#1 RESUME
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Ragan Smith has experience in financial services, insurance claims, and restaurant management. She has a Bachelor's degree in Business Administration and a minor in Sport Management from Texas A&M University. Her previous roles include Financial Services Specialist at Region's Bank, Claims Representative at Texas Farm Bureau Insurance, General Manager and Personnel Manager at Bahama Buck's. She has a proven track record of outstanding customer service, sales performance, and team leadership.
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- 1. Ragan Smith 109 Watermark Drive Lafayette, Louisiana 70501 c: (806) 470-8194 raganj24@gmail.com EDUCATION TexasA&M University,College Station, Texas May 2014 Bachelor of Business Administration in Management Minor in Sport Management GPR: 3.01 Region’sBank,Auburn, Alabama September 2015-February 2016 Financial Services Specialist Promoted and proposed sales campaigns to targeted client base Discussed needs and requirements with customers forfinancial products and services Ensured compliance withbanking policies and procedures Developed and maintained relationships withclientele base Conducted individual financial analysis to determine appropriate deposit and loan options Responded to all customer queries and issues after performing appropriate research Maintained strict confidentiality forall client information Updated high-value profiles and portfoliosfor important clients TexasFarm BureauInsurance,Lubbock,Texas July 2014-July 2015 Claims Representative, Property and Casualty Currently hold all lines adjuster license in the State of Texas Reviewed insurance policies to determine coverage Managed multiple property and casualty claims at one time from conception to payment to closure Reviewed medical records and consulted withmedical providers to determine injuries in relation to motor vehicleloss Determined liability in all aspects of motor vehicle accidents Worked closely with body shops and outside contractorsto determine quickest and most effectiveroute to closure forall claims BahamaBuck’s,College Station, Texas December 2013-April 2014 General Manager Recruited, interviewed, and orientated 5 prospective job candidates Supervised a team of approximately 28 members in day-to-day activities Developed and maintained exceptional customer service standards Minimized loss and misuse of equipment through supervision and training Obtained highest ratings from the county health department consistently Performed duties requiring efficiency and the ability to multi-task under high stress situations Personnel Manager May 2013-December 2013 Supervised a team of approximately 35 members providing guidance and support to employees Trained ten to fifteen new hires to perform the tasks of the position Achieved top scores on all store reviews Achieved top store sales of approximately $450,000 for the first six months of operation Balanced daily final sales and assured proper deposit of funds AWARDS 2013 recipient of the Ironwoman Award at Bahama Buck’s