Some say Google is God.
Others say Google is Satan.
Tuesday 3rd March
Templepatrick
03/03/2015 1
Sergey Brin, co-founder, Google
2
Simon Hunter
E-Business Advisor INI
Simon
Applies all he knows to
windsortennis.co.uk
Alison Nicholl
E-Business Advisor INI
Alison
NI u17 Ladies Soccer Manager,
and social media strategist
03/03/2015 2
Before we begin . . .
Super Fast broadband
• NI Executive has invested heavily in Northern Ireland’s
broadband infrastructure.
• Superfast broadband is now available to 91% of premises in
Northern Ireland.
• Uptake is 24% and we want to see this increase.
03/03/2015 3
Before we begin...
Super Fast broadband
• Have you heard of Superfast Broadband?
• Do you have it?
• How is it working for you?/ Is it worth the extra cost?
– Standard broadband £10 to £31 per month
– Fibre £25 to £46 per month
• How are you using it?
• Prices have come down significantly – what would encourage
you to change? (£5 higher than standard)?
03/03/2015 4
Plan for Today
09:30 :: Registration
10:00 :: WHY?? & SEO - Simon Hunter
10:10 :: Social Media - Alison Nicholl
10:30 :: email Marketing - Simon Hunter
11:00 :: Getting the buses to run on time – Jennifer Clear
11:45 :: Create an effective Digital Marketing Strategy - Alison Nicholl
12:15 :: Case Study – Robert Patton - http://www.saddlery.biz
12:45 :: Top Tips, Tools and Links – Simon Hunter
13:00 :: Lunch
Networking
03/03/2015 5
What??
03/03/2015 6
The ‘Google Guru’ guys
• Avinash Kaushik
– Works for Google
– Prolific blogger
– Follow on LinkedIn
03/03/2015 7
The ‘Google Guru’ guys
• John Mueller
– Works for Google
– google.com/+JohnMueller
– Does Google hangouts
03/03/2015 8
Digital Marketing Strategy
03/03/2015 9
If it’s worth doing....
The questions everyone asks . . .
03/03/2015 10
48 hours 12,000 new signups
Other Marketing? Few Google Ads
So who’s seen it? Only 18.5 million to date....
No-one watched it first 3 months – 4.75 million
Bet it ££££ a lot!! No – just $4,500
Facebook a mere 1.6 million to date....
Twitter 58 thousand followers ...
Active customers 1.2 million...
Does it work all the time?
03/03/2015 11
• 48 million views
• Film was ....rubbish
What’s Digital Marketing all about?
• Acquisition
• Engagement
• Conversion
• Retention
• Support
03/03/2015 12
Surely a website is enough?
03/03/2015 13
SHADOW
(What everyone else
says about you!)
VOICE
(your
website)
FOOTPRINT
(Ads, Social
Media, e-zines,
other)
Source: Gareth Dunlop, Ion
03/03/2015 14
What?
Internet overtakes television
to become biggest
advertising sector in UK
Source: Year
Fact
Web > TV
WHY Digital??
03/03/2015 15
It’s about Driving Traffic......
Web
Site
Search
Social
Media
Email
Paid
Search
Advertising
Traditional Marketing
• Telephone
• Postal mail
• TV & Radio Advertising
• Events
• Brochures, Fliers
• Recommendations
03/03/2015 Digital Marketing - Is it any good? 16
WHY DIGITAL??
Because
that is
where your
customers
are
03/03/2015 17
Start with
your
customers
and work
backwards
03/03/2015 Digital Marketing - Is it any good? 18
Influence on B2B
Of businesses use
the Internet to
research and find
potential vendors
Source: Forrester
Fact
88%
03/03/2015 19
But it’s not freeNo cost
•The Investment
•Time
•Energy
•Engage with What??
•Time
•Energy
03/03/2015 20
Do....
•Listen to your audience
•Be honest
•Publish Consistently
•Be gracious - acknowledge others
•Use Images
Interaction
Do’s & Don’ts
03/03/2015 21
Don’ts....
•Act without thinking
•Reveal personal information about
colleagues, competitors
•Spam
•Use images without permission
•rights- managed
•Royalty-free
•Creative commons
Interaction
Do’s & Don’ts
03/03/2015 22
Keep the focus
Some have in built tools
•Facebook insights
•google.com/alerts
•hootsuite.com
•bit.ly.com
Monitor??
03/03/2015 23
Influence on retail
Of all retail sales are
expected to be
influenced by or made
on the Internet
Source: Forrester
Fact
81%
SEO – the Google Way
• 3 Algorithms to be aware off
– Panda
– Penguin
– Hummingbird
03/03/2015 27
SEO – the Google Way
• Panda – April 2011
– Content more relevant,
– Google fights thin, stolen or plagirised content.
– Interestingly, Google now dislikes sites with high
ad/content ratio.
– Sites with too much ad-space above the fold were
penalized.
03/03/2015 28
SEO – the Google Way
• Penguin – April 2012
– Link Schemes
– Keyword Stuffing
– Over Optimization
– Web Spam
– Unnatural links
– ‘No’ to reciprocal links
– Google Disavow Tool became very useful at this
point!
03/03/2015 29
SEO – the Google Way
• Hummingbird – August 2013
– More User Centric than previous major updates.
– Google tries to give the searcher what Google
thinks they want (using user info), rather than just
on the keyword phrase.
– Knowledge graph on search returns is evidence of
this.
– Google wants Fast, Relevant, Comprehensive, User
Experience.
03/03/2015 30
SEO – the Google Way
• Penguin 3.0 – October 17 2014
– > 12 months since previous Penguin update,
– many major brands damaged by focus on poor
links
– the release of Penguin 3.0 sees a significant
change in returns
– Google claimed that only 1% of English speaking
websites were affected.
03/03/2015 31
Pay per Click – PPC
• Google Adwords
– a PPC advertising
platform
– allows advertisers to
show ads to a
targeted audience
on Google Search
Results as well as on
advertising
websites.
03/03/2015 32
PPC v SEO
PPC
• Instant Traffic
• Unlimited Keywords
• Total control over
adtext & landing page
• Certainty
• Cost Effective
• Warning – can kill in
the hands of a novice!
SEO
• Medium to Long term
traffic
• Limited Keywords
• Degree of control over
text & landing page
• Volatile
• When it works, it’s
possibly the most cost-
effective marketing an
advertiser will ever do.
03/03/2015 33

Search Engine Optimisation - SEO

  • 1.
    Some say Googleis God. Others say Google is Satan. Tuesday 3rd March Templepatrick 03/03/2015 1 Sergey Brin, co-founder, Google
  • 2.
    2 Simon Hunter E-Business AdvisorINI Simon Applies all he knows to windsortennis.co.uk Alison Nicholl E-Business Advisor INI Alison NI u17 Ladies Soccer Manager, and social media strategist 03/03/2015 2
  • 3.
    Before we begin. . . Super Fast broadband • NI Executive has invested heavily in Northern Ireland’s broadband infrastructure. • Superfast broadband is now available to 91% of premises in Northern Ireland. • Uptake is 24% and we want to see this increase. 03/03/2015 3
  • 4.
    Before we begin... SuperFast broadband • Have you heard of Superfast Broadband? • Do you have it? • How is it working for you?/ Is it worth the extra cost? – Standard broadband £10 to £31 per month – Fibre £25 to £46 per month • How are you using it? • Prices have come down significantly – what would encourage you to change? (£5 higher than standard)? 03/03/2015 4
  • 5.
    Plan for Today 09:30:: Registration 10:00 :: WHY?? & SEO - Simon Hunter 10:10 :: Social Media - Alison Nicholl 10:30 :: email Marketing - Simon Hunter 11:00 :: Getting the buses to run on time – Jennifer Clear 11:45 :: Create an effective Digital Marketing Strategy - Alison Nicholl 12:15 :: Case Study – Robert Patton - http://www.saddlery.biz 12:45 :: Top Tips, Tools and Links – Simon Hunter 13:00 :: Lunch Networking 03/03/2015 5
  • 6.
  • 7.
    The ‘Google Guru’guys • Avinash Kaushik – Works for Google – Prolific blogger – Follow on LinkedIn 03/03/2015 7
  • 8.
    The ‘Google Guru’guys • John Mueller – Works for Google – google.com/+JohnMueller – Does Google hangouts 03/03/2015 8
  • 9.
    Digital Marketing Strategy 03/03/20159 If it’s worth doing....
  • 10.
    The questions everyoneasks . . . 03/03/2015 10 48 hours 12,000 new signups Other Marketing? Few Google Ads So who’s seen it? Only 18.5 million to date.... No-one watched it first 3 months – 4.75 million Bet it ££££ a lot!! No – just $4,500 Facebook a mere 1.6 million to date.... Twitter 58 thousand followers ... Active customers 1.2 million...
  • 11.
    Does it workall the time? 03/03/2015 11 • 48 million views • Film was ....rubbish
  • 12.
    What’s Digital Marketingall about? • Acquisition • Engagement • Conversion • Retention • Support 03/03/2015 12
  • 13.
    Surely a websiteis enough? 03/03/2015 13 SHADOW (What everyone else says about you!) VOICE (your website) FOOTPRINT (Ads, Social Media, e-zines, other) Source: Gareth Dunlop, Ion
  • 14.
    03/03/2015 14 What? Internet overtakestelevision to become biggest advertising sector in UK Source: Year Fact Web > TV
  • 15.
    WHY Digital?? 03/03/2015 15 It’sabout Driving Traffic...... Web Site Search Social Media Email Paid Search Advertising
  • 16.
    Traditional Marketing • Telephone •Postal mail • TV & Radio Advertising • Events • Brochures, Fliers • Recommendations 03/03/2015 Digital Marketing - Is it any good? 16
  • 17.
    WHY DIGITAL?? Because that is whereyour customers are 03/03/2015 17 Start with your customers and work backwards
  • 18.
    03/03/2015 Digital Marketing- Is it any good? 18 Influence on B2B Of businesses use the Internet to research and find potential vendors Source: Forrester Fact 88%
  • 19.
    03/03/2015 19 But it’snot freeNo cost •The Investment •Time •Energy •Engage with What?? •Time •Energy
  • 20.
    03/03/2015 20 Do.... •Listen toyour audience •Be honest •Publish Consistently •Be gracious - acknowledge others •Use Images Interaction Do’s & Don’ts
  • 21.
    03/03/2015 21 Don’ts.... •Act withoutthinking •Reveal personal information about colleagues, competitors •Spam •Use images without permission •rights- managed •Royalty-free •Creative commons Interaction Do’s & Don’ts
  • 22.
    03/03/2015 22 Keep thefocus Some have in built tools •Facebook insights •google.com/alerts •hootsuite.com •bit.ly.com Monitor??
  • 23.
    03/03/2015 23 Influence onretail Of all retail sales are expected to be influenced by or made on the Internet Source: Forrester Fact 81%
  • 24.
    SEO – theGoogle Way • 3 Algorithms to be aware off – Panda – Penguin – Hummingbird 03/03/2015 27
  • 25.
    SEO – theGoogle Way • Panda – April 2011 – Content more relevant, – Google fights thin, stolen or plagirised content. – Interestingly, Google now dislikes sites with high ad/content ratio. – Sites with too much ad-space above the fold were penalized. 03/03/2015 28
  • 26.
    SEO – theGoogle Way • Penguin – April 2012 – Link Schemes – Keyword Stuffing – Over Optimization – Web Spam – Unnatural links – ‘No’ to reciprocal links – Google Disavow Tool became very useful at this point! 03/03/2015 29
  • 27.
    SEO – theGoogle Way • Hummingbird – August 2013 – More User Centric than previous major updates. – Google tries to give the searcher what Google thinks they want (using user info), rather than just on the keyword phrase. – Knowledge graph on search returns is evidence of this. – Google wants Fast, Relevant, Comprehensive, User Experience. 03/03/2015 30
  • 28.
    SEO – theGoogle Way • Penguin 3.0 – October 17 2014 – > 12 months since previous Penguin update, – many major brands damaged by focus on poor links – the release of Penguin 3.0 sees a significant change in returns – Google claimed that only 1% of English speaking websites were affected. 03/03/2015 31
  • 29.
    Pay per Click– PPC • Google Adwords – a PPC advertising platform – allows advertisers to show ads to a targeted audience on Google Search Results as well as on advertising websites. 03/03/2015 32
  • 30.
    PPC v SEO PPC •Instant Traffic • Unlimited Keywords • Total control over adtext & landing page • Certainty • Cost Effective • Warning – can kill in the hands of a novice! SEO • Medium to Long term traffic • Limited Keywords • Degree of control over text & landing page • Volatile • When it works, it’s possibly the most cost- effective marketing an advertiser will ever do. 03/03/2015 33