The document outlines key competencies that are critical for successful job performance including: 1) Knowledge, 2) Skills, and 3) Behavioral attributes. It then describes several specific competencies in more detail such as judgment/decision-making, teamwork/interpersonal skills, quality orientation/work standards, work ethics/motivation, problem analysis/problem solving, adaptability, planning/organizing, communication, honesty/integrity, initiative, and stress tolerance. The document emphasizes that these competencies are key to achieving successful job performance.

1. Identified as critical for successful job
performance.

2. What is Competencies
1. Knowledge
2. Skills, &
3. Behavioral
attributes .

3. Key
to successful job performance

4. Judgment/ decision-making
Ability to make sound decisions based
on information gathered and analyzed.
Consider all pertinent facts and
alternatives before deciding on the most
appropriate action.

5. Teamwork/ interpersonal
able to interact with
Cooperate within the
people effectively
group & across
groups
able and
willing to support
share and group
receive decisions
information

6. Quality orientation/work standards
Show
concern
maintain for all
high
standards
aspects
of the
job
attention accuracy and
to details completeness

7. Work ethics/ motivation
Energy and enthusiasm
in approaching the job
Commitment to putting
in additional effort

8. Reliability
Complete work in a timely and consistent
manner
take personal
responsibility
for job Keep
performance commitments

9. Problem analysis/problem solving
gather and Identify
organize all cause-effect
relevant relationship
information s
Come up with appropriate solutions.

10. Adaptability
adapts to
changing work
environment,
work priorities,
organizational
needs able to deal with
change and
diverse people

11. Planning /organizing Set
priorities.
Schedule
activities
Plan and
organize tasks
and work
responsibilities
to achieve Allocate and
objectives use resources
properly

12. Communication
Organize and
deliver
information express ideas
appropriately effectively
Listen
actively

13. Honesty/integrity
share complete and accurate
information
Maintain confidentiality
Adhere to organizational policies and
procedures
Meet own commitments

14. Initiative
Take action to influence events
Generate ideas for improvement
Take advantage of opportunities
Suggest innovations
Do more than required

15. Stress tolerance
Emotionally resilient and able to
withstand pressure on an on-going
basis.
Deal with difficult situations while
maintaining performance.
Seek support from others when
necessary.
Use appropriate coping techniques

16. Thank you