Multi Diversity in Hospitality and Tourism

1. Introduction to
Culture, Diversity and
Workplace

2. a.To discuss and define
culture, diversity and
workplace and
b.explain the basis of the
different cultural attributes

3. How does culture
affect the workplace?

4. A Way of Life. (Williams,
R., 1869)
Culture is a man-made
part of the environment.
(Herskovits, 1948)
It is the total shared,
learned behavior of a
society or a subgroup.
(Milinowski, 1953)

5. It refers to the variety of
different and unique
attributes, concepts and
aspects.
It is an understanding
that individuals are
unique and different

6. •Establishment or
facility at a
particular location
containing one or
more work areas

7. Dominant
Culture within a society whose
attitudes, values, beliefs, and
customs hold the majority opinion
Co-Culture
A culture accepted and living within
a dominant culture who are clearly
different from the dominant culture

9. This consist of
text and practices
considered as
elite or the highest
class.

11. Typically, an
individual crafted
and it is produced
and distributed or
sold in the local
market

13. Mursi Tribe:
Being cut by
their parent at
the age of 15

14. A brass coil
started to place
on a 5 years old
female.

15. Synonymously
means Popular
Culture
What is left from the
high culture are
considered as Low
Culture

20. Aspects of Culture

21. Aspectsof
culture
Values
Customs
Symbols
Language

22. Aspectsof
culture
Values
Customs
Symbols
Language
abstract ideas
about the good,
the right, the
desirable. These
represent personal
or socially
preferable modes of
conduct or states of
existence that are
enduring

23.  It often serves as the principles
that guide the people in their
behaviors and actions.
 Our values, ideally, should
match up with what we say we
will do, and our values are most
evident in symbolic forms.

24. Aspectsof
culture
Values
Customs
Symbols
Language
social rules and
guidelines; guide
appropriate
behavior for
specific situations
norms and
expectations
about the way
people do things
in a specific
country

25.  Their beliefs or ideas that we believe
and hold to be true.
 They come about through repetition.
This repetition becomes a habit we
form and leads to habitual patterns
of thinking and doing.
 We do not realize our assumptions
because they are ingrained in us at
an unconscious level

26. Aspectsof
culture
Values
Customs
Symbols
Language
 is an object, word, or
action that stands for
something else with
no natural relationship
that is
culturally defined.
Symbols might have
different meaning
depending on the
interpretation and the
context of the one who
creates the symbol.

27. o Clifford Geertz said that people use
symbols to define their world and express
their emotions. It also includes
GESTURES
 What we internalize comes through
observation, experience, interaction, and
what we are taught. We manipulate
symbols to create meaning and stories
that dictate our behaviors, to organize our
lives, and to interact with others

28. Aspectsof
culture
Values
Customs
Symbols
Language
Language is a system
of communication
using vocal sounds,
gestures, and written
symbols, is probably
the most significant
component of culture
because it allows us
to communicate

32. This refers to the feeling of
uncertainty, confusion,
anxiety to those people who
visits outside on their regular
routine or environment
where totally different

34. In this stage, you are in love
with your new travel location.
Unfortunately, for most of us,
this feeling does not last too
long before the next stage
sets in

35.  This is where the negative effects of a
culture shock come into play.
 You may start to find frustrating systems or
aspects of the culture in this stage
 Something just confuses and irritates
you. Either because it’s different than what
you expect or doesn’t make logical sense to
your foreign-developed mind

36. Adjusting gradually is subjective
from person to person. It might
take just a few hours, or weeks or
even months.
Finding ways to slowly overcome
the differences will vary in every
country you visit

37.  Finally, you overcome the differences and
find a sense of belonging in your new
environment.
 You learn to accept the differences in
culture, and while it might not be the
levels of love you felt in the honeymoon
stage, you’re comfortable with these new
places and feelings

38.  Once you return on your previous
environment, everything feels
new and different once again.
 It happens when you spent so
long away from your normal
routine or environment