The document provides 11 proven ways to get along better with everyone, such as asking yourself if what you say is true, kind, and necessary before speaking; making and keeping promises; complimenting others; refusing to gossip; having an open yet forgiving view of people; keeping an open mind when discussing ideas; counting to 1,000 before reacting in a way that could make matters worse; letting your virtues speak for themselves; making changes if criticism has truth; cultivating a sense of humor; understanding others rather than seeking to be understood; and loving others rather than seeking love.