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CONCERNS AND CONFIDENCES 
An open forum on evidence as a basis for the 
practice of psychology at work 
NZ Psychological Society Annual Conference, 2013
EVIDENCE FOR WHAT? 
• Please refrain from throwing fruit or theoretical gibberish 
• Bouquets, curly questions and practical dilemmas welcome 
• Frank O'Connor – NZ Psychological Society, 2013
LET’S GET SOME MORE EVIDENCE 
“ Recent research shows that the vast majority of 
employees simply aren't engaged- in other words, 
they aren't bringing their best and full selves to 
work. What can practitioners do about this? Read 
my latest article on the Harvard Business Review 
Blog Network, and share your own ideas in the 
comments section.” 
Evidence Based Psychology 16 July 2013 
christina.congleton@evidencebasedpsychology.com 
Making evidence seems easy
EVIDENCE 
This evidence stuff 
What would it look like? 
Let’s take an individual as our unit of analysis 
And accept a constraint: 
• That our work is meant to (help me, the individual) change what I 
do in an organisational setting 
A few versions of “evidence” come to mind… 
©2011 Moa Resources - O’Connor p 4
EVIDENCE THAT I FEEL GOOD 
I feel good about having tried to do something 
about the thing I want to change 
Subjective, yes, but apparently real 
Compelling enough to get me to go back for more 
My personal reaction is evidence of some kind, and 
it changes my behaviour further 
But is this the kind of evidence expected? 
©2011 Moa Resources - O’Connor p 5
EVIDENCE THAT I HAVE LEARNED 
SOMETHING 
There is evidence that I have learned something 
I certainly feel I have 
And I talk about it to others 
Friends say I look a bit more relaxed or awake or .... 
This is evidence of a sort 
But is it what was being sought? 
©2011 Moa Resources - O’Connor p 6
EVIDENCE MY BEHAVIOUR HAS CHANGED 
I think my behaviour has changed - I worry less! 
And my friend says I’m doing things at work better 
I don't know how much of this to attribute to what I 
have learned … 
I just know it did … and my friend agrees 
Yet my other friend disagrees 
©2011 Moa Resources - O’Connor p 7
“EVIDENCE CANNOT BE SUBJECTIVE” 
What do you mean? 
The things I have learned and am doing more or 
less consciously are making a difference … 
• how many arguments I win … 
• sales I make … 
• speeding fines I collect … 
So I think this stuff has made an impact on my life 
My other friend rejects this because he says all my 
improvements are my perceptions … 
I guess we must keep looking for evidence… 
©2011 Moa Resources - O’Connor p 8
“IT’S TOO EARLY TO KNOW…” 
“We can only conclude it’s too early to know, as we 
have not proved otherwise” 
Circular arguments come from not asking the right 
question: 
Evidence of what? 
Evidence for what? 
Are they going in the same direction? 
©2011 Moa Resources - O’Connor p 9
KEY QUESTIONS ABOUT EVIDENCE-BASED 
PSYCHOLOGY 
• Not all evidence is alike – which evidence is better? 
• When we look at peer-reviewed research before recommending 
an intervention, are we using evidence-based psychology? 
• Does evidence-based psychology look at all the research that 
there is about a situation or intervention? 
• When researchers look at whether an intervention works, do 
they look at many more situations than you will ever address? 
• If evidence can't tell you which intervention is best for your 
situation, how do you weigh up the benefits and harms? 
©2011 Moa Resources - O’Connor p 10
HOW WILL THIS INTERVENTION HELP? 
How strong is the evidence? 
– Has it been studied in similar situations? 
– Is a study published in a reputable journal? 
– Is just one person telling the story? 
Who is telling me about this intervention? 
– Why do they want to tell me how good it is? 
– Consultants say good things about their interventions and products 
What are the costs of the intervention? 
– Look for inconvenience, not just expense 
Is it likely that this intervention will do harm? 
– Are some people more likely to get harmful effects than others? 
– Less adaptable people sometimes have more “side effects” 
– What are the alternatives to this form of intervention? 
©2013 ~ NZPsS Evidence Forum ~ O’Connor – 7 Sep p 11

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Evidence-Based Psychology Forum

  • 1. CONCERNS AND CONFIDENCES An open forum on evidence as a basis for the practice of psychology at work NZ Psychological Society Annual Conference, 2013
  • 2. EVIDENCE FOR WHAT? • Please refrain from throwing fruit or theoretical gibberish • Bouquets, curly questions and practical dilemmas welcome • Frank O'Connor – NZ Psychological Society, 2013
  • 3. LET’S GET SOME MORE EVIDENCE “ Recent research shows that the vast majority of employees simply aren't engaged- in other words, they aren't bringing their best and full selves to work. What can practitioners do about this? Read my latest article on the Harvard Business Review Blog Network, and share your own ideas in the comments section.” Evidence Based Psychology 16 July 2013 christina.congleton@evidencebasedpsychology.com Making evidence seems easy
  • 4. EVIDENCE This evidence stuff What would it look like? Let’s take an individual as our unit of analysis And accept a constraint: • That our work is meant to (help me, the individual) change what I do in an organisational setting A few versions of “evidence” come to mind… ©2011 Moa Resources - O’Connor p 4
  • 5. EVIDENCE THAT I FEEL GOOD I feel good about having tried to do something about the thing I want to change Subjective, yes, but apparently real Compelling enough to get me to go back for more My personal reaction is evidence of some kind, and it changes my behaviour further But is this the kind of evidence expected? ©2011 Moa Resources - O’Connor p 5
  • 6. EVIDENCE THAT I HAVE LEARNED SOMETHING There is evidence that I have learned something I certainly feel I have And I talk about it to others Friends say I look a bit more relaxed or awake or .... This is evidence of a sort But is it what was being sought? ©2011 Moa Resources - O’Connor p 6
  • 7. EVIDENCE MY BEHAVIOUR HAS CHANGED I think my behaviour has changed - I worry less! And my friend says I’m doing things at work better I don't know how much of this to attribute to what I have learned … I just know it did … and my friend agrees Yet my other friend disagrees ©2011 Moa Resources - O’Connor p 7
  • 8. “EVIDENCE CANNOT BE SUBJECTIVE” What do you mean? The things I have learned and am doing more or less consciously are making a difference … • how many arguments I win … • sales I make … • speeding fines I collect … So I think this stuff has made an impact on my life My other friend rejects this because he says all my improvements are my perceptions … I guess we must keep looking for evidence… ©2011 Moa Resources - O’Connor p 8
  • 9. “IT’S TOO EARLY TO KNOW…” “We can only conclude it’s too early to know, as we have not proved otherwise” Circular arguments come from not asking the right question: Evidence of what? Evidence for what? Are they going in the same direction? ©2011 Moa Resources - O’Connor p 9
  • 10. KEY QUESTIONS ABOUT EVIDENCE-BASED PSYCHOLOGY • Not all evidence is alike – which evidence is better? • When we look at peer-reviewed research before recommending an intervention, are we using evidence-based psychology? • Does evidence-based psychology look at all the research that there is about a situation or intervention? • When researchers look at whether an intervention works, do they look at many more situations than you will ever address? • If evidence can't tell you which intervention is best for your situation, how do you weigh up the benefits and harms? ©2011 Moa Resources - O’Connor p 10
  • 11. HOW WILL THIS INTERVENTION HELP? How strong is the evidence? – Has it been studied in similar situations? – Is a study published in a reputable journal? – Is just one person telling the story? Who is telling me about this intervention? – Why do they want to tell me how good it is? – Consultants say good things about their interventions and products What are the costs of the intervention? – Look for inconvenience, not just expense Is it likely that this intervention will do harm? – Are some people more likely to get harmful effects than others? – Less adaptable people sometimes have more “side effects” – What are the alternatives to this form of intervention? ©2013 ~ NZPsS Evidence Forum ~ O’Connor – 7 Sep p 11