A string of storms caused flooding in the basement of Granville Towers, a residence hall managed by Elauwit, damaging floors, walls, workout equipment, and the internet and cable network headend. Within hours of being notified, Elauwit technicians Sal Buscemi and David Mead worked through the night to fix the damage, completing the repairs by 3 a.m. The chief technology officer for the property owners praised Elauwit for their amazing speed and thoroughness in minimizing downtime and impact on residents from what could have been a lasting disaster. The quick turnaround was largely due to the efforts of Buscemi and Mead working through the night, aided by expedited equipment shipping from Elauwit and property owners

1. 15 Jul Elauwit helps Granville
Towers recover quickly after
storm leaves 5­foot flood
One of the properties we manage, Granville
Towers in Chapel Hill, N.C., was recently hit with
an unexpected natural disaster…flooding. And,
quite a bit of it, too. A string of storms came
through the area the weekend of June 29 and
affected the basement of the residence hall.
Obviously floors and walls were damaged,
workout equipment was destroyed, and the
headend that organizes the entire property’s
internet and cable network was ruined.
Within hours, we had been notified of the damage
and sent our team up to the University of North
Carolina campus to sort it all out. Technicians Sal
Buscemi and David Mead worked well into the
night to get it fixed, completing it around 3 a.m.

2. “The speed and accuracy at how Elauwit handled
this situation was amazing. What could have
been a disaster that had lasting implications was
dealt with quickly and thoroughly, minimizing the
downtime and impact to our residents. Elauwit
did a phenomenal job responding and they
worked as a team with everyone involved,” said
Scott P. Casey, chief technology officer and
senior vice president of strategic business
development at Education Realty Trust, the
company who owns and manages the Granville
Towers property.
The quick turnaround was due in large part to
Buscemi and Mead’s efforts, but EdR and Elauwit
executives worked together to expedite shipping
equipment to the site and no unforeseen
obstacles were encountered, making it such a
smooth fix for the guys.
To prevent future flooding problems, they moved
all the equipment on the racks three­to­five feet
from the ground, and added an extra rack to
handle the shift.

3. This was indeed a job well done and a disaster
handled properly by all involved. We are very
proud of our team.