Why does somebody buy or not buy? What makes them say yes or no? A lot of things. In these 12-steps you'll discover a process, that if followed, will make it considerably easier for people to buy from you. Part 1 of this presentation is divided into 3 parts and is all about getting the client. Part 2 is the 4th slideshow. This is all about keeping the client. I had to break this presentation up as Slideshare couldn't handle anything of approx. 150 slides or over in my experience [about 8 failed uploads!]. Tim Coe 01590 672 282