1. Recent interior design upgrades at 191
North Wacker’s 8th floor Fitness Center
are designed to help tenants foster a
“new attitude toward healthier living.
With its open ceiling concept, updated
lighting and carpeting, and design
accents that promote an active lifestyle,
the renovated Fitness Center is a physical
representation of the Management
Team’s commitment to tenant well-being.
“The Fitness Center’s updated, more
vibrant color scheme presents a more
welcoming environment,” explains
Property Manager Deborah Tomlin. “We
hope it will also will provide additional
encouragement for tenants to achieve
their individual fitness goals.”
Packed with cardiovascular stations and
strength equipment, the Fitness Center
offers unparalleled convenience for ten-
ants to establish an exercise regimen
that fits their personal needs. Plans call
for the building to purchase a few pieces
of new equipment in 2016.
Fitness Center membership is free to all
191 North Wacker tenants and employ-
ees. Waivers are available on Building
Engines. For more information, contact
the Management Office at 312-551-0191
or 191northwacker@jhancock.com.
191 NORTH WACKER DRIVE, SUITE 1180 • CHICAGO, IL 60606 • P: 312-551-0191 • F: 312-551-0199 • 191NORTHWACKER@JHANCOCK.COM
December 2015
Did You Know?
191 North Wacker is one of only nine buildings in the city of
Chicago to earn the Leadership in Energy Efficiency and Design
(LEED) program’s “Platinum” certification – the highest available.
FITNESS CENTER UPGRADES HELPS TENANTS EMBRACE
‘NEW ATTITUDE’ TOWARD HEALTHIER LIFESTYLES
Chris Steiner gained an in-depth knowledge
of commercial property accounting and
finance while working for a Chicago-based
real estate investment trust, but a growing
interest in the management side of the busi-
ness led her to a more fulfilling role as 191
North Wacker’s new
Assistant Property Manager.
“I had been working with
properties around the country in a financial sup-
port capacity for several years, but I finally real-
ized I wanted something more hands-on,” Chris recalls. “Property
management had always seemed like such an exciting profession.
Joining 191 North Wacker’s Management Team represented an
amazing opportunity to work directly with tenants and play a
small role in ensuring their continued success.”
Since her arrival in August, Chris has immersed herself in
practically all aspects of building operations. She spearheads
tenant service initiatives, coordinates the successful implemen-
tation of services provided by outside vendors, and manages a
diverse range of projects – including budgeting and month-
end financial reporting.
“It didn’t take very long for me to develop a personal attach-
ment to this building. I enjoy experiencing first-hand how our
tenants benefit from the work we
do,” Chris explains. “That’s not
something that happened very
often when I worked almost exclu-
sively with spreadsheets.”
Originally from Bloomington, IL, Chris earned her Bachelor’s
Degree in Accounting from the University of Mississippi, where
she also minored in Real Estate. She then completed her
Master’s in Accounting from Mississippi State University.
Chris is an avid runner who has participated in several half-
marathons. She and her husband, Robert, are self-professed “food-
ies” who enjoy dining at new restaurants. They also enjoy travel-
ing: Europe was the most recent destination on their itinerary.
ACCOUNTING EXPERT CHRIS STEINER HIRED AS ASSISTANT PROPERTY MANAGER
Chris Steiner
A new, more vibrant décor offers a welcoming
environment for tenants.
Studies consistently prove that exercise helps
improve productivity at work.
“JOINING 191 NORTH WACKER’S
MANAGEMENT TEAM REPRESENTED
AN AMAZING OPPORTUNITY…”
Season’s greetings and
happy holidays to all our
tenants! It is a privilege to
serve you, and we hope
you enjoy a healthy, prosperous 2016.
– The Management Team

2. MANAGEMENT TEAM
191 North Wacker staff members
are here to serve you. Contact
our management office at 312-
551-0191 or 191northwacker@
jhancock.com.
Deborah Tomlin, RPA
Property Manager
Chris Steiner
Assistant Property Manager
Kevin Officer, SMA
Chief Engineer
Jamie Collier, SMA
Engineer
Kevin Gawne, SMA
Engineer
Kevin Ridge, SMA
Engineer
Donna Miller
Cleaning Staff Supervisor
Paul Halm
Security Director
REGIONAL STAFF
Daniel Shapiro
Leasing Director
Christine Choi-Moore
Leasing Manager
Michael Basic, CPM, CCIM
AVP & Managing Director
191 North Wacker is proud to partner
with The Greater Chicago Food
Depository and support its “1 City, 1
Food Drive” campaign. The goal: col-
lect enough food to provide 1.5 mil-
lion meals during the holidays.
Management Team members gratefully
acknowledge the support offered by
our tenants, and encourage continued
food donations through December
30th. It’s a simple, convenient oppor-
tunity to help make the season a bit
brighter for those less fortunate.
For more information on how The
Greater Chicago Food Depository
fights hunger in our communities, visit
www.chicagosfoodbank.org.
DECEMBER 17TH
TENANT EVENT TO
WELCOME HOLIDAYS
Celebrate the season with
scrumptious desserts and
festive live entertainment
Thursday, December 17th,
when the Management Team
hosts 191 North Wacker’s
annual Tenant Holiday Party.
Please join us in the lobby
from 2 – 3:30 p.m. to wel-
come “the most wonderful
time of the year!”
191 NORTH WACKER SUPPORTS GREATER CHICAGO
FOOD DEPOSITORY’S ‘1 CITY, 1 FOOD DRIVE’ CAMPAIGN
There’s no place like Chicago for enjoying the
spirit of the holidays…and 191 North
Wacker’s prime West Loop location offers
ample convenience for tenants and their fami-
lies to enjoy a tremendous variety of the City’s
seasonal activities. Here are just a few options
to consider:
Christmas Around the World/Holidays of
Light (Museum of Science & Industry) – A
Chicago tradition since 1942, this impressive
Museum exhibition features gorgeous seasonal
décor representing different ethnic celebra-
tions and holiday traditions. For more informa-
tion, visit www.msichicago.org. Ice Skating at Millennium Park – The
McCormick Tribune Ice Rink in Millennium
Park draws more than 100,000 people each
season for free ice skating in the heart of
Chicago. The rink, open daily until March 6th
(weather permitting), is located on Michigan
Avenue, between Washington and Madison
Streets. Skate rentals are available for $12. For
more information, visit www.millenni-
umpark.org.
An expansive list of holiday activities through-
out the Chicago area is available at
www.events12.com/chicago/december.
SEASON’S GREETINGS: THE HOLIDAYS ARRIVE IN CHICAGO
Please join us in offering a huge THANK
YOU to 191 North Wacker security officer
Aaron McClenon, who selflessly stepped in
to help out in the Management Office after
Administrative Assistant Caroline Roberts
moved to California in October.
Aaron has served building tenants for nearly
three years as a security officer and as a
periodic member of the administrative sup-
port staff. Away from
work, he attends National
Lewis University, where
he is pursuing a
Bachelor’s Degree in
Behavioral Science.
Thank you, Aaron, for
your dedication and
professionalism!
TEAM MEMBER AARON MCCLENON JUGGLES SECURITY,
MANAGEMENT OFFICE RESPONSIBILITIES WITH EASE
Aaron McClenon