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© 2007 SHRM. Marc C. Marchese, Ph.D.
of who he/she knows (e.g., my dad is the boss, so I got the job)
or taking the first person who walks through the
door to a get a “body” on the sales floor as soon as possible.
Employee selection is a formal process in which the
organization (1) identifies the tasks, duties and responsibilities
(TDRs) associated with the job; (2) assesses
applicants’ readiness to successfully perform these TDRs; and
(3) offers the job to the most qualified applicant for
the position.
Organizations that adopt an employee selection approach to
hiring must make a series of decisions to develop an
effective process that identifies the most-qualified applicant.
1. Review and Revise the Job Description
The first step to establish an employee selection process is to
review and possibly revise the job description for the
position. An accurate job description contains a job
specification section, which includes the knowledge, skills,
abilities and other characteristics (e.g., college degree, driver’s
license, relevant work experience), or KSAOs,
needed for the job incumbent.
2. Choose the Appropriate Selection Methods
After identifying the significant KSAOs, the next step is to
choose the selection methods. Selection methods may
include an employment interview, a personality inventory,
submission of a résumé, etc. These selection methods
are used to assess the identified KSAOs.
3. Create an Implementation Schedule
Once the selection criterion and methods are decided, an
implementation schedule must be created. An
implementation schedule determines the order in which
selection methods are administered. After the schedule is
determined, selection methods are applied to the applicant pool.
As a result, some applicants will no longer be
considered for the opening. In addition, a scoring system may
be used to identify the strongest candidates. At the
end of the selection process, the “best” applicant is selected and
offered the job.
4. Assess the Effectiveness of the Selection System
Once the top applicant accepts the job, the selection process
itself is complete. It is recommended, however, that
the process be evaluated from time to time to ensure its
effectiveness. When evaluating the selection system, two
approaches can be used: an adverse impact analysis and/or a
study to assess decision-making accuracy.
Even if a selection process treats applicants equally, a
discrimination lawsuit may still result if the equal treatment
had an unequal effect on a particular protected class. An
adverse impact analysis can be conducted to determine if
the selection system has an unequal effect based on a protected
class of applicants.
The selection system can also be evaluated to assess its
predictive accuracy for job success or decision-making
accuracy. Even if the selection system is working properly in
terms of nondiscrimination, it does not make sense
for an organization to use a hiring approach that is not effective
at predicting successful employees. In this
exercise, you will have an opportunity to conduct both of these
evaluation approaches.
Many people without a background in human resource
management mistakenly equate hiring with employee
selection. Hiring is a broad concept that can take several
approaches, such as offering a job to someone because
Employee Selection—Structured Exercise
Background for Assignments 1, 2 and 3
© 2007 SHRM. Marc C. Marchese, Ph.D.
Outline of the Three Major Assignments
Background for Assignments 1, 2 and 3
Assignment 1: Part A Employee Selection Exercise
Assignment 1: Part B Operationalizing Your Assessment
Assignment 1: Part C Apply Your Assessment Systems
Assignment 2: Part A Selection Strategy
Assignment 2: Part B Weighted Compensatory Approach
Assignment 3: Part A Evaluating Disparate Impact
Discrimination
Assignment 3: Part B Reflection on Employee Selection
Assignment 2: Landmark Civil Case
Forensic assessment has been largely shaped by statutes, legal
standards, and the outcomes of historical landmark cases. When
working in an environment where there is no room for error, it
is imperative to understand the relevant court decisions that
inform the rationale behind various assessment procedures.
Unless one knows the relevant statutory or case law, as well as
the standards that they set, it is not possible to select an
appropriate method of assessment.
Using resources from the professional literature, investigate the
research literature on one landmark case pertaining to an
important psycholegal issue that forensic mental health
professionals address in their assessments. The psycholegal
issue may be chosen from the area of criminal forensic
psychology (e.g., competency to waive Miranda rights,
competency to stand trial, or mental state at the time of the
offense), or it may be chosen from the civil area, such as cases
pertaining to the right to treatment, the right to refuse
treatment, civil commitment, child custody, fitness to parent, or
disability. Remember that you must select a case that has direct
implications for the work of a forensic mental health
professional. Landmark cases are typically historical ones.
Recent legal cases that are prominent in the news are not
necessarily landmark cases.
The literature you consult can include the Argosy University
online library resources, relevant textbooks, peer-reviewed
journal articles, and websites ending in .edu or .gov that are
created by professional organizations, agencies, or institutions.
More specifically, you are encouraged to refer to your program-
required textbook Psychological Evaluations for the Courts: A
Handbook for Mental Health Professionals and Lawyers for
landmark cases.
You may also refer to the category Landmark Cases in the
Landmark Cases of the U.S Supreme Court.
In a minimum of 300 words, respond to the following:
· Identify a landmark civil case and explain why you chose it
for review.
· Provide a short review of the facts of the case.
· Identify the psycholegal issue that was in dispute.
· Discuss the final decision on the issue by the highest court
that heard the case.
· Discuss the ways in which the case is relevant to the legal
standard that forensic professionals must consider. In other
words, discuss the implications of the case for the practice of
forensic assessment.
· Provide a properly formatted legal reference for the case. If
necessary, consult "Appendix 7.1, References to Legal
Materials," starting on p. 216 of the Publication Manual of the
American Psychological Association, 6th Edition.
Submission Details:
· By the due date assigned, post your responses to this
Discussion Area.
· Throughthe end of module, respond to at least two of your
classmates' posts.
Grading Criteria
Maximum Points
Quality of initial posting, including fulfillment of assignment
instructions
16
Quality of responses to classmates
12
Frequency of responses to classmates
4
Reference to supporting readings and other materials
4
Language and grammar
4
Total:
40
Assignment
2:
Landmark
Civil
Case
Forensic assessment has been largely shaped by statutes, legal
standards,
and the outcomes of historical
landmark
cases
. When working in an
environment where there is no room for error, it is imperative to
understand the relevant court decisions that inform the rationale
behind
various assessment procedures. Unless one knows the relevant
statutory
or case law, as well as t
he standards that they set, it is not possible to
select an appropriate method of assessment.
Using resources from the professional literature, investigate the
research
literature on one landmark case pertaining to an important
psycholegal
issue that foren
sic mental health professionals address in their
assessments. The psycholegal issue may be chosen from the area
of
criminal
forensic
psychology
(e.g., competency to waive Miranda rights,
competency to stand trial, or mental state at the time of the
offense
), or it
may be chosen from the
civil
area
, such as cases pertaining to the right to
treatment, the right to refuse treatment, civil commitment, child
custody,
fitness to parent, or disability. Remember that you must select a
case that
has direct implicati
ons for the work of a forensic mental health
professional. Landmark cases are typically historical ones.
Recent legal
cases that are prominent in the news are not necessarily
landmark cases.
The literature you consult can include the Argosy University
onli
ne
library resources, relevant textbooks, peer
-
reviewed journal articles, and
websites ending in .edu or .gov that are created by professional
organizations, agencies, or institutions.
More specifically, you are encouraged to refer to your program
-
required
textbook
Psychological
Evaluations
for
the
Courts:
A
Handbook
for
Mental
Health
Professionals
and
Lawyers
for landmark cases.
You may also refer to the category
Landmark
Cases
in the
La
ndmark
Cases
of
the
U.S
Supreme
Court
.
In a minimum of 300 words, respond to the following:
·
Identify a landmark civil case and explain why you chose it for
review.
·
Provide a short review of the facts of the case.
·
Identify the psycholegal issue that was in
dispute.
·
Discuss the final decision on the issue by the highest court that
heard the
case.
Assignment 2: Landmark Civil Case
Forensic assessment has been largely shaped by statutes, legal
standards,
and the outcomes of historical landmark cases. When working in
an
environment where there is no room for error, it is imperative to
understand the relevant court decisions that inform the rationale
behind
various assessment procedures. Unless one knows the relevant
statutory
or case law, as well as the standards that they set, it is not
possible to
select an appropriate method of assessment.
Using resources from the professional literature, investigate the
research
literature on one landmark case pertaining to an important
psycholegal
issue that forensic mental health professionals address in their
assessments. The psycholegal issue may be chosen from the area
of
criminal forensic psychology (e.g., competency to waive
Miranda rights,
competency to stand trial, or mental state at the time of the
offense), or it
may be chosen from the civil area, such as cases pertaining to
the right to
treatment, the right to refuse treatment, civil commitment, child
custody,
fitness to parent, or disability. Remember that you must select a
case that
has direct implications for the work of a forensic mental health
professional. Landmark cases are typically historical ones.
Recent legal
cases that are prominent in the news are not necessarily
landmark cases.
The literature you consult can include the Argosy University
online
library resources, relevant textbooks, peer-reviewed journal
articles, and
websites ending in .edu or .gov that are created by professional
organizations, agencies, or institutions.
More specifically, you are encouraged to refer to your program-
required
textbook Psychological Evaluations for the Courts: A Handbook
for Mental
Health Professionals and Lawyers for landmark cases.
You may also refer to the category Landmark Cases in the
Landmark
Cases of the U.S Supreme Court.
In a minimum of 300 words, respond to the following:
u chose it
for review.
that heard the
case.
1
Assignment 1: Introduction to Employee
Selection and Assessment
You are employed as an HR consultant for a mid-sized bank.
The bank
employs 200 tellers across its branches. You need to recommend
to the
bank what to consider when hiring for the position of Bank
Teller.
The following pages describes more details on KSAOs, pay
statistics
and desired factors for the candidate to possess.
.
For this first assignment there are three main tasks you need to
complete:
• Assignment 1: Part A Employee Selection Exercise
• Assignment 1: Part B Operationalizing Your Assessment
• Assignment 1: Part C Apply Your Assessment Systems
All three tasks should be included in one paper 3 to 5 pages in
length,
double spaced, use tables when needed, and use APA format for
referencing and citing. Include a cover page and a reference
page.
The following page describes the rubric that will be used to
measure
your work.
Criteria
Grade A
5 points
Grade B
4.25 points
Grade C
3.75 points
Grade D
3.25 points
Grade F-
0 points
Part A
Employee
Selection
Exercise
Completed all 6
selection method
justifications. The
answers showed a
thorough
understanding of
selection methods.
Completed all 6
selection method
justifications. The
answers showed a
limited
understanding of
selection methods.
One or more
selection method
justifications are
incomplete or
unclear.
Two or more
selection method
justifications are
incomplete or
unclear.
Completely
missing or
incorrect.
Part B
Operationa
lizing Your
Assessmen
t
Completed all five
assessments
accurately. The
answers showed a
thorough
understanding of
rating assessment
factors.
Completed all five
assessments
accurately. The
answers showed a
limited
understanding of
rating assessment
factors.
One or more
assessments are
incomplete or
unclear.
Two or more
assessments are
incomplete or
unclear.
Completely
missing or
incorrect.
2
Part C
Apply Your
Assessmen
t Systems
Completed table and
three questions
accurately. The
answers showed a
thorough
understanding of
assessment systems.
Completed table and
three questions
accurately. The
answers showed a
limited
understanding of
assessment systems.
Table or questions
were not completed
accurately or are
unclear. One or
more errors were
present.
Table or
questions were
not completed
accurately or are
unclear. Two or
more errors were
present.
Completely
missing or
incorrect.
Writing
Mechanics
Strictly adheres to
standard usage rules
of mechanics:
Conventions of
written English,
including, but not
limited to
capitalization and
punctuation and
spelling. No errors
found. No jargon
used.
Adheres to standard
usage rules of
mechanics:
Conventions of
written English,
including
capitalization and
punctuation and
spelling. One to three
errors found.
Minimally adheres to
standard usage rules
of mechanics:
Conventions of
written English,
including
capitalization and
punctuation and
spelling. Over three
errors found.
Does not adhere
to standard usage
rules of
mechanics:
Conventions of
written English,
including
capitalization and
punctuation and
spelling. Over ten
errors found.
Completely
missing or
incorrect.
APA
Guidelines
for in-text
citations
and
References
The paper correctly
cites in-text and lists
at least three
resources on the
References page. If
additional sources
are used, they are
included correctly.
The majority of intext
citations and the
reference are
properly cited;
formatting is
inconsistent/inaccur
ate in a few cases.
References are cited
but incorrectly under
APA style. The
student has either
used another format
or incorrectly applied
the APA style
guidelines.
Inconsistent or
missing in-text
citations; fails to
attribute an
author’s word
through APA
citations.
Completely
missing or
incorrect.
Overall
Score
Grade A
22.5 or more
Grade B
20 or more
Grade C
17.5 or more
Grade D
15 or more
Grade F 0
or more
Assignment 1: Introduction to
Employee Selection and Assessment
ASSIGNMENT ONE : Employee Selection and Assessment
For this exercise, assume you are employed as an HR consultant
for a mid-sized bank. The bank employs 200 tellers across
its branches. The following is a partial job description and
specification for the bank teller position, based on information
obtained from O*Net. O*Net, or the Occupational Information
Network Resource Center, is an online database containing
information on hundreds of standardized and occupation
specific descriptors.
Bank Teller Tasks/Duties/Responsibilities
• Cash checks for customers after verification of signatures and
sufficient funds in the account.
• Receive checks and cash for deposit.
• Examine checks for endorsements and verify other information
such as dates, bank names and identification.
• Enter customers’ transactions into computers to record
transactions.
• Count currency, coins and checks received to prepare them for
deposit.
• Identify transaction mistakes when debits and credits do not
balance.
• Balance currency, coins and checks in cash drawers at ends of
shifts.
KSAOs
• Customer service skills.
3
• Basic math skills.
• Knowledge of verification requirements for checks.
• Ability to verify signatures and proper identification of
customers.
• Ability to use accounting software.
• High school diploma required, associate’s or bachelor’s degree
preferred.
• Previous work experience as a teller or related occupation
(cashier, billing clerk) desired.
Key statistics (from O*Net):
• The median 2005 wage for tellers was $10.24 (hourly),
$21,300 (annually).
• In 2004, there were approximately 558,000 tellers in the
United States.
• Projected growth for this job is slower than average.
Based on this information, the bank decides that the ideal
candidate for this position will possess the following factors:
1. Have at least a high school education (bachelor’s or
associate’s degree desirable).
2. Have experience as a teller or in a related field (cashier,
billing clerk).
3. Be able to perform basic math skills related to banking (for
example, count currency quickly and accurately and balance a
cash drawer correctly).
4. Be knowledgeable of verification requirements for bank
transactions (for example, errors in checks and proper
identification to authorize transactions).
5. Have good interpersonal skills (for example, speak clearly,
make good eye contact and develop rapport easily).
6. Be motivated to work.
© 2007 SHRM. Marc C. Marchese, Ph.D.
Assignment 1: Part A
Employee Selection Exercise
Employee Selection Exercise
[A] Choose the selection methods: Identify which selection
method (e.g., résumé, interview, test, role-play exercise,
reference check or personality inventory) you would recommend
for each of the six factors listed above. You can use the
same selection method more than once if you believe it is
appropriate for more than one factor. Below is an example of
how
you might justify using an application form as an appropriate
selection method for education.
1. Education – selection method:
_________________________________________
Justification:
2. Work experience – selection method:
_________________________________________
4
Justification:
3. Math skills – selection method:
______________________________________________
Justification:
4. Verification knowledge – selection method:
___________________________________
Justification:
5. Interpersonal skills – selection method:
_______________________________________
Justification:
6. Work motivation – selection method:
_________________________________________
Justification:
© 2007 SHRM. Marc C. Marchese, Ph.D.
Assignment 1: Part B
Operationalizing Your Assessment
[B] Operationalize your assessments: Now that you have
identified selection methods for the six factors, you must decide
how to score each of these assessments. Based on your
responses in part A (“Choose the selection methods”), think
about
how each factor may be scored and develop a point system for
that factor.
A common approach to performing this task is to have some
type of numerical rating system that may include one or two
minimum requirements. Your task is to develop a rubric (point
system) to “score” applicants for each of the six factors. In
developing your rubric, review the job description information.
The “education” factor is provided for you below as an
example. Remember that tellers need to have a high school
diploma, according to the job specification. Applicants who
do not meet this requirement are rejected. College degrees are
preferred and receive more points in the example below.
1. Education assessed via application form.
My assessment:
Points Highest Level of Education
5
10 Bachelor’s level or higher
6 Associate’s degree
3 High school diploma
Reject Less than high school diploma
2. Work experience assessed via
_________________________________________________
My assessment:
3. Math skills assessed via
_____________________________________________________
My assessment:
4. Verification knowledge assessed via
___________________________________________
My assessment:
5. Interpersonal skills assessed via
_______________________________________________
My assessment:
6. Work motivation assessed via
_______________________________________________
My assessment:
© 2007 SHRM. Marc C. Marchese, Ph.D.
Assignment 1: Part C
Apply Your Assessment Systems
(C) Apply your assessment systems: Listed below are applicants
for the teller position. Based on your answers in part B
(“Operationalize your assessments”), score each of the
applicants.
Sample applicant information
Maria Lori Steve Jenna
Education Associate’s degree H.S. diploma G.E.D.
Bachelor’s degree
Work experience 4 years as a cashier 1 year as a teller 5 years
as a sales
clerk at a national
retail clothing store
chain
Completed a
semester
internship at a
bank
Math skills Very strong Marginal Satisfactory Good
6
Verification knowledge Marginal Strong Good Strong
Interpersonal skills Very strong Good Good Good
Work motivation Good Good Marginal Strong
7
Score the applicants
Maria Lori Steve Jenna
Education 6 3 3 10
Work experience
Math skills
Verification knowledge
Interpersonal skills
Work motivation
(a) Which applicants scored best based on the scores you
entered into the table?
(b) What difficulties did you have applying your scoring
system?
(c) Based on this applicant data, would you make any changes
to your rubrics? If yes, please describe.
© 2007 SHRM. Marc C. Marchese, Ph.D.
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  • 1. © 2007 SHRM. Marc C. Marchese, Ph.D. of who he/she knows (e.g., my dad is the boss, so I got the job) or taking the first person who walks through the door to a get a “body” on the sales floor as soon as possible. Employee selection is a formal process in which the organization (1) identifies the tasks, duties and responsibilities (TDRs) associated with the job; (2) assesses applicants’ readiness to successfully perform these TDRs; and (3) offers the job to the most qualified applicant for the position. Organizations that adopt an employee selection approach to hiring must make a series of decisions to develop an effective process that identifies the most-qualified applicant. 1. Review and Revise the Job Description The first step to establish an employee selection process is to review and possibly revise the job description for the position. An accurate job description contains a job specification section, which includes the knowledge, skills, abilities and other characteristics (e.g., college degree, driver’s license, relevant work experience), or KSAOs, needed for the job incumbent. 2. Choose the Appropriate Selection Methods After identifying the significant KSAOs, the next step is to choose the selection methods. Selection methods may include an employment interview, a personality inventory, submission of a résumé, etc. These selection methods are used to assess the identified KSAOs.
  • 2. 3. Create an Implementation Schedule Once the selection criterion and methods are decided, an implementation schedule must be created. An implementation schedule determines the order in which selection methods are administered. After the schedule is determined, selection methods are applied to the applicant pool. As a result, some applicants will no longer be considered for the opening. In addition, a scoring system may be used to identify the strongest candidates. At the end of the selection process, the “best” applicant is selected and offered the job. 4. Assess the Effectiveness of the Selection System Once the top applicant accepts the job, the selection process itself is complete. It is recommended, however, that the process be evaluated from time to time to ensure its effectiveness. When evaluating the selection system, two approaches can be used: an adverse impact analysis and/or a study to assess decision-making accuracy. Even if a selection process treats applicants equally, a discrimination lawsuit may still result if the equal treatment had an unequal effect on a particular protected class. An adverse impact analysis can be conducted to determine if the selection system has an unequal effect based on a protected class of applicants. The selection system can also be evaluated to assess its predictive accuracy for job success or decision-making accuracy. Even if the selection system is working properly in terms of nondiscrimination, it does not make sense for an organization to use a hiring approach that is not effective at predicting successful employees. In this exercise, you will have an opportunity to conduct both of these evaluation approaches.
  • 3. Many people without a background in human resource management mistakenly equate hiring with employee selection. Hiring is a broad concept that can take several approaches, such as offering a job to someone because Employee Selection—Structured Exercise Background for Assignments 1, 2 and 3 © 2007 SHRM. Marc C. Marchese, Ph.D. Outline of the Three Major Assignments Background for Assignments 1, 2 and 3 Assignment 1: Part A Employee Selection Exercise Assignment 1: Part B Operationalizing Your Assessment Assignment 1: Part C Apply Your Assessment Systems Assignment 2: Part A Selection Strategy Assignment 2: Part B Weighted Compensatory Approach Assignment 3: Part A Evaluating Disparate Impact Discrimination Assignment 3: Part B Reflection on Employee Selection Assignment 2: Landmark Civil Case Forensic assessment has been largely shaped by statutes, legal standards, and the outcomes of historical landmark cases. When working in an environment where there is no room for error, it
  • 4. is imperative to understand the relevant court decisions that inform the rationale behind various assessment procedures. Unless one knows the relevant statutory or case law, as well as the standards that they set, it is not possible to select an appropriate method of assessment. Using resources from the professional literature, investigate the research literature on one landmark case pertaining to an important psycholegal issue that forensic mental health professionals address in their assessments. The psycholegal issue may be chosen from the area of criminal forensic psychology (e.g., competency to waive Miranda rights, competency to stand trial, or mental state at the time of the offense), or it may be chosen from the civil area, such as cases pertaining to the right to treatment, the right to refuse treatment, civil commitment, child custody, fitness to parent, or disability. Remember that you must select a case that has direct implications for the work of a forensic mental health professional. Landmark cases are typically historical ones. Recent legal cases that are prominent in the news are not necessarily landmark cases. The literature you consult can include the Argosy University online library resources, relevant textbooks, peer-reviewed journal articles, and websites ending in .edu or .gov that are created by professional organizations, agencies, or institutions. More specifically, you are encouraged to refer to your program- required textbook Psychological Evaluations for the Courts: A Handbook for Mental Health Professionals and Lawyers for landmark cases. You may also refer to the category Landmark Cases in the Landmark Cases of the U.S Supreme Court. In a minimum of 300 words, respond to the following: · Identify a landmark civil case and explain why you chose it for review. · Provide a short review of the facts of the case. · Identify the psycholegal issue that was in dispute. · Discuss the final decision on the issue by the highest court
  • 5. that heard the case. · Discuss the ways in which the case is relevant to the legal standard that forensic professionals must consider. In other words, discuss the implications of the case for the practice of forensic assessment. · Provide a properly formatted legal reference for the case. If necessary, consult "Appendix 7.1, References to Legal Materials," starting on p. 216 of the Publication Manual of the American Psychological Association, 6th Edition. Submission Details: · By the due date assigned, post your responses to this Discussion Area. · Throughthe end of module, respond to at least two of your classmates' posts. Grading Criteria Maximum Points Quality of initial posting, including fulfillment of assignment instructions 16 Quality of responses to classmates 12 Frequency of responses to classmates 4 Reference to supporting readings and other materials 4 Language and grammar 4 Total: 40 Assignment 2: Landmark
  • 6. Civil Case Forensic assessment has been largely shaped by statutes, legal standards, and the outcomes of historical landmark cases . When working in an environment where there is no room for error, it is imperative to understand the relevant court decisions that inform the rationale behind various assessment procedures. Unless one knows the relevant statutory or case law, as well as t he standards that they set, it is not possible to select an appropriate method of assessment. Using resources from the professional literature, investigate the research literature on one landmark case pertaining to an important psycholegal issue that foren sic mental health professionals address in their assessments. The psycholegal issue may be chosen from the area of criminal forensic psychology (e.g., competency to waive Miranda rights,
  • 7. competency to stand trial, or mental state at the time of the offense ), or it may be chosen from the civil area , such as cases pertaining to the right to treatment, the right to refuse treatment, civil commitment, child custody, fitness to parent, or disability. Remember that you must select a case that has direct implicati ons for the work of a forensic mental health professional. Landmark cases are typically historical ones. Recent legal cases that are prominent in the news are not necessarily landmark cases. The literature you consult can include the Argosy University onli ne library resources, relevant textbooks, peer - reviewed journal articles, and websites ending in .edu or .gov that are created by professional organizations, agencies, or institutions. More specifically, you are encouraged to refer to your program - required textbook Psychological Evaluations
  • 8. for the Courts: A Handbook for Mental Health Professionals and Lawyers for landmark cases. You may also refer to the category Landmark Cases in the La ndmark Cases
  • 9. of the U.S Supreme Court . In a minimum of 300 words, respond to the following: · Identify a landmark civil case and explain why you chose it for review. · Provide a short review of the facts of the case. · Identify the psycholegal issue that was in dispute. · Discuss the final decision on the issue by the highest court that heard the case. Assignment 2: Landmark Civil Case Forensic assessment has been largely shaped by statutes, legal standards,
  • 10. and the outcomes of historical landmark cases. When working in an environment where there is no room for error, it is imperative to understand the relevant court decisions that inform the rationale behind various assessment procedures. Unless one knows the relevant statutory or case law, as well as the standards that they set, it is not possible to select an appropriate method of assessment. Using resources from the professional literature, investigate the research literature on one landmark case pertaining to an important psycholegal issue that forensic mental health professionals address in their assessments. The psycholegal issue may be chosen from the area of criminal forensic psychology (e.g., competency to waive Miranda rights, competency to stand trial, or mental state at the time of the offense), or it may be chosen from the civil area, such as cases pertaining to the right to treatment, the right to refuse treatment, civil commitment, child custody, fitness to parent, or disability. Remember that you must select a case that has direct implications for the work of a forensic mental health professional. Landmark cases are typically historical ones. Recent legal cases that are prominent in the news are not necessarily landmark cases. The literature you consult can include the Argosy University online library resources, relevant textbooks, peer-reviewed journal articles, and
  • 11. websites ending in .edu or .gov that are created by professional organizations, agencies, or institutions. More specifically, you are encouraged to refer to your program- required textbook Psychological Evaluations for the Courts: A Handbook for Mental Health Professionals and Lawyers for landmark cases. You may also refer to the category Landmark Cases in the Landmark Cases of the U.S Supreme Court. In a minimum of 300 words, respond to the following: u chose it for review. that heard the case. 1 Assignment 1: Introduction to Employee Selection and Assessment You are employed as an HR consultant for a mid-sized bank. The bank employs 200 tellers across its branches. You need to recommend to the bank what to consider when hiring for the position of Bank Teller. The following pages describes more details on KSAOs, pay statistics and desired factors for the candidate to possess. .
  • 12. For this first assignment there are three main tasks you need to complete: • Assignment 1: Part A Employee Selection Exercise • Assignment 1: Part B Operationalizing Your Assessment • Assignment 1: Part C Apply Your Assessment Systems All three tasks should be included in one paper 3 to 5 pages in length, double spaced, use tables when needed, and use APA format for referencing and citing. Include a cover page and a reference page. The following page describes the rubric that will be used to measure your work. Criteria Grade A 5 points Grade B 4.25 points Grade C 3.75 points Grade D
  • 13. 3.25 points Grade F- 0 points Part A Employee Selection Exercise Completed all 6 selection method justifications. The answers showed a thorough understanding of selection methods. Completed all 6 selection method justifications. The
  • 14. answers showed a limited understanding of selection methods. One or more selection method justifications are incomplete or unclear. Two or more selection method justifications are incomplete or unclear. Completely missing or incorrect.
  • 15. Part B Operationa lizing Your Assessmen t Completed all five assessments accurately. The answers showed a thorough understanding of rating assessment factors. Completed all five assessments accurately. The answers showed a limited
  • 16. understanding of rating assessment factors. One or more assessments are incomplete or unclear. Two or more assessments are incomplete or unclear. Completely missing or incorrect. 2 Part C Apply Your
  • 17. Assessmen t Systems Completed table and three questions accurately. The answers showed a thorough understanding of assessment systems. Completed table and three questions accurately. The answers showed a limited understanding of assessment systems. Table or questions were not completed
  • 18. accurately or are unclear. One or more errors were present. Table or questions were not completed accurately or are unclear. Two or more errors were present. Completely missing or incorrect. Writing Mechanics Strictly adheres to
  • 19. standard usage rules of mechanics: Conventions of written English, including, but not limited to capitalization and punctuation and spelling. No errors found. No jargon used. Adheres to standard usage rules of mechanics: Conventions of written English, including capitalization and
  • 20. punctuation and spelling. One to three errors found. Minimally adheres to standard usage rules of mechanics: Conventions of written English, including capitalization and punctuation and spelling. Over three errors found. Does not adhere to standard usage rules of mechanics: Conventions of
  • 21. written English, including capitalization and punctuation and spelling. Over ten errors found. Completely missing or incorrect. APA Guidelines for in-text citations and References The paper correctly cites in-text and lists at least three
  • 22. resources on the References page. If additional sources are used, they are included correctly. The majority of intext citations and the reference are properly cited; formatting is inconsistent/inaccur ate in a few cases. References are cited but incorrectly under APA style. The student has either used another format or incorrectly applied
  • 23. the APA style guidelines. Inconsistent or missing in-text citations; fails to attribute an author’s word through APA citations. Completely missing or incorrect. Overall Score Grade A 22.5 or more Grade B 20 or more
  • 24. Grade C 17.5 or more Grade D 15 or more Grade F 0 or more Assignment 1: Introduction to Employee Selection and Assessment ASSIGNMENT ONE : Employee Selection and Assessment For this exercise, assume you are employed as an HR consultant for a mid-sized bank. The bank employs 200 tellers across its branches. The following is a partial job description and specification for the bank teller position, based on information obtained from O*Net. O*Net, or the Occupational Information Network Resource Center, is an online database containing information on hundreds of standardized and occupation specific descriptors. Bank Teller Tasks/Duties/Responsibilities • Cash checks for customers after verification of signatures and sufficient funds in the account.
  • 25. • Receive checks and cash for deposit. • Examine checks for endorsements and verify other information such as dates, bank names and identification. • Enter customers’ transactions into computers to record transactions. • Count currency, coins and checks received to prepare them for deposit. • Identify transaction mistakes when debits and credits do not balance. • Balance currency, coins and checks in cash drawers at ends of shifts. KSAOs • Customer service skills. 3 • Basic math skills. • Knowledge of verification requirements for checks. • Ability to verify signatures and proper identification of customers. • Ability to use accounting software. • High school diploma required, associate’s or bachelor’s degree
  • 26. preferred. • Previous work experience as a teller or related occupation (cashier, billing clerk) desired. Key statistics (from O*Net): • The median 2005 wage for tellers was $10.24 (hourly), $21,300 (annually). • In 2004, there were approximately 558,000 tellers in the United States. • Projected growth for this job is slower than average. Based on this information, the bank decides that the ideal candidate for this position will possess the following factors: 1. Have at least a high school education (bachelor’s or associate’s degree desirable). 2. Have experience as a teller or in a related field (cashier, billing clerk). 3. Be able to perform basic math skills related to banking (for example, count currency quickly and accurately and balance a cash drawer correctly). 4. Be knowledgeable of verification requirements for bank transactions (for example, errors in checks and proper identification to authorize transactions). 5. Have good interpersonal skills (for example, speak clearly, make good eye contact and develop rapport easily).
  • 27. 6. Be motivated to work. © 2007 SHRM. Marc C. Marchese, Ph.D. Assignment 1: Part A Employee Selection Exercise Employee Selection Exercise [A] Choose the selection methods: Identify which selection method (e.g., résumé, interview, test, role-play exercise, reference check or personality inventory) you would recommend for each of the six factors listed above. You can use the same selection method more than once if you believe it is appropriate for more than one factor. Below is an example of how you might justify using an application form as an appropriate selection method for education. 1. Education – selection method: _________________________________________ Justification: 2. Work experience – selection method: _________________________________________ 4
  • 28. Justification: 3. Math skills – selection method: ______________________________________________ Justification: 4. Verification knowledge – selection method: ___________________________________ Justification: 5. Interpersonal skills – selection method: _______________________________________ Justification: 6. Work motivation – selection method: _________________________________________ Justification: © 2007 SHRM. Marc C. Marchese, Ph.D. Assignment 1: Part B Operationalizing Your Assessment [B] Operationalize your assessments: Now that you have identified selection methods for the six factors, you must decide how to score each of these assessments. Based on your responses in part A (“Choose the selection methods”), think about how each factor may be scored and develop a point system for
  • 29. that factor. A common approach to performing this task is to have some type of numerical rating system that may include one or two minimum requirements. Your task is to develop a rubric (point system) to “score” applicants for each of the six factors. In developing your rubric, review the job description information. The “education” factor is provided for you below as an example. Remember that tellers need to have a high school diploma, according to the job specification. Applicants who do not meet this requirement are rejected. College degrees are preferred and receive more points in the example below. 1. Education assessed via application form. My assessment: Points Highest Level of Education 5 10 Bachelor’s level or higher 6 Associate’s degree 3 High school diploma Reject Less than high school diploma 2. Work experience assessed via
  • 30. _________________________________________________ My assessment: 3. Math skills assessed via _____________________________________________________ My assessment: 4. Verification knowledge assessed via ___________________________________________ My assessment: 5. Interpersonal skills assessed via _______________________________________________ My assessment: 6. Work motivation assessed via _______________________________________________ My assessment: © 2007 SHRM. Marc C. Marchese, Ph.D. Assignment 1: Part C Apply Your Assessment Systems (C) Apply your assessment systems: Listed below are applicants for the teller position. Based on your answers in part B (“Operationalize your assessments”), score each of the
  • 31. applicants. Sample applicant information Maria Lori Steve Jenna Education Associate’s degree H.S. diploma G.E.D. Bachelor’s degree Work experience 4 years as a cashier 1 year as a teller 5 years as a sales clerk at a national retail clothing store chain Completed a semester internship at a bank Math skills Very strong Marginal Satisfactory Good 6 Verification knowledge Marginal Strong Good Strong Interpersonal skills Very strong Good Good Good
  • 32. Work motivation Good Good Marginal Strong 7 Score the applicants Maria Lori Steve Jenna Education 6 3 3 10 Work experience Math skills Verification knowledge Interpersonal skills Work motivation (a) Which applicants scored best based on the scores you entered into the table? (b) What difficulties did you have applying your scoring system? (c) Based on this applicant data, would you make any changes to your rubrics? If yes, please describe. © 2007 SHRM. Marc C. Marchese, Ph.D.