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1. In the process of patient socialization, what are some key strategies a health professional can
use to build trust and establish a positive relationship with a patient?
2. When considering the "voice of the lifeworld" in communication with a patient, what are some
specific examples of how a health professional can show empathy and understanding for the
patient's unique experiences and perspectives?
3. How can a health professional approach the subject of health and identity in a way that
respects and affirms the patient's self-understanding and cultural background?
4. What are some key strategies for fostering patient satisfaction in the healthcare setting, and
how can health professionals measure and evaluate the effectiveness of these strategies?

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