The document provides an overview of enhancements to Oracle's service contract renewals functionality in R12. Key highlights include:
- A renewal negotiation lifecycle management system to better track renewal progress.
- An administrator workbench that consolidates views of in-process contracts and enables actions like publishing contracts online.
- Improvements to the online customer acceptance portal, including automated publishing of contracts and enhanced payment options.
- Enhanced communication templates integrated with XML Publisher to support customizable layouts for different processes and languages.
This document provides a summary of a presentation about integrating billing and licensing in a cloud environment. It discusses the new software monetization lifecycle, which includes 4 steps: 1) packaging your offering, 2) delivering your service, 3) billing and collecting for your service, and 4) driving incremental revenue and renewals. It also covers lessons learned, such as billing being only one part of recurring revenue and the need for solutions to integrate with other systems. Customer use cases from Issuu and VMware are presented that highlight their challenges and successes with Aria Systems.
DfSS Webinar Part 1: An Introduction to DFSSmjames1
Participants will gain an introduction to the methodology DFSS (Design for Six Sigma) and how to apply it within your business. Waldemar Wasiuk a principal at BMGI Europe Waldemar Wasiuk a principal at BMGI Europe will walk you through the DFSS basics, how to get started, select DFSS projects and deliver meaningful business results.
Erste Group Procurement (EGP) manages procurement for Erste Group entities with the exception of personnel expenses. EGP's mission is approved by the Erste Group Management Board and local Boards. EGP's services include sourcing, tactical purchasing, order management, customized procurement services, and an outsourcing competence center. EGP contributes to the source-to-delivery process through category management, supplier management, contract management, purchasing projects, and contract creation. EGP aims to provide strategic, monitored purchasing in a team approach to ensure fast, easy, and efficient execution.
DfSS Webinar Part 2: Delivering better ROI on DFSS Projectsmjames1
Creating a systematic process for design is important for any business – whether it’s designing a new product, creating a new process or leading a new service proposition. Design projects need to be structured to reduce risk, in-build efficiencies from day one and to ensure optimal financial return. But once you have selected your DFSS project and learnt the tools, how do you make sure you can track its success and optimize the business results?
Sage ERP X3 is an ERP software that provides rich functionality across all business areas. It offers a flexible and scalable platform designed for mid-sized companies. Sage ERP X3 comes in two configurations - Standard Edition for fast deployment and Premium Edition for advanced customization. It provides operational efficiency, improved decision making, and ease of use at an affordable cost.
The document discusses global B2B eCommerce adoption from the business perspective. It provides context on the complexity of B2B supply chains and procurement processes. Key points covered include the magnitude of the global B2B contract goods market, what factors are driving companies' adoption of B2B eCommerce solutions, and what capabilities companies seek in such solutions to help streamline procurement and achieve strategic goals.
This document contains 5 case studies from Corporate Contracts summarizing deals negotiated on behalf of various clients. Case study 1 outlines a deal to outsource desktop services for a large financial firm, achieving $21 million in savings over 5 years. Case study 2 details negotiations for a multi-function device contract for a bank that achieved $840,000 in savings. Case study 3 explains how Corporate Contracts negotiated a $2 million savings for an enterprise video conferencing contract at a financial firm.
The document discusses the potential impacts of a proposed new revenue recognition standard on the automotive industry. The proposed standard would require a significant change in approach, moving to a single, contract-based model where revenue is recognized when performance obligations are satisfied, representing a transfer of control of goods or services. This would impact areas like IT systems, financial metrics, and legal contracts. Companies would need to fundamentally change their revenue processes under the new standard.
Oracle FastForward Flows For SCM - Analyst BriefingLeah Walling
The document discusses Oracle's FastForward Flows for Supply Chain Management (SCM) which provides integrated SCM solutions and rapid implementation services. It describes how FastForward Flows can help companies lower costs, increase velocity, and drive revenue through closed-loop business processes that automate planning, procurement, manufacturing, and order fulfillment. Case studies show how companies implemented FastForward Flows for SCM like Order to Cash, Demand to Build, Forecast to Plan, and Procure to Pay in as little as 30 days to gain operational efficiencies and accelerate their digital transformations.
This document discusses various concepts related to business process modeling including:
- The main components of a business process model including activities, actors, events, flow, and gateways.
- Examples of a leave management process model with activities like completing an application, validating, and deciding.
- Purposes of process models including business process reengineering, quality management, and IT initiatives.
Warranty Outsourcing For Strategic GainsImranMasood
1) Warranty management involves many challenges across claims management, field support, and supplier recovery with issues like fraudulent claims, slow cycle times, and suboptimal utilization of resources.
2) Outsourcing warranty management can provide benefits like a 1/3 reduction in costs through process interventions across the entire warranty value chain.
3) When selecting a partner, companies should look for one that can provide a customized solution using best-in-class tools and processes, focus on the right metrics around both contractual SLAs and business outcomes, provide cross-industry benchmarks and analytics capabilities to drive improvements.
Often, a variety of individuals within an organization are responsible for establishing contracts with myriad Service Delivery Organizations. Without a top-down service level management approach, the end result is often unacceptable timelines for service delivery. This presentation will demonstrate the importance of starting with the business to define SLAs and creating Underpinning Agreements that support those SLAs.
Tavant Technologies Showcases its Field Service Mobilty Solution at WCM 2012 Tavant Technologies Inc.
Automation of Warranty Management applications helps improve warranty KPIs and reduce costs. But there is another other side of warranty that connects to the field repair process, which is often overlooked.
Service technicians are usually in the field to fix the customers’ problems proficiently, and should not be bothered with any other issues that could delay or hold their work. Be it preventive maintenance, unscheduled repair or warranty replacement, troubleshooting and decision making in the field is often intricate and time-consuming.
Also, field technicians strive to understand complex contract or warranty entitlements, policies, or service bulletins to make on-field decisions on troubleshooting or to evaluate the coverage for billing and warranty or service contracts.
Therefore, it’s important for organizations to mobilize their field service staff by automating the field service tasks, and connecting transactions in the field with warranty, contracts and other backend ERP systems.
In this white paper, the author discusses the real-life challenges faced by field technicians and how they can be empowered with mobility solutions to improve field productivity, increase accuracy of diagnostics, reduce warranty and invoicing cycle times, enhance service revenues, and most importantly, improve customer experience to make service excellence a strong selling point.
This document provides an overview of purchase functions for manufacturing organizations. It discusses key responsibilities like classifying materials, ordering techniques, and vendor management. The document outlines the typical purchase process from creating a purchase indent to goods receipt. It also describes ordering approaches for different material categories and factors to consider when evaluating vendors. The goal is to help students and professionals understand best practices for purchase management in manufacturing.
The document describes Dassian's contract flow down module which allows customers to capture regulatory requirements and flow contractual data down to trading partners. It facilitates compliance by flowing down priority ratings and clauses. The module configures which fields flow down, enters field values, and displays flow down data in sales documents, purchase orders, and manufacturing orders. It provides reporting on flow down data and the change log tracks modifications. Flow down ensures communication of contract terms internally and to suppliers.
Open Agile Romania 2011/Johan Lybaert - Agile Open Romania the Ventouris CaseMozaic Works
The document discusses an Agile software development project between Cegeka and 8 social security funds in Belgium called VENTOURIS. The project involved renewing the technology used for online processing and included developing a richer information model, document generation, rules engine, and business process engine. Using an Agile approach with close customer collaboration helped address risks like requirements gathering, budgeting, handling new requirements, and performance. Key practices included prioritized backlogs, 2-week iterations, continuous integration, and collective team ownership. The goal was to deliver high quality applications in the most productive way while allowing for changes throughout the project.
Short overview from design to proper cost allocation of IT services / products. / Kurzer Ueberblick in die Erstellung eines IT Service Katalogs bis zur verursachergerechten Fakturierung.
This document discusses social CRM and its evolution from traditional CRM. It begins by defining customer experience and how social CRM aims to develop deeper emotional bonds with customers through understanding their experiences across multiple touchpoints. It outlines how social CRM leverages external information from sources like social networks to develop a more complete view of each customer. The document then discusses how social CRM has expanded the customer touchpoints companies must engage with and how it has shifted the focus to collaborative relationships within a customer's broader network. It concludes that social CRM complements traditional CRM by extending its capabilities to support conversations with customers and markets.
The document summarizes a presentation about service contracts. It discusses why service contracts are needed to formally specify relationships between service providers and consumers. It also describes what information should be included in a service contract, such as functional and non-functional requirements, policies, and the service contract definition process. Finally, it discusses characteristics of service contracts, including how they can be used to define policies, security, monitoring, and versioning of services.
This presentation gives an executive overview of what is Business Process Management and explains why any successful company in the 21st Century organization will use BPM.
The presentation is divided into 3 parts: introduction of the process (BPM), process digitalization and the process platform (BPMS) and we end with the example of the Microsoft BPM platform. Architect. Mr. Pinto is an expert on Business Process Management, Machine-2-Machine communications and Complex Adaptive Systems, which are disciplines he combines in his designs to build cognitive-event-driven information systems.
Contact us at www.m2msysonline.com and see how we can help you significantly improve efficiency and effectiveness.
This document defines key concepts related to business processes. It begins by defining a business process as a network of connected activities that transform inputs into outputs. It then discusses the types of business processes including individual, vertical/functional, and horizontal/cross-functional processes. The document also outlines the key components of a process architecture including inputs/outputs, flow units, activities/buffers, resources, and information structure. Finally, it discusses the essence of business process design and how well-designed processes can efficiently satisfy customer needs.
The document summarizes updates to Oracle's contracts management software in Oracle Release 12 (R12). Key updates include improved tools for managing renewals through flexible assignment rules and an administration workbench, enhanced revenue recognition capabilities, and increased functionality for standardizing contract coverage across multiple agreements. The summaries highlight improved functionality for streamlining contract administration and reducing financial risk.
Contract lifecycle management webinar with cignex 22 apr2010Alfresco Software
The document discusses Cignex Technologies, an open source enterprise content management (ECM) solutions company. It provides an overview of Cignex, describing their expertise in open source ECM implementations using platforms like Alfresco, Liferay, and Plone. It also outlines their contract lifecycle management solution and demo, highlighting features like contract drafting, approvals, and integration with other systems.
2009 Oracle Open World SIG Contracts UpdateDZee Solutions
The document provides an overview of Oracle's contract management products and services including Oracle Contract Management, Oracle Federal Contract Lifecycle Management, and updates on contract sessions at OOW. It highlights key capabilities like accelerating contract authoring through templates and workflows, centralizing processes, and tracking risk and compliance. Visuals are included to illustrate Oracle Contract Management's integration with business processes and strengthening of control over enterprise agreements.
DfSS Webinar Part 2: Delivering better ROI on DFSS Projectsmjames1
Creating a systematic process for design is important for any business – whether it’s designing a new product, creating a new process or leading a new service proposition. Design projects need to be structured to reduce risk, in-build efficiencies from day one and to ensure optimal financial return. But once you have selected your DFSS project and learnt the tools, how do you make sure you can track its success and optimize the business results?
Sage ERP X3 is an ERP software that provides rich functionality across all business areas. It offers a flexible and scalable platform designed for mid-sized companies. Sage ERP X3 comes in two configurations - Standard Edition for fast deployment and Premium Edition for advanced customization. It provides operational efficiency, improved decision making, and ease of use at an affordable cost.
The document discusses global B2B eCommerce adoption from the business perspective. It provides context on the complexity of B2B supply chains and procurement processes. Key points covered include the magnitude of the global B2B contract goods market, what factors are driving companies' adoption of B2B eCommerce solutions, and what capabilities companies seek in such solutions to help streamline procurement and achieve strategic goals.
This document contains 5 case studies from Corporate Contracts summarizing deals negotiated on behalf of various clients. Case study 1 outlines a deal to outsource desktop services for a large financial firm, achieving $21 million in savings over 5 years. Case study 2 details negotiations for a multi-function device contract for a bank that achieved $840,000 in savings. Case study 3 explains how Corporate Contracts negotiated a $2 million savings for an enterprise video conferencing contract at a financial firm.
The document discusses the potential impacts of a proposed new revenue recognition standard on the automotive industry. The proposed standard would require a significant change in approach, moving to a single, contract-based model where revenue is recognized when performance obligations are satisfied, representing a transfer of control of goods or services. This would impact areas like IT systems, financial metrics, and legal contracts. Companies would need to fundamentally change their revenue processes under the new standard.
Oracle FastForward Flows For SCM - Analyst BriefingLeah Walling
The document discusses Oracle's FastForward Flows for Supply Chain Management (SCM) which provides integrated SCM solutions and rapid implementation services. It describes how FastForward Flows can help companies lower costs, increase velocity, and drive revenue through closed-loop business processes that automate planning, procurement, manufacturing, and order fulfillment. Case studies show how companies implemented FastForward Flows for SCM like Order to Cash, Demand to Build, Forecast to Plan, and Procure to Pay in as little as 30 days to gain operational efficiencies and accelerate their digital transformations.
This document discusses various concepts related to business process modeling including:
- The main components of a business process model including activities, actors, events, flow, and gateways.
- Examples of a leave management process model with activities like completing an application, validating, and deciding.
- Purposes of process models including business process reengineering, quality management, and IT initiatives.
Warranty Outsourcing For Strategic GainsImranMasood
1) Warranty management involves many challenges across claims management, field support, and supplier recovery with issues like fraudulent claims, slow cycle times, and suboptimal utilization of resources.
2) Outsourcing warranty management can provide benefits like a 1/3 reduction in costs through process interventions across the entire warranty value chain.
3) When selecting a partner, companies should look for one that can provide a customized solution using best-in-class tools and processes, focus on the right metrics around both contractual SLAs and business outcomes, provide cross-industry benchmarks and analytics capabilities to drive improvements.
Often, a variety of individuals within an organization are responsible for establishing contracts with myriad Service Delivery Organizations. Without a top-down service level management approach, the end result is often unacceptable timelines for service delivery. This presentation will demonstrate the importance of starting with the business to define SLAs and creating Underpinning Agreements that support those SLAs.
Tavant Technologies Showcases its Field Service Mobilty Solution at WCM 2012 Tavant Technologies Inc.
Automation of Warranty Management applications helps improve warranty KPIs and reduce costs. But there is another other side of warranty that connects to the field repair process, which is often overlooked.
Service technicians are usually in the field to fix the customers’ problems proficiently, and should not be bothered with any other issues that could delay or hold their work. Be it preventive maintenance, unscheduled repair or warranty replacement, troubleshooting and decision making in the field is often intricate and time-consuming.
Also, field technicians strive to understand complex contract or warranty entitlements, policies, or service bulletins to make on-field decisions on troubleshooting or to evaluate the coverage for billing and warranty or service contracts.
Therefore, it’s important for organizations to mobilize their field service staff by automating the field service tasks, and connecting transactions in the field with warranty, contracts and other backend ERP systems.
In this white paper, the author discusses the real-life challenges faced by field technicians and how they can be empowered with mobility solutions to improve field productivity, increase accuracy of diagnostics, reduce warranty and invoicing cycle times, enhance service revenues, and most importantly, improve customer experience to make service excellence a strong selling point.
This document provides an overview of purchase functions for manufacturing organizations. It discusses key responsibilities like classifying materials, ordering techniques, and vendor management. The document outlines the typical purchase process from creating a purchase indent to goods receipt. It also describes ordering approaches for different material categories and factors to consider when evaluating vendors. The goal is to help students and professionals understand best practices for purchase management in manufacturing.
The document describes Dassian's contract flow down module which allows customers to capture regulatory requirements and flow contractual data down to trading partners. It facilitates compliance by flowing down priority ratings and clauses. The module configures which fields flow down, enters field values, and displays flow down data in sales documents, purchase orders, and manufacturing orders. It provides reporting on flow down data and the change log tracks modifications. Flow down ensures communication of contract terms internally and to suppliers.
Open Agile Romania 2011/Johan Lybaert - Agile Open Romania the Ventouris CaseMozaic Works
The document discusses an Agile software development project between Cegeka and 8 social security funds in Belgium called VENTOURIS. The project involved renewing the technology used for online processing and included developing a richer information model, document generation, rules engine, and business process engine. Using an Agile approach with close customer collaboration helped address risks like requirements gathering, budgeting, handling new requirements, and performance. Key practices included prioritized backlogs, 2-week iterations, continuous integration, and collective team ownership. The goal was to deliver high quality applications in the most productive way while allowing for changes throughout the project.
Short overview from design to proper cost allocation of IT services / products. / Kurzer Ueberblick in die Erstellung eines IT Service Katalogs bis zur verursachergerechten Fakturierung.
This document discusses social CRM and its evolution from traditional CRM. It begins by defining customer experience and how social CRM aims to develop deeper emotional bonds with customers through understanding their experiences across multiple touchpoints. It outlines how social CRM leverages external information from sources like social networks to develop a more complete view of each customer. The document then discusses how social CRM has expanded the customer touchpoints companies must engage with and how it has shifted the focus to collaborative relationships within a customer's broader network. It concludes that social CRM complements traditional CRM by extending its capabilities to support conversations with customers and markets.
The document summarizes a presentation about service contracts. It discusses why service contracts are needed to formally specify relationships between service providers and consumers. It also describes what information should be included in a service contract, such as functional and non-functional requirements, policies, and the service contract definition process. Finally, it discusses characteristics of service contracts, including how they can be used to define policies, security, monitoring, and versioning of services.
This presentation gives an executive overview of what is Business Process Management and explains why any successful company in the 21st Century organization will use BPM.
The presentation is divided into 3 parts: introduction of the process (BPM), process digitalization and the process platform (BPMS) and we end with the example of the Microsoft BPM platform. Architect. Mr. Pinto is an expert on Business Process Management, Machine-2-Machine communications and Complex Adaptive Systems, which are disciplines he combines in his designs to build cognitive-event-driven information systems.
Contact us at www.m2msysonline.com and see how we can help you significantly improve efficiency and effectiveness.
This document defines key concepts related to business processes. It begins by defining a business process as a network of connected activities that transform inputs into outputs. It then discusses the types of business processes including individual, vertical/functional, and horizontal/cross-functional processes. The document also outlines the key components of a process architecture including inputs/outputs, flow units, activities/buffers, resources, and information structure. Finally, it discusses the essence of business process design and how well-designed processes can efficiently satisfy customer needs.
The document summarizes updates to Oracle's contracts management software in Oracle Release 12 (R12). Key updates include improved tools for managing renewals through flexible assignment rules and an administration workbench, enhanced revenue recognition capabilities, and increased functionality for standardizing contract coverage across multiple agreements. The summaries highlight improved functionality for streamlining contract administration and reducing financial risk.
Contract lifecycle management webinar with cignex 22 apr2010Alfresco Software
The document discusses Cignex Technologies, an open source enterprise content management (ECM) solutions company. It provides an overview of Cignex, describing their expertise in open source ECM implementations using platforms like Alfresco, Liferay, and Plone. It also outlines their contract lifecycle management solution and demo, highlighting features like contract drafting, approvals, and integration with other systems.
2009 Oracle Open World SIG Contracts UpdateDZee Solutions
The document provides an overview of Oracle's contract management products and services including Oracle Contract Management, Oracle Federal Contract Lifecycle Management, and updates on contract sessions at OOW. It highlights key capabilities like accelerating contract authoring through templates and workflows, centralizing processes, and tracking risk and compliance. Visuals are included to illustrate Oracle Contract Management's integration with business processes and strengthening of control over enterprise agreements.
The document outlines strategies for increasing service revenue from Oracle service contracts. It discusses implementing strategies like improving the customer renewal process and rates through tools in Oracle E-Business Suite Release 12, which allow for flexible assignment rules and an online acceptance portal. It also discusses leveraging capabilities like contract segmentation, evergreen renewals, and online renewals to reduce contract leakage and uplift renewal rates. Finally, it provides an overview of how Oracle has implemented service contracts globally on a single instance to streamline administration and contract management.
The Cloud, The Enterprise Architect and the CIOMatt Deacon
The document discusses implications of cloud computing for enterprise architects. It begins with a disclaimer about forward-looking statements and investment decisions. The presentation agenda then covers talking clouds and building a cloud taxonomy, discussing business capabilities above processes and implementations, the future roles of IT in a hybrid architecture world, and lessons from agile development applied at the architectural level.
Management contracts involve an enterprise outsourcing operational control to a separate managing enterprise in exchange for fees. They allow companies to gain skills without high investment risks and can yield higher returns. Creating, negotiating, adhering to, and managing changes to the service level agreement are important criteria for effective contract administration and ensuring both parties' interests are served. Relationship and contract management require ongoing monitoring to ensure expectations are met.
Managing Contract Obligations and Milestones with SharePointOptimus BT
This document discusses managing vendor and client contracts using a SharePoint-based contracts system. It highlights SharePoint's capabilities for document management, workflow, and collaboration that the system would leverage. The system would provide a centralized contract repository, help manage timelines and milestones, streamline approval processes, and provide reporting and tracking functionality.
Accelerating Sales Through Better ContractingSAP Ariba
The document discusses how Thermo Fisher Scientific implemented Ariba contract management solutions to accelerate their contracting processes. Key points:
- Thermo Fisher was facing issues with slow, inconsistent contracting across its global operations.
- It deployed Ariba Contract Management to standardize processes, increase approval efficiency, and provide visibility into contracts.
- Early results showed reductions in contract request times and negotiations due to integrated workflows and templates. Global access to contracts and terms improved compliance.
- Lessons learned included ensuring system flexibility, comprehensive testing, and gaining user acceptance for new global processes. Overall the solutions helped drive faster contracting and sales cycles.
Addressing Contract Management Needs with SharePointOptimus BT
A presentation on the benefits of using SharePoint to manage, create, track, and archive contracts with SharePoint's document management, workflow, and collaboration capabilities.
What's New in Maximo 7 Workshop Alex Estevam Sep 2012alipaiva
The document summarizes new usability enhancements in Maximo Asset Management Version 7.5, including an updated look and feel, improved table and list page behavior, asynchronous data validation, browser zoom functionality, faster date/time selection via a new calendar control, and a rich-text editor.
SOA - Enabling Interoperability And Business Agility March 2009Mike Wons
This document discusses service oriented architecture (SOA) and the challenges and benefits of adopting an SOA approach. It provides definitions of SOA and describes how SOA works by decomposing applications into services that can be composed together. The document outlines both the business challenges and technology challenges that SOA aims to address, such as brittle applications and inconsistent user experiences. It discusses how SOA enables greater business agility and flexibility compared to traditional application development approaches.
Outsourcing Contract Negotiations - Structure, Process & Toolsknowlan
This document provides an overview of processes, tools, and disciplines for planning and managing negotiations of a healthcare IT agreement. It discusses considering the negotiation as a project using PMI processes, identifying key issues to negotiate, and tracking agreements. Templates and a toolkit are available to assist with planning negotiations, managing issues, and ensuring final agreements are documented and approved.
Simplifying Contract Lifecycle Management with SharePointOptimus BT
Discover the benefits of using SharePoint for your contract lifecycle management. This presentation provides an overview of of some of the problems with manual or antiquated systems and how our eContracts solution can be a be great solution for managing contracts.
Dolphin Contract Manager 2.0 is a contract lifecycle management solution built on Microsoft SharePoint that allows organizations to define and adhere to best practices for contracting. It manages each stage of the contract process, from creation and approval to storage and reporting, and supports supplier, commercial, HR, and property contracts. Dolphin Contract Manager provides role-based views, configurable workflows, metadata tracking, and integration with ERP and ECM systems to help organizations reduce costs, manage risk, and ensure compliance.
Negotiating Cloud Agreements The Proven Playbookadammans
This document provides an overview of cloud computing and strategies for negotiating cloud agreements. It discusses the growing acceptance of cloud computing due to benefits like reduced costs and increased flexibility. However, cloud providers often object to negotiation, claiming they need standardized agreements. The presentation provides tips for creating leverage in negotiations and discusses key issues to address, such as pricing, data protection, security, service levels, and termination rights. The takeaway is that while cloud computing lowers costs and speeds deployment, the agreements are still immature and due diligence is important given "uptime" issues even at established providers.
How do you solve sales contract chaos? Are there best practices that can streamline your organization's contract process? This presentation from a recent webinar featuring Steve Parker of Stratus Technnologies addresses highly effective ways to solve contract chaos, stop chasing paper, and dramatically improve sales team productivity. Bottom line: greater visibility into the contract process -- from creation and negotiation to agreement, close, and renewal -- means faster deal closings and more revenue.
Drugs and Devices Do Mix: Challenges and Opportunities for the Integrated Lif...Huron Consulting Group
This document discusses the challenges of integrating pharmaceutical and medical device companies. It outlines a four-phase approach to merging operations and systems, including understanding current processes, determining requirements, identifying system needs, and creating an implementation roadmap. Key challenges include differing regulations, processes, and systems between the two industries. Success requires thorough planning, strong project management, and ensuring regulatory requirements are met.
Distinctive Consulting Services provides consulting services to financial industries like banking, lending, insurance, and mortgages. They have expertise in areas like operations, policy, IT architecture, and regulatory compliance. Some sample projects included setting up a PMO and QA function at a government sponsored enterprise, implementing web-based trading, and creating an outsourcing plan for single-family mortgage note custody operations.
This document discusses concepts of integration and how BizTalk Server supports service-oriented architecture (SOA) and business process management (BPM). It covers the challenges of integration, types of integration, and integration infrastructure. It then provides an introduction to BPM and SOA. Finally, it outlines the capabilities of BizTalk Server including messaging, orchestration, business rules, adapters, and management features to support integration, B2B processes, and long-running business processes.
Similar to 2009 08 25_business value of upgrading to oracle e-business suite contracts release 12.1 (20)
Alt. GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using ...James Anderson
Effective Application Security in Software Delivery lifecycle using Deployment Firewall and DBOM
The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management.
The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM).
Speakers:
Bob Boule
Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle.
Gopinath Rebala
Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.
Removing Uninteresting Bytes in Software FuzzingAftab Hussain
Imagine a world where software fuzzing, the process of mutating bytes in test seeds to uncover hidden and erroneous program behaviors, becomes faster and more effective. A lot depends on the initial seeds, which can significantly dictate the trajectory of a fuzzing campaign, particularly in terms of how long it takes to uncover interesting behaviour in your code. We introduce DIAR, a technique designed to speedup fuzzing campaigns by pinpointing and eliminating those uninteresting bytes in the seeds. Picture this: instead of wasting valuable resources on meaningless mutations in large, bloated seeds, DIAR removes the unnecessary bytes, streamlining the entire process.
In this work, we equipped AFL, a popular fuzzer, with DIAR and examined two critical Linux libraries -- Libxml's xmllint, a tool for parsing xml documents, and Binutil's readelf, an essential debugging and security analysis command-line tool used to display detailed information about ELF (Executable and Linkable Format). Our preliminary results show that AFL+DIAR does not only discover new paths more quickly but also achieves higher coverage overall. This work thus showcases how starting with lean and optimized seeds can lead to faster, more comprehensive fuzzing campaigns -- and DIAR helps you find such seeds.
- These are slides of the talk given at IEEE International Conference on Software Testing Verification and Validation Workshop, ICSTW 2022.
Maruthi Prithivirajan, Head of ASEAN & IN Solution Architecture, Neo4j
Get an inside look at the latest Neo4j innovations that enable relationship-driven intelligence at scale. Learn more about the newest cloud integrations and product enhancements that make Neo4j an essential choice for developers building apps with interconnected data and generative AI.
Encryption in Microsoft 365 - ExpertsLive Netherlands 2024Albert Hoitingh
In this session I delve into the encryption technology used in Microsoft 365 and Microsoft Purview. Including the concepts of Customer Key and Double Key Encryption.
In the rapidly evolving landscape of technologies, XML continues to play a vital role in structuring, storing, and transporting data across diverse systems. The recent advancements in artificial intelligence (AI) present new methodologies for enhancing XML development workflows, introducing efficiency, automation, and intelligent capabilities. This presentation will outline the scope and perspective of utilizing AI in XML development. The potential benefits and the possible pitfalls will be highlighted, providing a balanced view of the subject.
We will explore the capabilities of AI in understanding XML markup languages and autonomously creating structured XML content. Additionally, we will examine the capacity of AI to enrich plain text with appropriate XML markup. Practical examples and methodological guidelines will be provided to elucidate how AI can be effectively prompted to interpret and generate accurate XML markup.
Further emphasis will be placed on the role of AI in developing XSLT, or schemas such as XSD and Schematron. We will address the techniques and strategies adopted to create prompts for generating code, explaining code, or refactoring the code, and the results achieved.
The discussion will extend to how AI can be used to transform XML content. In particular, the focus will be on the use of AI XPath extension functions in XSLT, Schematron, Schematron Quick Fixes, or for XML content refactoring.
The presentation aims to deliver a comprehensive overview of AI usage in XML development, providing attendees with the necessary knowledge to make informed decisions. Whether you’re at the early stages of adopting AI or considering integrating it in advanced XML development, this presentation will cover all levels of expertise.
By highlighting the potential advantages and challenges of integrating AI with XML development tools and languages, the presentation seeks to inspire thoughtful conversation around the future of XML development. We’ll not only delve into the technical aspects of AI-powered XML development but also discuss practical implications and possible future directions.
Pushing the limits of ePRTC: 100ns holdover for 100 daysAdtran
At WSTS 2024, Alon Stern explored the topic of parametric holdover and explained how recent research findings can be implemented in real-world PNT networks to achieve 100 nanoseconds of accuracy for up to 100 days.
In his public lecture, Christian Timmerer provides insights into the fascinating history of video streaming, starting from its humble beginnings before YouTube to the groundbreaking technologies that now dominate platforms like Netflix and ORF ON. Timmerer also presents provocative contributions of his own that have significantly influenced the industry. He concludes by looking at future challenges and invites the audience to join in a discussion.
How to Get CNIC Information System with Paksim Ga.pptxdanishmna97
Pakdata Cf is a groundbreaking system designed to streamline and facilitate access to CNIC information. This innovative platform leverages advanced technology to provide users with efficient and secure access to their CNIC details.
Introducing Milvus Lite: Easy-to-Install, Easy-to-Use vector database for you...Zilliz
Join us to introduce Milvus Lite, a vector database that can run on notebooks and laptops, share the same API with Milvus, and integrate with every popular GenAI framework. This webinar is perfect for developers seeking easy-to-use, well-integrated vector databases for their GenAI apps.
For the full video of this presentation, please visit: https://www.edge-ai-vision.com/2024/06/building-and-scaling-ai-applications-with-the-nx-ai-manager-a-presentation-from-network-optix/
Robin van Emden, Senior Director of Data Science at Network Optix, presents the “Building and Scaling AI Applications with the Nx AI Manager,” tutorial at the May 2024 Embedded Vision Summit.
In this presentation, van Emden covers the basics of scaling edge AI solutions using the Nx tool kit. He emphasizes the process of developing AI models and deploying them globally. He also showcases the conversion of AI models and the creation of effective edge AI pipelines, with a focus on pre-processing, model conversion, selecting the appropriate inference engine for the target hardware and post-processing.
van Emden shows how Nx can simplify the developer’s life and facilitate a rapid transition from concept to production-ready applications.He provides valuable insights into developing scalable and efficient edge AI solutions, with a strong focus on practical implementation.
A tale of scale & speed: How the US Navy is enabling software delivery from l...sonjaschweigert1
Rapid and secure feature delivery is a goal across every application team and every branch of the DoD. The Navy’s DevSecOps platform, Party Barge, has achieved:
- Reduction in onboarding time from 5 weeks to 1 day
- Improved developer experience and productivity through actionable findings and reduction of false positives
- Maintenance of superior security standards and inherent policy enforcement with Authorization to Operate (ATO)
Development teams can ship efficiently and ensure applications are cyber ready for Navy Authorizing Officials (AOs). In this webinar, Sigma Defense and Anchore will give attendees a look behind the scenes and demo secure pipeline automation and security artifacts that speed up application ATO and time to production.
We will cover:
- How to remove silos in DevSecOps
- How to build efficient development pipeline roles and component templates
- How to deliver security artifacts that matter for ATO’s (SBOMs, vulnerability reports, and policy evidence)
- How to streamline operations with automated policy checks on container images
20 Comprehensive Checklist of Designing and Developing a WebsitePixlogix Infotech
Dive into the world of Website Designing and Developing with Pixlogix! Looking to create a stunning online presence? Look no further! Our comprehensive checklist covers everything you need to know to craft a website that stands out. From user-friendly design to seamless functionality, we've got you covered. Don't miss out on this invaluable resource! Check out our checklist now at Pixlogix and start your journey towards a captivating online presence today.
Climate Impact of Software Testing at Nordic Testing DaysKari Kakkonen
My slides at Nordic Testing Days 6.6.2024
Climate impact / sustainability of software testing discussed on the talk. ICT and testing must carry their part of global responsibility to help with the climat warming. We can minimize the carbon footprint but we can also have a carbon handprint, a positive impact on the climate. Quality characteristics can be added with sustainability, and then measured continuously. Test environments can be used less, and in smaller scale and on demand. Test techniques can be used in optimizing or minimizing number of tests. Test automation can be used to speed up testing.
Why You Should Replace Windows 11 with Nitrux Linux 3.5.0 for enhanced perfor...SOFTTECHHUB
The choice of an operating system plays a pivotal role in shaping our computing experience. For decades, Microsoft's Windows has dominated the market, offering a familiar and widely adopted platform for personal and professional use. However, as technological advancements continue to push the boundaries of innovation, alternative operating systems have emerged, challenging the status quo and offering users a fresh perspective on computing.
One such alternative that has garnered significant attention and acclaim is Nitrux Linux 3.5.0, a sleek, powerful, and user-friendly Linux distribution that promises to redefine the way we interact with our devices. With its focus on performance, security, and customization, Nitrux Linux presents a compelling case for those seeking to break free from the constraints of proprietary software and embrace the freedom and flexibility of open-source computing.
Goodbye Windows 11: Make Way for Nitrux Linux 3.5.0!SOFTTECHHUB
As the digital landscape continually evolves, operating systems play a critical role in shaping user experiences and productivity. The launch of Nitrux Linux 3.5.0 marks a significant milestone, offering a robust alternative to traditional systems such as Windows 11. This article delves into the essence of Nitrux Linux 3.5.0, exploring its unique features, advantages, and how it stands as a compelling choice for both casual users and tech enthusiasts.
Goodbye Windows 11: Make Way for Nitrux Linux 3.5.0!
2009 08 25_business value of upgrading to oracle e-business suite contracts release 12.1
1. <Insert Picture Here>
Business Value of Upgrading to
Oracle E-Business Suite Contract Lifecycle Management
Release 12 and 12.1
Susan Flierl
Product Strategy Director
2. Agenda
• Release 12.1:
Delivering Value in Uncertain Times
• Key Business Challenges
• Oracle Contract Lifecycle Management
• Business Value of Release 12 & 12.1
– Contract Management
– Sales Contracts
– Procurement Contracts
– Service Contracts
• Summary
• Q&A
The above reflects Oracle’s current development plans which are subject to change at any time 2
3. R12.1 Delivering Value in Uncertain Times
Focus on Opportunities to
Achieve Rapid Return Today
Invest in Ways to Standardize and
Simplify with a Global Business
Platform
3
4. Expand oversight over all business
contracts
What’s New in Contract Lifecycle Management
Procurement
Results:
Applications Supply
Technology Chain More legal bandwidth for strategic
deals
E-Business
Suite Visibility to all contract obligations,
internal and external
Financials Human
Capital
& Projects Assess commercial and legal
Customer & opportunity and risk
Master Data
Management
4
5. Operational Challenges
Manual document Delivery /
Service Support Business owners
handling creates Fulfillment
lack visibility to
multiple “out of signed contracts
synch” versions
Buy-Side Sell-Side
Purchase Contract Sales
Suppliers Contract Purchasing Administration Sales Contract Customers
v.1 v.2
Lack of contract visibility
Sequential work leads to “evergreen”
processes lengthen contracts, overpayments
negotiation cycle time Legal Finance and payment errors
5
6. Oracle Contract Lifecycle Management
Overview
• WHAT – A family of contract
applications designed to author and Project Service
Contracts Contracts
manage the lifecycle of all contract
types
• HOW – Deployed integrated with order- Procurement Sales
to-cash and procure-to-pay flows or as Contracts Contracts
independent application
Contract
Terms
Library
• RESULTS - Improve visibility of all
business agreements, reduce contract Contract Repository
cycle time, and manage risks (Oracle Contract Management*)
*Separate product coming soon 6
8. Oracle Contract Lifecycle Management
Contract Management
Procurement Contracts
Sales Contracts
Service Contracts
Project Contracts
Oracle’s Contract Management provides a comprehensive solution
to manage your entire enterprise’s contract lifecycle from contract
drafting, negotiation, approval, storing and repository, compliance
and renewals through contract optimization.
8
9. R12.1 Oracle Contract Management
ACCELERATE CONTRACT CYCLE TIME
Automate contract drafting with Contract Expert
Standardize terms and conditions with Contract Templates and
Terms Library Integration
Streamline edits and redlining with MS Word Synchronization
SUPPORT GLOBAL CONTRACT ORGANIZATION
Single contract authoring tool with Repository Contracts
Support global contract administration with Multi-Org Access
Control
Improve contract administration with Contract Workbench
DRIVE CONTRACT COMPLIANCE
Reduce policy deviations with Contract Deviation Report
Improve contract visibility with Enterprise Contracts Search
9
10. Structured authoring in Contract Repository
Business Process
1. Establish 2. Author & 3. Approve
Standards
Negotiate and Sign
• Clause library • Contract Terms Library • Online collaboration
• Contract templates Integration (Templates & • Flexible AME approval
Clauses) workflow
• Clause selection
rules • Contract Expert • Contract Standards and
• MS Word Synchronization Deviations
4. Monitor 5. Amend 6. Renew
& Closeout
and Track
• Associate to business • Collaborative revision • Expiration alerts
document process • One-click renegotiation
• Real-time deliverable • Amendment approval flow • Standardized closeout
tracking • Auditable revision history process
• Full-text search with
Enterprise Contract Search * New in R12.1
10
10
11. Comprehensive Authoring Policies
Establish Control and Reduce Risk
Contract Creation Edit & Approval Document Generation
Policies Policies Policies
• Automatic • Mandatory clause • Standard layout by
application of all enforcement business unit and
relevant clauses document type
and deliverables • Role-based change
control • Flexible approval
• Access control by hierarchy
business unit and • Pre-approved
document type alternate clauses • Exceptions flagging
for legal review
• Standard section • Incompatible clauses
use enforcement • Automated
• Automatic contract numbering formats
validation
11
13. Authoring with “Contract Expert”
Produce Compliant Contracts
Contract
Industry
• Configurable rules
Segment? drive terms selection
for complex contracts
Template
• Clauses default based
Government Commercial on product, supplier,
. contract value, etc.
.
. • Author high quality
Over $50k? contracts with minimal
legal supervision
No Yes
Draft
Responses Drive Add Clauses
Clause Selection
• High Value
• Insurance Contract
13
14. Automated MS Word Synchronization
Quickly and Accurately Integrate Offline Redline Edits into
Contracts
• Streamline internal and
external collaboration and
by allowing key
Contract stakeholders to be involved
Administrator
in the contract review
process
Synchronize
Download • Improve contracting
efficiency while
reducing effort
• Minimize errors and risk
from manual updates
Legal External
Review Acceptance
Legal External
Company
14
15. Contract Deviation Report
Increase compliance and expedite Approvals
Generate Deviations Report
• Accelerate approval cycles by
highlighting changes to corporate
standards
• Route approvals based on
existence of non-standard terms
• View redline comparisons of
modified terms to standard
• View business terms deviations
• Export deviations report to
MSWord
15
19. Oracle Contract Lifecycle Management
Contract Management
Procurement Contracts
Sales Contracts
Service Contracts
Project Contracts
Oracle Sales and Procurement Contracts standardize contracts
and ensure contract compliance while accelerating cycle-time in
support of centralized contract organizations within your enterprise.
19
20. Oracle Procurement Contracts Process Flow
Standardize Terms, Accelerate Negotiation, Drive Compliance
1. Establish 2. Author & 3. Approve
Standards Negotiate and Sign
• Central terms library • Templates & role-based • Online collaboration
authoring
• Workflow • Flexible approval workflow
configuration • Substitute & non-std clauses
• Electronic & digital signature
• Clause selection rules • Supplier paper
•Contract Deviation Report
• MS Word Synchronization
4. Monitor 5. Amend 6. Renew
& Closeout
and Track
• Contract Workbench • Collaborative revision • Expiration alerts
• Terms implementation process • One-click renegotiation
• Real-time deliverable tracking • Amendment approval flow • Standardized closeout process
• Full-text search with • Auditable revision history
Enterprise Contract Search
• Clause Usage Analysis
20
21. R12.1 Oracle Procurement Contracts
ACCELERATE CONTRACT CYCLE TIME
Streamline edits and redlining with MS Word Synchronization
Accelerate contract negotiation with Contract Terms as Attached
Document
Expedite clause and template approval with Approve Contract
Template and Clauses in Single Step
SUPPORT GLOBAL CONTRACT ORGANIZATION
Support global contract administration with Multi-Org Access
Control
Improve procurement contract administration with Procurement
Contracts Workbench
Improve procurement contract visibility with Enterprise Contracts
Search
Faster review and payment for complex contract payment with
Deliverable Payment Holds
DRIVE CONTRACT COMPLIANCE
Reduce policy deviations with Contract Deviation Report
Assess risk and enforce compliance with Clause Usage Analysis
Authenticate contract signatures with Enhanced Electronic
Signature Process
21
22. Clause Usage Analysis
Search Contracts To Analyze Clause Usage & Modification
Quickly determine
number of incidents
Identify and view
contracts with non-
standard clauses
• Improved legal discovery on contracts across multiple organizations
• Better insight into effectiveness of current standard language usage
• Enhanced visibility into contract standards requiring revision
22
23. Deliverable Payment Holds
Capabilities and Benefits
• Oracle Procurement Contract will display a new Region of
“Initiate Payment Hold”
• Payment holds may be set based on days prior to due date,
and when deliverable is overdue
• Available for Contractual Deliverables
Benefits
• PO Deliverables maintained in Oracle Purchasing will be used
to track deliverables like insurance and certification
requirements.
• Users will have the ability to initiate payment holds on all future
invoices when a deliverable approaches its due date or when a
deliverable becomes overdue.
23
23
24. Oracle Sales Contracts Process Flow
Associate terms & conditions on quotes, sales agreements or sales orders
Draft Sales Apply Terms & Preview Negotiate Modify
Agreements Conditions Contract Commitment Contract
Copy standard •Change product/ price,
Capture Products T’s & C’s, add Review on- Capture commits, add non-standard articles
and Pricing default articles line or print start/end dates •MS Word
Synchronization
Submit for Execute Generate Monitor Manage
Approval Contract Sales Order Compliance Performance
Release against/ •Clause Usage
• Internal/external Sign, record order from sales Analysis Identify, escalate,
approvals and notify agreement •Full-text search resolve issues
• Contract Deviation with Enterprise
Report Contract Search
24
25. R12.1 Oracle Sales Contracts
ACCELERATE SALES CYCLE
Streamline edits and redlining with MS Word Synchronization
Tailored sales contract creation on Web Store with Contract
Expert for iStore
SUPPORT GLOBAL CONTRACT ORGANIZATION
Support global contract administration with Multi-Org Access
Control
Improve sales contract administration with Sales Contracts
Workbench
Improve sales contract visibility with Enterprise Contracts Search
DRIVE CONTRACT COMPLIANCE
Reduce policy deviations with Contract Deviation Report
Assess risk and enforce compliance with Clause Usage Analysis
Increase contract awareness and usage with Access Contracts
from Oracle Sales
25
26. Sales Contract Workbench
Improve Contract Administration
Workbench
Sales Contract
Rep Admin
• Collaborative sales/contract
administration work teams
• Role based access
Contract Process Fused
with Sales Process
Quote / Terms &
Sales Order + Conditions
Contract
26
27. Oracle Contract Lifecycle Management
Contract Management
Procurement Contracts
Sales Contracts
Service Contracts
Oracle Service Contracts provides a complete contract authoring,
pricing, flexible billing and execution system to manage warranties
and extended warrantees, usage and subscription-based services,
as well as complex service agreements within your enterprise.
27
28. Oracle Service Contracts Solution
Service Provider / Product Manufacturer
1 Proposals, Quotes
Ord Define
Sales
ers
2 Products & Warranties Coverage
Subscription,
Usage Agmts Create
Service Contract
3 Bill & Invoice Contracts
T&Cs Verify
Repository Entitlement R
Contract Mgr
e
4 Service Requests n
Provide
Service e
w
nts
me Bill &
5 Renewal Notifications itle
Ent Collect
Customer
Customer Service
Returns, RMAs
Integration
Other
• AR, Invoicing • Service
Application
Components • OM, Quoting • Install Base
28
29. Streamline Renewals Management
Predictably Protect and Grow Recurring Revenue
Expiration
High Value Renewals
Renew / Alert Create
• Receive automated expiration alert
Activate Opportunity
• Convert expiring contracts into sales opportunities
• Evaluate complementary products / services
for cross-sell & up-sell opportunities
• View transaction and interaction history
Quote Negotiate
Renewal Rule New Contract
High Volume Electronic Renewals
• Automatically renew contracts based on
pre-defined rules to maximize retention
rates and ensure service continuity • Credit Status = OK • Update Contract
• Contract > Threshold • Notify Sales /
• Zero-touch web based process automatically Value Value Service Rep
renews low value contracts upon expiration • Expire days < 30 • Notify Customer
29
30. Release R12.1: Oracle Service Contracts
UPLIFT SERVICE REVENUE
Improved renewal rate analysis
Faster renewal cycle times
Visibility into renewal contract status
STREAMLINE CONTRACT ADMINISTRATION
Support global contract organization
Streamline customer interactions
Improve service contract visibility when managing
customer’s assets
INCREASE COMPLIANCE
Comply with revenue recognition standards
Comply with security standards
Standardized warranty coverage
30
31. Uplift Service Revenue
• Improved renewal rate analysis
Business
• Faster renewal cycle times
Value
• Visibility into renewal contract status
Market Need R12 Provides Benefit
Replace spreadsheets, Centralized management of
complex forms and HTML Administrator renewals prevents revenue leakage
manual processes to Workbench Salesreps can perform multiple
manage renewals follow-up actions on renewals
Flexible Approval
Rules, Flexible
Assignment Rules Improves process efficiency
Lack of visibility into for Customer
renewal progress Communication Sales managers can easily track
Templates, progress of renewals
Negotiation
Workflow
Improve visibility to lost More granular tracking of
Line Level
opportunity when lines cancellation rates & reasons in
Cancellation
get canceled Service Intelligence
31
32. Administrator Workbench
Quick Search for new and renewal contracts
Displays your open contracts
32
33. Increase Compliance
• Comply with revenue recognition standards
Business
• Comply with security standards
Value • Standardized warranty coverage
Market Need R12 Provides Benefit
Quickly implement Standard Easy to roll out policy changes
policy changes to Better performance – Authoring, Copy &
standard coverage Coverage Renewal
Customers decide how partial periods
Consistent are calculated
Partial Period
calculations for Fixed or Actual days in a period
Calculations
partial periods
Can align periods to calendar month
Daily rate / partial Partial Period Daily rate recognition for service
period recognition Revenue Recognition spanning partial calendar periods
Credit Card data consolidated &
Comply with PCI Credit Card encrypted
security standards Security
Select existing card or create card
33
34. Streamline Contract Administration
• Support global contract organization
Business • Streamline customer interactions
Value • Improve service contract visibility when
managing customer’s assets
Market Need R12 Provides Benefit
Streamline Shared Multi-Org Access Author contracts in multiple OUs
Service operations Control Provide operating unit security
Prevent unexpected Preview impacted contracts when
service credits & updating products
View Impacted
changes to contract Both Service and Usage
Contracts in IB
coverage when updating Eliminate unexpected service credits and
IB changes to coverage
Customer sees both new & renewal
Improve customer contracts in Online Acceptance Portal
Enhanced Fewer requests for assistance
experience and
Customer Upload PO or attachment
streamline acceptance
Acceptance Portal
process Improved payment options
Self-service password mgmt
34
35. Service Contract Import Program
• Description
– Supports Import for
• Fully billed/unbilled Service
• Warranty & Extended Warranty
• Intangible Subscription Contracts
– From legacy systems or 3rd Party applications
• Benefits
– Support heterogeneous systems
35
36. Summary
Business Benefits in Release R12.1
• Administer contracts centrally to drive revenue
and savings opportunities
• Expand reach of legal/contract administration to
increase competitive advantage
• Ensure compliance by increasing contract
oversight and visibility
The above reflects Oracle’s current development plans which are subject to change at any time 36
37. Contacts
Product Strategy
Susan.Flierl@oracle.com: Sales and Service
Contracts, Contract Management
Bill.Tokheim@oracle.com: Procurement Contracts,
Contract Management
Product Management
Kim.Carter@oracle.com
Krishnakanth.Telikepalli@oracle.com
The above reflects Oracle’s current development plans which are subject to change at any time 37
38. Additional Resources
• For more release information on MetaLink
• https://metalink.oracle.com/metalink/plsql/ml2_documents.showDocu
ment?p_database_id=NOT&p_id=403259.1
• For more information about Oracle Applications
• http://www.oracle.com/applications/home.html
• For more information about Education
• http://www.oracle.com/education/index.html
• For more information about Support
• http://www.oracle.com/support/
• For MetaLink information
• http://metalink.oracle.com/
• For Oracle Product documentation:
• http://www.oracle.com/technology/documentation/applications.html
38 38