1 introduction & agenda to Six Sigma

1. Copyright © 2007 SixSigmaTraining
Introduction and
Agenda

2. Copyright © 2007 SixSigmaTraining
Copyright © 2007 SixSigmaTraining
SPACER
 Safety
 Purpose
 Agenda
 Code of Conduct
 Expectations
 Roles

3. Copyright © 2007 SixSigmaTraining
Copyright © 2007 SixSigmaTraining
Safety
 Drills
 Issues





 Emotional

4. Copyright © 2007 SixSigmaTraining
Copyright © 2007 SixSigmaTraining
Purpose
 Education: Understand and apply the
elements in driving Breakthrough
Strategy to successful results
 Task: Complete project with significant
results
What is the goal of Black Belt Candidate?

5. Copyright © 2007 SixSigmaTraining
Copyright © 2007 SixSigmaTraining
Agenda for Week 1
 Welcome & Introductions
 BreakThrough Strategy Program
Grounding
 Project Scoping and Definition
 Quality Tools Review
 “Define” Tools
 “Lean” Tools
 “Measure” Tools

6. Copyright © 2007 SixSigmaTraining
Copyright © 2007 SixSigmaTraining
Administrivia
 Breaks
 Lunch
 Pagers & Cell Phones
 Facilities
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
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7. Copyright © 2007 SixSigmaTraining
Copyright © 2007 SixSigmaTraining
Code of Conduct
 Stay focused
 Openness and trust
 One person speaks at a time
 No whining
 Breaks as needed
 Start and stop on time
 Enjoy learning
 Your turn....
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

8. Copyright © 2007 SixSigmaTraining
Copyright © 2007 SixSigmaTraining
We Assume You Know...
 Basic Algebra
 Presentation Skills (Written, Oral)
 Program Management Skills
 Local Processes
 Basic Computer Skills
◦ Spreadsheets
◦ Word Processing
◦ Graphics
◦ Introduction to MINITAB™
◦ Communication Network - Email/Internet

9. Copyright © 2007 SixSigmaTraining
Copyright © 2007 SixSigmaTraining
Our Expectations
 100% attendance during class
◦ The following are not excuses for being late or
absent
 Phone calls
 E-mail
 Meetings
 Work “emergencies”
 No opt-outs for previous courses
 Work block between classes
◦ 40 hour/week dedicated to project

10. Copyright © 2007 SixSigmaTraining
Copyright © 2007 SixSigmaTraining
Your Expectations?

11. Copyright © 2007 SixSigmaTraining
Copyright © 2007 SixSigmaTraining
Roles
 Black Belts
 Instructors
 Others
 Timekeeper
 Scribe
◦ “Parking Lot”
◦ Champion action item list

12. Copyright © 2007 SixSigmaTraining
Copyright © 2007 SixSigmaTraining
“If we want to make significant, quantum
change, we need to work on our basic
paradigms.”
– Stephen Covey, The 7 Habits of Highly
Successful People, 1990

13. Copyright © 2007 SixSigmaTraining
Copyright © 2007 SixSigmaTraining
“The long range contribution of statistics is
not to create a host of highly trained
statisticians. It is to develop a generation of
statistically minded scientists, engineers,
technicians and others who will run the…
processes of tomorrow.”
1938
– W.A. Shewhart & W. Edwards Deming