8. CIO HP over de “New Style of IT”
! https://www.youtube.com/watch?
v=kbcRbehmeKc&list=PLsqFKlMzOHZAayvrwohnN
SAAZd1h7k3YK&index=1
9. Technology Business Management
! Inzicht en Transparantie
! Showback
! Chargeback
! IT Planning
! Benchmarking
! Bill of IT
! De Waarde, de Kwaliteit en de Kosten