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strategy+business
ISSUE 78 SPRING 2015
REPRINT 00309
BY DAVID LANCEFIELD, ROBERT VAUGHAN,
AND RICHARD BOXSHALL
When Megatrends Collide
How to prepare for the inevitable interactions between
global forces and stay ahead of the competition.
featureglobalperspective
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IllustrationbyNils-PetterEkwall
McDonald’s was one of the first Western companies to play an active
role in the world’s emerging markets. It opened a franchise in
Brazil in 1979, followed by Russia and China in 1990, and India
in 1996. Knowing how tastes in food vary from one region to the
next, the company carefully analyzed each locale and adapted its
menus accordingly. For example, in Muslim countries its meals
are certified halal (permissible under Islamic law); in India, the
Golden Arches serve no beef or pork; and in Brazil, McDonald’s
serves banana-flavored pies.
The restaurant chain was particularly successful in the fastest-
growing emerging market, China, where the menu is similar to
the U.S. version, except that Chinese customers prefer chicken
thighs to breasts. McDonald’s marketing in China revolves
around its image as a quintessential American brand. Many
Chinese people visit McDonald’s for the same reason Westerners
sometimes patronize Chinese restaurants: for the taste of a
faraway culture.
by David Lancefield, Robert Vaughan,
and Richard Boxshall
When Megatrends Collide
How to prepare for the
inevitable interactions
between global forces
and stay ahead of the
competition
featureglobalperspective
2
strategy+businessissue78
3
be an attainable status symbol.
In 2004, many Western fast-food brands were
struggling in their home countries, where they faced
highly competitive markets and shifting public food
preferences. So McDonald’s seized the Chinese mar-
ket. The chain put in place subtle variations to its ba-
sic menu, such as locally popular sauces, and adopted
a few tailored innovations, such as take-out windows
for drinks, and of course the McWeddings. The chain
also kept adjusting its offerings to reflect the responses it
observed from its customers. In this way, the company
gained a substantial foothold in the vital China market.
With a clear idea of the interactions among large-
scale trends and how they will play out during the com-
ing years, your company could gain a similarly strong
advantage.
Change and Complexity
Business operates today in a world of accelerating
change. In the United States, it took 76 years half
the population to own a telephone. The smartphone
achieved the same penetration in less than a decade. It
took France 100 years to double the share of its over-60
population within the labor force, from 7 to 14 percent.
China, India, and Brazil will make the same leap in
less than 30 years. Due to the whirlwind pace of global
forces, a phenomenal amount of value can be created or
destroyed more quickly today than at any other point in
history. (See “How to Lead in Ambiguous Times,” by
Ian Bremmer, s+b, Spring 2015.)
In 2013, to shed light on changes in the global
economy, PwC initiated a research project on mega-
trends and their implications for business and govern-
ment leaders. A megatrend is a large-scale pattern or
David Lancefield
david.lancefield@uk.pwc.com
is a partner with PwC based
in London. He leads the firm’s
global and U.K. economics
and policy practice, advising
companies on growth and
governments on reform.
Robert Vaughan
robert.vaughan@uk.pwc.com
is an economist with PwC’s
economics and policy
team based in London.
He has a background in
macroeconomics and
corporate strategy and is
researching megatrends and
the sharing economy.
Richard Boxshall
richard.boxshall@uk.pwc.com
is a senior economist and
consultant with PwC’s strategy
and economics practice. Based
in London, he leads a macro
consulting team specializing
in economic policy and related
matters for central banks and
sovereign wealth funds.
Also contributing to this article
were consulting editor David
Bolchover, researchers Sidhant
Nahta and Mark Gregory, and
PwC strategy specialist Leo
Johnson.
In 2004, when many Western companies were eval-
uating their entry into the Chinese market, McDonald’s
then global marketing officer, Larry Light, called the
country “our number one growth opportunity.” The
brand acquired so much cachet that some people held
weddings in the restaurants. The company also intro-
duced American-style birthday parties, an innovative
move in a country where birthday celebrations were not
previously common. This strategy paid dividends: By
2014, the company had well over 2,000 restaurants in
China, more than 10 times as many as its main rival,
Burger King.
What made McDonald’s persevere in China, and
why did its U.S.-centric marketing approach succeed?
Because its leaders were early to recognize an opportunity
in the interplay between two global megatrends. The first
was the shift in economic power toward Asia. In 2000,
less than 2 percent of global middle-class consumption
occurred in China and India. By 2013, that proportion
had reached almost 10 percent, and it is predicted to
multiply several times by the middle of this century.
The second megatrend involved cultural trans-
formation stemming from demographic change. The
prevalence of smaller families under China’s one-child-
per-family policy, which has been in place since 1979,
has led to a stronger emphasis on children’s well-being.
Together, these two trends suggested that a huge
number of Chinese citizens would gain a noteworthy
(albeit small by Western standards) increase in their
discretionary income. With relatively few children
to spend it on, and more opportunities to learn about
cultures outside China, they would aspire to the life-
style of their traditionally more affluent Western coun-
terparts. Well-known Western brands would suddenly
featureglobalperspective
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movement that has a major, long-lasting impact on
business and society. (See “A Brief History of Megatrend
Thinking,” page 7.) Our goals were to tap into people’s
natural curiosity about external factors, to broaden and
deepen the resulting conversation; and to translate the
general understanding of megatrends into a more prac-
tical framework that companies could use to seek op-
portunities and reduce risks.
The megatrends framework can help any private-
or public-sector leader think more clearly about com-
plex external trends, and help develop an ordered, pru-
dent, and proactive strategy for facing them. Its basic
building blocks are five historical patterns active in the
world today that have left their mark on all aspects of
the world’s economic and social fabric.
1. Demographic and social change: the combination
of greater life expectancy, declining birthrates in many
parts of the world, and unprecedented rates of human
migration, accompanied by a gradual increase in the
status of women and greater ethnic and social diversity
within most countries.
2. Shifts in global economic power: in particular, the
much-noted expansion of prosperity in emerging econo-
mies at faster rates than in the industrialized world,
leading to momentous changes in consumption patterns
and a rebalancing of international relations.
3. Rapid urbanization: the massive expansion of cit-
ies around the world, through a combination of migra-
tion and childbirth, with major implications for infra-
structure, land use, traffic, employment, quality of life,
and culture.
4. Climate change and resource scarcity: the rapidly
increasing demand for energy, food, and water, in a fi-
nite world with limited natural resources and even more
limited capacity for carbon dioxide and a wide variety
of other effluents.
5. Technological breakthroughs: the transforma-
tion of business and everyday life through the develop-
ment and use of new kinds of digitally enabled innova-
tions in fields such as biotechnology, nanotechnology,
fabrication (including 3D printing), cloud computing,
and the Internet of Things.
Each megatrend has already happened to some ex-
tent. The aging of Western populations, the migration
of economic activity toward Asia, the explosive growth
of cities around the world, the depletion of forests and
fisheries, and the continued march forward of high
technology are already part of our experience. This
means that they are also destined to interact. They will
not just coincide; they will collide, with disruptive or
transformative changes rippling out into nearly every
industry around the world.
The exhibit on the next page shows just 10 of the
collisions that we foresee, one for every pair of mega-
trends. Dozens, maybe hundreds, more are possible. By
looking proactively for collisions that will affect your
industry, you can anticipate challenges and opportuni-
ties coming down the road, most of which are unseen
by your competitors. You can use the collisions as start-
ing points for rethinking your strategies. You can de-
velop scenarios for how the collisions might affect you;
think about the parts of your business that will be most
affected; or consider how your fiercest competitors
would react to the collisions. And then change your pri-
orities accordingly.
These collisions are inevitable in some form, but
the details are often unclear. It’s impossible to predict
exactly how two megatrends will interact. But one thing
A phenomenal amount
of value can be created or
destroyed more quickly
today than at any other
point in history.
featureglobalperspective
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strategy+businessissue78
is certain: The collisions will take us across a threshold
to a world that will be very different from today’s.
Below, we examine four collisions in more detail:
the global Sahara, the pop-up enterprise, supercompeti-
tive cities, and global women rising. Like most of the
collisions, they are just now beginning, and can still be
influenced. If you are a leader in government or a com-
pany, you still have time to build the necessary strate-
gies and capabilities for a robust and effective response.
The Global Sahara
Water scarcity is fast becoming one of the most crucial
challenges of our time. This is a direct result of a colli-
sion between two megatrends: shifts in global economic
power, and climate change and resource scarcity. The
economic growth of emerging markets has multiplied
the demand for fresh water. As communities become
wealthier, they use more water for sanitation, they use
more water-intensive industrial products, and they eat
more meat. A pound of beef can require 20 to 50 times
the water needed to produce a pound of potatoes or ba-
nanas, because of the large amounts of water consumed
by cattle and the grass they graze on. Merely to feed
larger and wealthier populations, a near-doubling of wa-
ter for irrigation has been projected in many places.
This collision, compounded by the effects of cli-
mate change, is already limiting the ready supply of
water around the globe. Currently more than a billion
people live in areas where water scarcity is an issue, and
a further 500 million people are swiftly approaching the
same predicament. Another 1.6 billion people, or almost
one-quarter of the world’s population, live in countries
that lack the infrastructure to transport water from riv-
ers and aquifers. Even small increases in global tempera-
tures could further constrain water availability. Among
the regions at greatest immediate risk are northern
India, the Amazon basin, major parts of China, and
much of California.
Water scarcity is not just a local problem. Failure to
manage water use will ripple around the world—hence
the name global Sahara. The consequences will include
increased political tension over access to strategic water
resources, which is already a major source of instabil-
ity and conflict in regions such as the Middle East. A
DEMOGRAPHIC AND
SOCIAL CHANGE
SHIFTS IN GLOBAL
ECONOMIC POWER
RAPID
URBANIZATION
Exhibit: Five Megatrends in 10 Collisions
These collisions are a representative sample. Many other collisions might occur, with great impact on just about
every industry and government. As a brainstorming exercise, your own leadership team could try to fill in each section
with collisions that will affect your industry and competitive environment.
Global Women Rising: One billion women from emerging nations become an international economic force
Cities of Pensioners: Aging populations reach a critical mass, posing new infrastructural challenges for urban areasHealthcare Resourcefulness:
Medical innovation must accelerate to serve people living longer, more productive lives under more constrained environmental conditions
Generation “I”: A new group of tech-savvy consumers spark an immersive, interconnected, and individualized cultural milieu
Governance without Borders: Cities and regions begin to overtake nations as relevant units for economic and political development
The Global Sahara: Widespread water scarcity leads to global insecurity, conflict, and innovation
The Pop-Up Enterprise: Industries reorient themselves around short-term networks designed to solve specific tasks
Supercompetitive Cities: Urban areas accelerate innovation to cope with scarce resources and to seek (what does this mean?)high-caliber residents
One-on-One Retail: Urban merchants use micro-manufacturing, aggregation platforms, and the Internet of Things to offer highly tailored and
customized products and services
The Sharing Economy: Digital platforms enable collective use of more and more assets and resources
SHIFTS IN GLOBAL
ECONOMIC POWER
Global Women Rising: One
billion women from
emerging nations become
an international economic
force
The Pop-Up Enterprise:
Industries reorient
themselves around
short-term networks
designed to solve specific
tasks
DEMOGRAPHIC AND
SOCIAL CHANGE
Generation “I”: A new group
of tech-savvy consumers
spark an immersive,
interconnected, and
individualized cultural
milieu
RAPID
URBANIZATION
Cities of Pensioners:
Aging populations reach
a critical mass, posing
new infrastructural
challenges for urban
areas
Governance without
Borders: Metropolitan
areas and regions
overtake nations as
relevant units for
economic and political
development
One-on-One Retail: Urban
merchants use micro-
manufacturing, aggre-
gation platforms, and the
Internet of Things to offer
highly customized
products and services
CLIMATE CHANGE AND
RESOURCE SCARCITY
Healthcare Resourcefulness:
Medical innovation must
accelerate to serve people
living longer, more
productive lives under
more constrained
environmental conditions
The Global Sahara:
Widespread water scarcity
leads to global insecurity,
conflict, and innovation
Supercompetitive Cities:
Urban areas accelerate
innovation to cope with
scarce resources and to
compete for incoming
residents
The Sharing Economy:
Digital platforms enable
collective use of more and
more assets and
resources
TECHNOLOGICAL
BREAKTHROUGHS
Source: PwC
featureglobalperspective
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drought in 2010 in Russia, for example, precipitated
restrictions on agricultural exports, and the price of
staple grains rose in the Middle East and North Africa
as a consequence. The resulting shortages and spiraling
cost of foodstuffs aggravated the tensions that led to the
Arab Spring. A drought that lasted from 2006 to 2011,
which led to crop failure for 75 percent of Syrian farm-
ers and forced them to migrate to urban cities that were
already experiencing economic instability, was another
cause of the devastating conflict in Syria.
Given projected rates of economic and popula-
tion growth, reducing the overall demand for water
is unlikely. So the already enormous pressure to find
technological and managerial solutions will increase.
We expect to see expanded research and development
of technologies for water extraction (harvesting water
from air), desalination, and water purification. Water
efficiency will be the new energy efficiency. Catchment
systems (to channel rainwater), digital metering, smart
water networks (in which real-time data helps drive wa-
ter flow) and low-water-use toilets and showers will all
be popular. The institutions that manage and regulate
water in local communities could become as influen-
tial and prestigious as energy companies. Arbitrageurs
could make fortunes buying and selling water rights on
spot markets.
Economics will fortify the ecological imperative;
for example, reducing leakage rates by 5 percent and
pipe bursts by 10 percent could save water utilities up to
US$4.6 billion annually. Smart water networks could
account for another $12.5 billion in yearly savings, just
in the United States. Innovation in food pricing, mean-
while, could help arid regions plan their imports and
exports more effectively: The virtual water concept sug-
gests that food should be priced according to the water
needed to produce it. Meanwhile, personal monitors
might help individuals reduce their water footprint.
Some forward-looking investors and private-equity
firms see water management as a genuine growth pros-
pect, and some industrial companies are eager to diver-
sify into water-related products.
As a business leader, you may find it difficult to
ignore the challenges and opportunities of the global
Sahara. Disruptions in water supply could lead to more
volatile prices for the many materials and commodities
that need water to be produced. Companies that rec-
ognize the potential impact of the global Sahara, and
act to handle water more responsibly and efficiently
with the aid of technological innovation, could gain
great first-mover advantage. Among the companies
exploring these techniques is PepsiCo, which uses ap-
proximately 100 billion liters of water annually to make
its drinks and potato snacks. It reduced its water con-
sumption by 14 billion liters in 2012, saving $15 mil-
lion in the process.
The Pop-Up Enterprise
The megatrend of shifts in global economic power has
also combined with technological breakthroughs. One
of the most noteworthy results is the spread of pop-up
companies—businesses that operate for only limited
periods to complete specific tasks, and that reinforce
(and benefit from) a looser, less draconian overall busi-
ness environment. Just a decade ago, starting a business
capable of serving a global market would have required
a major investment and, on average, 50 days of appli-
cation time and paperwork. Today, that average global
wait has shrunk to 25 days, and the overall process is
In the global Sahara,
companies that handle
water more responsibly and
efficiently could gain great
first-mover advantage.
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easier and more straightforward. Advancements in soft-
ware, for example, allow legal contracts to be drawn
up and completed online. National leaders increasing-
ly covet a favorable score on the World Bank’s Doing
Business ranking and similar indexes that track the im-
pediments to free enterprise.
Many pop-up retail stores and restaurants have al-
ready appeared, typically existing for just a few months
and generating sales by creating a sense of urgency and
scarcity, or by aligning with a holiday or special event.
According to the Centre for Economics and Business
Research, these ventures have generated £2.1 billion
(US$3.3 billion) per year in revenues in the U.K., and
those revenues are expected to grow at more than 8 per-
cent per annum over the next few years. Other pop-up
businesses will emerge. Some may focus on launching
new products and licensing them to manufacturers.
Others may provide a training module, an IT installa-
tion, the resolution of a financial problem, or the execu-
tion of a marketing plan. Some pop-up companies may
perform functional tasks that were once handled by in-
house staff or larger outsourcing providers.
The pop-up enterprise would not be possible with-
out digitization. Short-lived restaurants find their cus-
tomers online. Larger companies are flexible enough to
work with them, after years of keeping their data on the
cloud and letting employees telecommute from home.
Micro-production techniques such as 3D printing and
precision engineering are doing away with the need for
many heavy assets, such as factories. And crowdsourc-
ing sites such as Kickstarter enable individuals to raise
millions in funding overnight by inspiring amateur on-
line investors to buy into their ideas. Many of the new
platforms that will enable pop-up enterprises are still in
their infancy, and yet already reach massive numbers
of people. For example, the task outsourcing platform
Elance-oDesk has an online workforce estimated at 10
million people.
The growth of emerging markets also makes pop-
up enterprises more viable, by boosting the supply of
skilled workers. As educational quality and attainment
rise in Africa, Asia, Eastern Europe, and Latin America,
the reservoir of potential recruits will grow in those re-
gions. Should current trends continue, China and India
A Brief History
of Megatrend
Thinking
The scanning of large-scale
trends in order to make sense
of the world’s complexity has a long
history, going back to mythology.
In modern times, the “megatrend”
story starts with Alvin and Heidi
Toffler, who published Future Shock
(Random House) in 1970. They wrote
that civilization was evolving into a
“super-industrial” society, character-
ized by a massive population transfer
away from rural villages toward cities
and knowledge-based work. This
would leave many people disoriented.
The Tofflers also foresaw the onset
of today’s “information overload,” as
they called it.
Around the same time, Royal
Dutch Shell’s Group Planning De-
partment refined a process known
as scenario planning—telling stories
of plausible alternative futures to
enable more robust decisions that
could withstand any future that came
to pass. Shell’s study of the trends
affecting oil supply enabled it to
weather the 1970s energy shortage
crisis more effectively than the rest
of the industry. Pierre Wack, one of
the leaders of that effort, went on to
help Anglo-American PLC, a major
African mining company, develop
scenarios that, in the mid-1980s,
showed South Africa’s business and
political leaders that their apartheid
regime could not be sustained.
John Naisbitt coined the word
megatrends in his 1982 book of the
same name (Warner Books). He an-
ticipated the emergence of a “global
village,” enabled by technology, re-
placing national economies. Like the
Tofflers (and like us), he was struck
by the accelerating pace of change.
“While the shift from an agricultural
society to an industrial society took
100 years, the present restructuring
from an industrial to an informa-
tion society took only two decades,”
he wrote. To Naisbitt, this whirlwind
speed made it essential for decision
makers to become more capable at
sensing the ebb and flow of events
around them.
Many other writers have looked
closely at major trends since then.
Perhaps the most prescient was
Peter Drucker, who articulated the
nature of the emerging knowledge-
based society in his 1989 book The
New Realities (Heinemann). For these
writers, the study of large-scale
trends is a critical managerial capa-
bility: a way of seeing opportunities
and risks more clearly.
featureglobalperspective
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will account for 40 percent of young people with a ter-
tiary education in all G20 and Organisation for Eco-
nomic Co-operation and Development countries by
the year 2020, while the United States and European
Union countries combined will contribute just over a
quarter. Emerging economies will also provide much of
the demand for pop-up companies, which can draw in
the full commitment of expatriates without requiring
them to permanently relocate.
Just as the end of the studio system changed the
motion picture industry in the 1960s, the shift to
more flexible, project-by-project enterprises will affect
every aspect of organizational design and corporate fi-
nance. Employers will use recommendation engines to
judge and evaluate staff. Employees will gain stability
through association with staffing platforms that com-
pete for talent by providing good benefits. As compa-
nies become more interdependent, they will compen-
sate each other more creatively. They will do the same
thing Toyota did during the 2008 financial crisis; the
automaker used its clout to borrow money for its sup-
pliers when they could not do so themselves. Your own
company may be able to experiment with pop-ups by
sectioning off a portion of your enterprise with more
fluid rules about contracts and agreements. The easier
it is for you to find these temporary new businesses and
work with them successfully, the more generally capa-
ble your company may become in the future.
Supercompetitive Cities
The year 2008 marked a watershed for civilization. For
the first time in history, the majority of people in the
world resided in cities. An estimated 180,000 people
are added to the number of city residents every day.
The megatrend of rapid urbanization has accelerat-
ed the spread of some social problems such as traffic,
crowding, tensions between rich and poor, difficulties
in raising children, food and water shortages, crime,
and government corruption. But it has also improved
the world’s economic growth, environmental sustain-
ability, and cultural viability. Cities that face their chal-
lenges effectively gain a high quality of life and strong
social networks; they become hubs of prosperity. Cities
that don’t manage themselves well spiral down into so-
cial and economic decline.
A second megatrend, climate change and resource
scarcity, makes high-quality urban governance all the
more important. Cities on coastlines must anticipate
and deal with floods; those in dry areas must worry
about water supply. All of them must build and main-
tain the infrastructure that allows an ever more global
population to gather and survive.
No wonder cities are becoming hubs of success-
ful technological and political innovation. In the past,
city authorities tried to attract businesses through tax
breaks. In the future, their priority will be to attract
and retain the people on whom those businesses de-
pend. They will seek to build more livable cities than
their competitors can offer. Every successful city will
have its own version of the amenities that attract people:
an agreeable and sustainable natural and built environ-
ment, a rich variety of cultural institutions, abundant
opportunities to form social and business relationships
with like-minded people (making the city a good locale
for pop-up businesses), and a financial infrastructure
that supports all this.
Already, the most vibrant cities in the world are in-
viting or building universities, revamping their airports
and train systems, and developing cultural innovations.
To be sure, cities have always done these things, but
there have never been so many in competition with each
other before—if only because humanity has never had
such a large, geographically widespread, cosmopolitan
population. Some lucky city authorities have national
governments that support these efforts. But when it
comes to building quality of life, a national government
is somewhat irrelevant.
Like their counterparts in business, the most suc-
cessful cities will grow through bottom-up collabora-
tion, innovation, and expansion of productivity. They
may use tools like Brickstarter, an idea proposed by the
Finnish innovation fund Sitra. This online platform
would convene citizens in support of public projects—
seeking funding, coordinating investment with citizen
preferences, and helping the projects move forward.
Sitra has suggested the acronym YIMBY (“Yes in My
featureglobalperspective
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strategy+businessissue78
Backyard”) to signify participative, collaborative urban
design.
Other innovations in urban planning and city
management are emerging. The city of Austin, Texas,
has joined with the nonprofit Environmental Defense
Fund and a few companies (Intel, LG Electronics, and
Whirlpool) to create a self-sufficient community—the
Pecan Street Project—with integrated smart houses and
the largest concentration of solar homes in the world.
The Smart Environments Pilot in Manchester, U.K.,
uses a wireless sensor network to gather data about heat,
humidity, noise, and pollution, providing regular up-
dates on air quality for each neighborhood. The data is
accessible online, and used by artists, scientists, technol-
ogists, researchers, and active citizens. Citymart is an
online alternative to ordinary government procurement
practices; local governments post their challenges and
invite outsiders to propose innovative solutions. These
innovations are all based, in part, on the assumption
that online access leads to community transparency,
making governments both more creative and more ac-
countable. As wealth moves to cities, and their popula-
tion becomes more sophisticated, the opportunities for
forward-looking businesses will multiply.
Not all supercompetitive cities are in mature econo-
mies. For example, China has a number of cities seeking
to gain world-class status by encouraging investment,
innovation, and education. Dubai and Abu Dhabi are
following a similar game plan. We expect to see more
such locales in emerging and even frontier nations in
the years to come. That’s how they might leapfrog to
prosperity—and bring many of their surrounding
countries along.
Global Women Rising
In 2010, using data from the International Labour Or-
ganization, a Strategy& research team estimated that
in 2020, about 865 million women would be of work-
ing age (between 20 and 65), but would not have the
education or freedom to work. The vast majority of
these women, about 812 million, live in emerging and
developing nations. “Empowering the Third Billion,”
as Strategy&’s 2012 report was called, claimed that if
these women could find their way into the global work-
force, the economic impact would be as significant as
the economic resurgence of China and India. Millions
of people in those two countries are joining the middle
class; why couldn’t the same happen with impoverished
women throughout the world?
Indeed, more and more women from emerging
economies are moving into roles as employees, entre-
preneurs, educators, and even executives. Global wom-
en rising is a natural result of the collision between
shifts in economic and social power, and demographic
change. This collision has immense social and econom-
ic benefits. Women are often drawn to flexible and fluid
workplaces and are inclined to invest in families and
communities. One outcome of their entering the work-
force tends to be a rise in education levels and quality of
life, especially for the local children.
There is a great deal of momentum behind global
women rising. Women college graduates already out-
number their male counterparts worldwide, 100 to 93.
The Grameen Bank projects, which finance small busi-
ness in emerging economies, are well known for favor-
ing women entrepreneurs, who are seen as better loan
risks. Similar considerations underlie endeavors like
Project Shakti, a Hindustan-based rural initiative where
women set up small retail stores and sell Unilever prod-
ucts to people in nearby villages. This has helped create
livelihood opportunities for 48,000 women and linked
Unilever to 3 million households across India. The cor-
poration has since launched similar projects in Kenya
and Nigeria. Walmart’s global women’s economic em-
powerment project, introduced in 2011, is another har-
binger. It sources $20 billion of products annually from
women-owned enterprises around the world.
Social changes will speed the influx of women into
the workplace. As emerging markets continue to global-
ize, they will be more exposed to Western norms. The
role of women will become less rigidly associated with
family and care responsibilities; paternity leave will be-
come more common. In large mainstream companies,
more women will move into senior positions; corporate
culture is already changing accordingly. Some commen-
tators believe that with more women leadership, organi-
featureglobalperspective
9
zational cultures and practices will become more inclu-
sive and reflective.
To extract their full potential, and not be left be-
hind by competitors, companies will need to adapt and
empower women to thrive. They will need to answer
the demands of women for equal pay and comparable
promotions, in addition to extending benefits and perks
such as day care, flexible scheduling, maternity leave,
and child healthcare. Undoubtedly this will happen
in creative ways, potentially making use of the sharing
economy to deliver child care where it is most needed.
These changes will lead many companies to shift their
diversity-oriented practices, from a compliance-based
system aimed at meeting regulatory requirements to a
proactive approach that seeks to attract skilled women
employees whose high potential might not have been
fully realized in the past.
The Corporate Response
In a world buffeted by the megatrends and their col-
lisions, short-term financial results are an inadequate
guide to strategy. That does not mean, of course, that
companies should ignore their quarterly earnings met-
rics. Rather, responsible executives must also look to a
longer time horizon.
The megatrends, and their collisions, can help you
balance short- and long-term decisions. The first step is
to look for your own collisions, aimed at your own in-
dustry. What might happen over the next 10 to 15 years
when demographic and social change collides with
technological breakthroughs—in healthcare, energy,
automobiles, or consumer products? How might your
company get out in front? What investment would be
required? In what time frame?
Conceivably, every boardroom meeting should dis-
cuss at least one potential opportunity emerging from
megatrend collisions. The board or executive team
could encourage outward-facing curiosity, promoting
preparation for impending collisions (even if some of
them are discomfiting), testing and refining the com-
pany’s strategy against them (“How would we compete
with a group of pop-up companies in our industry?”),
and thinking in advance about the dependencies and
trade-offs that many collisions will bring with them.
As they prepare for collisions, leaders will need to
develop new management skills. They will have to be-
come better listeners, better interpreters of meaning,
and better catalysts for change. This could mean step-
ping out of their comfort zone on a regular basis and
encouraging others to do the same. It could also mean
trying new business models or collaborating with oth-
er companies, seeking different ways of looking at the
world. It almost certainly will mean experimentation,
creativity, and modeling the open behavior that they
want to encourage. The collisions may seem daunting
at first, but they also represent new opportunities—and
a chance to help shape the future for the better. +
Reprint No. 00309
Resources
DeAnne Aguirre and Karim Sabbagh, “The Third Billion,” s+b, Summer
2010, and Aguirre et al., “Empowering the Third Billion: Women and
the World of Work in 2012,” Strategy&, 2012: Article and report on the
momentum and impact of global women rising.
Stewart Brand, “City Planet,” s+b, Spring 2006: Get ready for cosmo-
politan slums with thriving markets, aging residents, the most creative
economies in history, and supercompetitive cities.
Viren Doshi, Gary Schulman, and Daniel Gabaldon, “Lights! Water!
Motion!” s+b, Spring 2007: A response for supercompetitive cities in
the global Sahara—invest now in reinvigorating our water, energy, and
transportation systems together.
Peter Drucker, The New Realities: In Government and Politics/in Economics
and Business/in Society and World View (Heinemann, 1989): Now 25 years
old but still a prescient guide to the long, slow trends affecting our world.
Lawrence M. Fisher, “Alvin Toffler: The Thought Leader Interview,”
s+b, Winter 2006: The author of Future Shock articulates some collisions,
including pop-up enterprises.
Art Kleiner, “The Man Who Saw the Future,” s+b, Spring 2003: More
about Pierre Wack and his legacy.
Tim Ryan et al., “Five Megatrends and Possible Implications,” PwC,
2014: Overview tailored to board directors and senior executives.
Robert Vaughan, “The Sharing Company,” s+b, Oct. 28, 2014: Another
major collision, the sharing economy, has a business-to-business angle.
Megatrends website, pwc.co.uk/issues/megatrends/: Covers ongoing re-
search into megatrends and related themes. Includes a page on collisions.
More thought leadership on this topic:
strategy-business.com/global_perspective
10
featureglobalperspective
10
strategy+business magazine
is published by PwC Strategy& Inc.
To subscribe, visit strategy-business.com
or call 1-855-869-4862.
For more information about Strategy&,
visit strategyand.pwc.com
• strategy-business.com
• facebook.com/strategybusiness
• twitter.com/stratandbiz
101 Park Ave., 18th Floor, New York, NY 10178
Articles published in strategy+business do not necessarily represent the views of PwC Strategy& Inc. or any
other member firm of the PwC network. Reviews and mentions of publications, products, or services do not
constitute endorsement or recommendation for purchase.
© 2015 PwC. All rights reserved. PwC refers to the PwC network and/or one or more of its member firms,
each of which is a separate legal entity. Please see www.pwc.com/structure for further details.

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When Megatrends Collide

  • 1. strategy+business ISSUE 78 SPRING 2015 REPRINT 00309 BY DAVID LANCEFIELD, ROBERT VAUGHAN, AND RICHARD BOXSHALL When Megatrends Collide How to prepare for the inevitable interactions between global forces and stay ahead of the competition.
  • 3. IllustrationbyNils-PetterEkwall McDonald’s was one of the first Western companies to play an active role in the world’s emerging markets. It opened a franchise in Brazil in 1979, followed by Russia and China in 1990, and India in 1996. Knowing how tastes in food vary from one region to the next, the company carefully analyzed each locale and adapted its menus accordingly. For example, in Muslim countries its meals are certified halal (permissible under Islamic law); in India, the Golden Arches serve no beef or pork; and in Brazil, McDonald’s serves banana-flavored pies. The restaurant chain was particularly successful in the fastest- growing emerging market, China, where the menu is similar to the U.S. version, except that Chinese customers prefer chicken thighs to breasts. McDonald’s marketing in China revolves around its image as a quintessential American brand. Many Chinese people visit McDonald’s for the same reason Westerners sometimes patronize Chinese restaurants: for the taste of a faraway culture. by David Lancefield, Robert Vaughan, and Richard Boxshall When Megatrends Collide How to prepare for the inevitable interactions between global forces and stay ahead of the competition featureglobalperspective 2
  • 4. strategy+businessissue78 3 be an attainable status symbol. In 2004, many Western fast-food brands were struggling in their home countries, where they faced highly competitive markets and shifting public food preferences. So McDonald’s seized the Chinese mar- ket. The chain put in place subtle variations to its ba- sic menu, such as locally popular sauces, and adopted a few tailored innovations, such as take-out windows for drinks, and of course the McWeddings. The chain also kept adjusting its offerings to reflect the responses it observed from its customers. In this way, the company gained a substantial foothold in the vital China market. With a clear idea of the interactions among large- scale trends and how they will play out during the com- ing years, your company could gain a similarly strong advantage. Change and Complexity Business operates today in a world of accelerating change. In the United States, it took 76 years half the population to own a telephone. The smartphone achieved the same penetration in less than a decade. It took France 100 years to double the share of its over-60 population within the labor force, from 7 to 14 percent. China, India, and Brazil will make the same leap in less than 30 years. Due to the whirlwind pace of global forces, a phenomenal amount of value can be created or destroyed more quickly today than at any other point in history. (See “How to Lead in Ambiguous Times,” by Ian Bremmer, s+b, Spring 2015.) In 2013, to shed light on changes in the global economy, PwC initiated a research project on mega- trends and their implications for business and govern- ment leaders. A megatrend is a large-scale pattern or David Lancefield david.lancefield@uk.pwc.com is a partner with PwC based in London. He leads the firm’s global and U.K. economics and policy practice, advising companies on growth and governments on reform. Robert Vaughan robert.vaughan@uk.pwc.com is an economist with PwC’s economics and policy team based in London. He has a background in macroeconomics and corporate strategy and is researching megatrends and the sharing economy. Richard Boxshall richard.boxshall@uk.pwc.com is a senior economist and consultant with PwC’s strategy and economics practice. Based in London, he leads a macro consulting team specializing in economic policy and related matters for central banks and sovereign wealth funds. Also contributing to this article were consulting editor David Bolchover, researchers Sidhant Nahta and Mark Gregory, and PwC strategy specialist Leo Johnson. In 2004, when many Western companies were eval- uating their entry into the Chinese market, McDonald’s then global marketing officer, Larry Light, called the country “our number one growth opportunity.” The brand acquired so much cachet that some people held weddings in the restaurants. The company also intro- duced American-style birthday parties, an innovative move in a country where birthday celebrations were not previously common. This strategy paid dividends: By 2014, the company had well over 2,000 restaurants in China, more than 10 times as many as its main rival, Burger King. What made McDonald’s persevere in China, and why did its U.S.-centric marketing approach succeed? Because its leaders were early to recognize an opportunity in the interplay between two global megatrends. The first was the shift in economic power toward Asia. In 2000, less than 2 percent of global middle-class consumption occurred in China and India. By 2013, that proportion had reached almost 10 percent, and it is predicted to multiply several times by the middle of this century. The second megatrend involved cultural trans- formation stemming from demographic change. The prevalence of smaller families under China’s one-child- per-family policy, which has been in place since 1979, has led to a stronger emphasis on children’s well-being. Together, these two trends suggested that a huge number of Chinese citizens would gain a noteworthy (albeit small by Western standards) increase in their discretionary income. With relatively few children to spend it on, and more opportunities to learn about cultures outside China, they would aspire to the life- style of their traditionally more affluent Western coun- terparts. Well-known Western brands would suddenly featureglobalperspective 3
  • 5. 4 movement that has a major, long-lasting impact on business and society. (See “A Brief History of Megatrend Thinking,” page 7.) Our goals were to tap into people’s natural curiosity about external factors, to broaden and deepen the resulting conversation; and to translate the general understanding of megatrends into a more prac- tical framework that companies could use to seek op- portunities and reduce risks. The megatrends framework can help any private- or public-sector leader think more clearly about com- plex external trends, and help develop an ordered, pru- dent, and proactive strategy for facing them. Its basic building blocks are five historical patterns active in the world today that have left their mark on all aspects of the world’s economic and social fabric. 1. Demographic and social change: the combination of greater life expectancy, declining birthrates in many parts of the world, and unprecedented rates of human migration, accompanied by a gradual increase in the status of women and greater ethnic and social diversity within most countries. 2. Shifts in global economic power: in particular, the much-noted expansion of prosperity in emerging econo- mies at faster rates than in the industrialized world, leading to momentous changes in consumption patterns and a rebalancing of international relations. 3. Rapid urbanization: the massive expansion of cit- ies around the world, through a combination of migra- tion and childbirth, with major implications for infra- structure, land use, traffic, employment, quality of life, and culture. 4. Climate change and resource scarcity: the rapidly increasing demand for energy, food, and water, in a fi- nite world with limited natural resources and even more limited capacity for carbon dioxide and a wide variety of other effluents. 5. Technological breakthroughs: the transforma- tion of business and everyday life through the develop- ment and use of new kinds of digitally enabled innova- tions in fields such as biotechnology, nanotechnology, fabrication (including 3D printing), cloud computing, and the Internet of Things. Each megatrend has already happened to some ex- tent. The aging of Western populations, the migration of economic activity toward Asia, the explosive growth of cities around the world, the depletion of forests and fisheries, and the continued march forward of high technology are already part of our experience. This means that they are also destined to interact. They will not just coincide; they will collide, with disruptive or transformative changes rippling out into nearly every industry around the world. The exhibit on the next page shows just 10 of the collisions that we foresee, one for every pair of mega- trends. Dozens, maybe hundreds, more are possible. By looking proactively for collisions that will affect your industry, you can anticipate challenges and opportuni- ties coming down the road, most of which are unseen by your competitors. You can use the collisions as start- ing points for rethinking your strategies. You can de- velop scenarios for how the collisions might affect you; think about the parts of your business that will be most affected; or consider how your fiercest competitors would react to the collisions. And then change your pri- orities accordingly. These collisions are inevitable in some form, but the details are often unclear. It’s impossible to predict exactly how two megatrends will interact. But one thing A phenomenal amount of value can be created or destroyed more quickly today than at any other point in history. featureglobalperspective 4
  • 6. strategy+businessissue78 is certain: The collisions will take us across a threshold to a world that will be very different from today’s. Below, we examine four collisions in more detail: the global Sahara, the pop-up enterprise, supercompeti- tive cities, and global women rising. Like most of the collisions, they are just now beginning, and can still be influenced. If you are a leader in government or a com- pany, you still have time to build the necessary strate- gies and capabilities for a robust and effective response. The Global Sahara Water scarcity is fast becoming one of the most crucial challenges of our time. This is a direct result of a colli- sion between two megatrends: shifts in global economic power, and climate change and resource scarcity. The economic growth of emerging markets has multiplied the demand for fresh water. As communities become wealthier, they use more water for sanitation, they use more water-intensive industrial products, and they eat more meat. A pound of beef can require 20 to 50 times the water needed to produce a pound of potatoes or ba- nanas, because of the large amounts of water consumed by cattle and the grass they graze on. Merely to feed larger and wealthier populations, a near-doubling of wa- ter for irrigation has been projected in many places. This collision, compounded by the effects of cli- mate change, is already limiting the ready supply of water around the globe. Currently more than a billion people live in areas where water scarcity is an issue, and a further 500 million people are swiftly approaching the same predicament. Another 1.6 billion people, or almost one-quarter of the world’s population, live in countries that lack the infrastructure to transport water from riv- ers and aquifers. Even small increases in global tempera- tures could further constrain water availability. Among the regions at greatest immediate risk are northern India, the Amazon basin, major parts of China, and much of California. Water scarcity is not just a local problem. Failure to manage water use will ripple around the world—hence the name global Sahara. The consequences will include increased political tension over access to strategic water resources, which is already a major source of instabil- ity and conflict in regions such as the Middle East. A DEMOGRAPHIC AND SOCIAL CHANGE SHIFTS IN GLOBAL ECONOMIC POWER RAPID URBANIZATION Exhibit: Five Megatrends in 10 Collisions These collisions are a representative sample. Many other collisions might occur, with great impact on just about every industry and government. As a brainstorming exercise, your own leadership team could try to fill in each section with collisions that will affect your industry and competitive environment. Global Women Rising: One billion women from emerging nations become an international economic force Cities of Pensioners: Aging populations reach a critical mass, posing new infrastructural challenges for urban areasHealthcare Resourcefulness: Medical innovation must accelerate to serve people living longer, more productive lives under more constrained environmental conditions Generation “I”: A new group of tech-savvy consumers spark an immersive, interconnected, and individualized cultural milieu Governance without Borders: Cities and regions begin to overtake nations as relevant units for economic and political development The Global Sahara: Widespread water scarcity leads to global insecurity, conflict, and innovation The Pop-Up Enterprise: Industries reorient themselves around short-term networks designed to solve specific tasks Supercompetitive Cities: Urban areas accelerate innovation to cope with scarce resources and to seek (what does this mean?)high-caliber residents One-on-One Retail: Urban merchants use micro-manufacturing, aggregation platforms, and the Internet of Things to offer highly tailored and customized products and services The Sharing Economy: Digital platforms enable collective use of more and more assets and resources SHIFTS IN GLOBAL ECONOMIC POWER Global Women Rising: One billion women from emerging nations become an international economic force The Pop-Up Enterprise: Industries reorient themselves around short-term networks designed to solve specific tasks DEMOGRAPHIC AND SOCIAL CHANGE Generation “I”: A new group of tech-savvy consumers spark an immersive, interconnected, and individualized cultural milieu RAPID URBANIZATION Cities of Pensioners: Aging populations reach a critical mass, posing new infrastructural challenges for urban areas Governance without Borders: Metropolitan areas and regions overtake nations as relevant units for economic and political development One-on-One Retail: Urban merchants use micro- manufacturing, aggre- gation platforms, and the Internet of Things to offer highly customized products and services CLIMATE CHANGE AND RESOURCE SCARCITY Healthcare Resourcefulness: Medical innovation must accelerate to serve people living longer, more productive lives under more constrained environmental conditions The Global Sahara: Widespread water scarcity leads to global insecurity, conflict, and innovation Supercompetitive Cities: Urban areas accelerate innovation to cope with scarce resources and to compete for incoming residents The Sharing Economy: Digital platforms enable collective use of more and more assets and resources TECHNOLOGICAL BREAKTHROUGHS Source: PwC featureglobalperspective 5
  • 7. 6 drought in 2010 in Russia, for example, precipitated restrictions on agricultural exports, and the price of staple grains rose in the Middle East and North Africa as a consequence. The resulting shortages and spiraling cost of foodstuffs aggravated the tensions that led to the Arab Spring. A drought that lasted from 2006 to 2011, which led to crop failure for 75 percent of Syrian farm- ers and forced them to migrate to urban cities that were already experiencing economic instability, was another cause of the devastating conflict in Syria. Given projected rates of economic and popula- tion growth, reducing the overall demand for water is unlikely. So the already enormous pressure to find technological and managerial solutions will increase. We expect to see expanded research and development of technologies for water extraction (harvesting water from air), desalination, and water purification. Water efficiency will be the new energy efficiency. Catchment systems (to channel rainwater), digital metering, smart water networks (in which real-time data helps drive wa- ter flow) and low-water-use toilets and showers will all be popular. The institutions that manage and regulate water in local communities could become as influen- tial and prestigious as energy companies. Arbitrageurs could make fortunes buying and selling water rights on spot markets. Economics will fortify the ecological imperative; for example, reducing leakage rates by 5 percent and pipe bursts by 10 percent could save water utilities up to US$4.6 billion annually. Smart water networks could account for another $12.5 billion in yearly savings, just in the United States. Innovation in food pricing, mean- while, could help arid regions plan their imports and exports more effectively: The virtual water concept sug- gests that food should be priced according to the water needed to produce it. Meanwhile, personal monitors might help individuals reduce their water footprint. Some forward-looking investors and private-equity firms see water management as a genuine growth pros- pect, and some industrial companies are eager to diver- sify into water-related products. As a business leader, you may find it difficult to ignore the challenges and opportunities of the global Sahara. Disruptions in water supply could lead to more volatile prices for the many materials and commodities that need water to be produced. Companies that rec- ognize the potential impact of the global Sahara, and act to handle water more responsibly and efficiently with the aid of technological innovation, could gain great first-mover advantage. Among the companies exploring these techniques is PepsiCo, which uses ap- proximately 100 billion liters of water annually to make its drinks and potato snacks. It reduced its water con- sumption by 14 billion liters in 2012, saving $15 mil- lion in the process. The Pop-Up Enterprise The megatrend of shifts in global economic power has also combined with technological breakthroughs. One of the most noteworthy results is the spread of pop-up companies—businesses that operate for only limited periods to complete specific tasks, and that reinforce (and benefit from) a looser, less draconian overall busi- ness environment. Just a decade ago, starting a business capable of serving a global market would have required a major investment and, on average, 50 days of appli- cation time and paperwork. Today, that average global wait has shrunk to 25 days, and the overall process is In the global Sahara, companies that handle water more responsibly and efficiently could gain great first-mover advantage. featureglobalperspective 6
  • 8. strategy+businessissue78 easier and more straightforward. Advancements in soft- ware, for example, allow legal contracts to be drawn up and completed online. National leaders increasing- ly covet a favorable score on the World Bank’s Doing Business ranking and similar indexes that track the im- pediments to free enterprise. Many pop-up retail stores and restaurants have al- ready appeared, typically existing for just a few months and generating sales by creating a sense of urgency and scarcity, or by aligning with a holiday or special event. According to the Centre for Economics and Business Research, these ventures have generated £2.1 billion (US$3.3 billion) per year in revenues in the U.K., and those revenues are expected to grow at more than 8 per- cent per annum over the next few years. Other pop-up businesses will emerge. Some may focus on launching new products and licensing them to manufacturers. Others may provide a training module, an IT installa- tion, the resolution of a financial problem, or the execu- tion of a marketing plan. Some pop-up companies may perform functional tasks that were once handled by in- house staff or larger outsourcing providers. The pop-up enterprise would not be possible with- out digitization. Short-lived restaurants find their cus- tomers online. Larger companies are flexible enough to work with them, after years of keeping their data on the cloud and letting employees telecommute from home. Micro-production techniques such as 3D printing and precision engineering are doing away with the need for many heavy assets, such as factories. And crowdsourc- ing sites such as Kickstarter enable individuals to raise millions in funding overnight by inspiring amateur on- line investors to buy into their ideas. Many of the new platforms that will enable pop-up enterprises are still in their infancy, and yet already reach massive numbers of people. For example, the task outsourcing platform Elance-oDesk has an online workforce estimated at 10 million people. The growth of emerging markets also makes pop- up enterprises more viable, by boosting the supply of skilled workers. As educational quality and attainment rise in Africa, Asia, Eastern Europe, and Latin America, the reservoir of potential recruits will grow in those re- gions. Should current trends continue, China and India A Brief History of Megatrend Thinking The scanning of large-scale trends in order to make sense of the world’s complexity has a long history, going back to mythology. In modern times, the “megatrend” story starts with Alvin and Heidi Toffler, who published Future Shock (Random House) in 1970. They wrote that civilization was evolving into a “super-industrial” society, character- ized by a massive population transfer away from rural villages toward cities and knowledge-based work. This would leave many people disoriented. The Tofflers also foresaw the onset of today’s “information overload,” as they called it. Around the same time, Royal Dutch Shell’s Group Planning De- partment refined a process known as scenario planning—telling stories of plausible alternative futures to enable more robust decisions that could withstand any future that came to pass. Shell’s study of the trends affecting oil supply enabled it to weather the 1970s energy shortage crisis more effectively than the rest of the industry. Pierre Wack, one of the leaders of that effort, went on to help Anglo-American PLC, a major African mining company, develop scenarios that, in the mid-1980s, showed South Africa’s business and political leaders that their apartheid regime could not be sustained. John Naisbitt coined the word megatrends in his 1982 book of the same name (Warner Books). He an- ticipated the emergence of a “global village,” enabled by technology, re- placing national economies. Like the Tofflers (and like us), he was struck by the accelerating pace of change. “While the shift from an agricultural society to an industrial society took 100 years, the present restructuring from an industrial to an informa- tion society took only two decades,” he wrote. To Naisbitt, this whirlwind speed made it essential for decision makers to become more capable at sensing the ebb and flow of events around them. Many other writers have looked closely at major trends since then. Perhaps the most prescient was Peter Drucker, who articulated the nature of the emerging knowledge- based society in his 1989 book The New Realities (Heinemann). For these writers, the study of large-scale trends is a critical managerial capa- bility: a way of seeing opportunities and risks more clearly. featureglobalperspective 7
  • 9. 8 will account for 40 percent of young people with a ter- tiary education in all G20 and Organisation for Eco- nomic Co-operation and Development countries by the year 2020, while the United States and European Union countries combined will contribute just over a quarter. Emerging economies will also provide much of the demand for pop-up companies, which can draw in the full commitment of expatriates without requiring them to permanently relocate. Just as the end of the studio system changed the motion picture industry in the 1960s, the shift to more flexible, project-by-project enterprises will affect every aspect of organizational design and corporate fi- nance. Employers will use recommendation engines to judge and evaluate staff. Employees will gain stability through association with staffing platforms that com- pete for talent by providing good benefits. As compa- nies become more interdependent, they will compen- sate each other more creatively. They will do the same thing Toyota did during the 2008 financial crisis; the automaker used its clout to borrow money for its sup- pliers when they could not do so themselves. Your own company may be able to experiment with pop-ups by sectioning off a portion of your enterprise with more fluid rules about contracts and agreements. The easier it is for you to find these temporary new businesses and work with them successfully, the more generally capa- ble your company may become in the future. Supercompetitive Cities The year 2008 marked a watershed for civilization. For the first time in history, the majority of people in the world resided in cities. An estimated 180,000 people are added to the number of city residents every day. The megatrend of rapid urbanization has accelerat- ed the spread of some social problems such as traffic, crowding, tensions between rich and poor, difficulties in raising children, food and water shortages, crime, and government corruption. But it has also improved the world’s economic growth, environmental sustain- ability, and cultural viability. Cities that face their chal- lenges effectively gain a high quality of life and strong social networks; they become hubs of prosperity. Cities that don’t manage themselves well spiral down into so- cial and economic decline. A second megatrend, climate change and resource scarcity, makes high-quality urban governance all the more important. Cities on coastlines must anticipate and deal with floods; those in dry areas must worry about water supply. All of them must build and main- tain the infrastructure that allows an ever more global population to gather and survive. No wonder cities are becoming hubs of success- ful technological and political innovation. In the past, city authorities tried to attract businesses through tax breaks. In the future, their priority will be to attract and retain the people on whom those businesses de- pend. They will seek to build more livable cities than their competitors can offer. Every successful city will have its own version of the amenities that attract people: an agreeable and sustainable natural and built environ- ment, a rich variety of cultural institutions, abundant opportunities to form social and business relationships with like-minded people (making the city a good locale for pop-up businesses), and a financial infrastructure that supports all this. Already, the most vibrant cities in the world are in- viting or building universities, revamping their airports and train systems, and developing cultural innovations. To be sure, cities have always done these things, but there have never been so many in competition with each other before—if only because humanity has never had such a large, geographically widespread, cosmopolitan population. Some lucky city authorities have national governments that support these efforts. But when it comes to building quality of life, a national government is somewhat irrelevant. Like their counterparts in business, the most suc- cessful cities will grow through bottom-up collabora- tion, innovation, and expansion of productivity. They may use tools like Brickstarter, an idea proposed by the Finnish innovation fund Sitra. This online platform would convene citizens in support of public projects— seeking funding, coordinating investment with citizen preferences, and helping the projects move forward. Sitra has suggested the acronym YIMBY (“Yes in My featureglobalperspective 8
  • 10. strategy+businessissue78 Backyard”) to signify participative, collaborative urban design. Other innovations in urban planning and city management are emerging. The city of Austin, Texas, has joined with the nonprofit Environmental Defense Fund and a few companies (Intel, LG Electronics, and Whirlpool) to create a self-sufficient community—the Pecan Street Project—with integrated smart houses and the largest concentration of solar homes in the world. The Smart Environments Pilot in Manchester, U.K., uses a wireless sensor network to gather data about heat, humidity, noise, and pollution, providing regular up- dates on air quality for each neighborhood. The data is accessible online, and used by artists, scientists, technol- ogists, researchers, and active citizens. Citymart is an online alternative to ordinary government procurement practices; local governments post their challenges and invite outsiders to propose innovative solutions. These innovations are all based, in part, on the assumption that online access leads to community transparency, making governments both more creative and more ac- countable. As wealth moves to cities, and their popula- tion becomes more sophisticated, the opportunities for forward-looking businesses will multiply. Not all supercompetitive cities are in mature econo- mies. For example, China has a number of cities seeking to gain world-class status by encouraging investment, innovation, and education. Dubai and Abu Dhabi are following a similar game plan. We expect to see more such locales in emerging and even frontier nations in the years to come. That’s how they might leapfrog to prosperity—and bring many of their surrounding countries along. Global Women Rising In 2010, using data from the International Labour Or- ganization, a Strategy& research team estimated that in 2020, about 865 million women would be of work- ing age (between 20 and 65), but would not have the education or freedom to work. The vast majority of these women, about 812 million, live in emerging and developing nations. “Empowering the Third Billion,” as Strategy&’s 2012 report was called, claimed that if these women could find their way into the global work- force, the economic impact would be as significant as the economic resurgence of China and India. Millions of people in those two countries are joining the middle class; why couldn’t the same happen with impoverished women throughout the world? Indeed, more and more women from emerging economies are moving into roles as employees, entre- preneurs, educators, and even executives. Global wom- en rising is a natural result of the collision between shifts in economic and social power, and demographic change. This collision has immense social and econom- ic benefits. Women are often drawn to flexible and fluid workplaces and are inclined to invest in families and communities. One outcome of their entering the work- force tends to be a rise in education levels and quality of life, especially for the local children. There is a great deal of momentum behind global women rising. Women college graduates already out- number their male counterparts worldwide, 100 to 93. The Grameen Bank projects, which finance small busi- ness in emerging economies, are well known for favor- ing women entrepreneurs, who are seen as better loan risks. Similar considerations underlie endeavors like Project Shakti, a Hindustan-based rural initiative where women set up small retail stores and sell Unilever prod- ucts to people in nearby villages. This has helped create livelihood opportunities for 48,000 women and linked Unilever to 3 million households across India. The cor- poration has since launched similar projects in Kenya and Nigeria. Walmart’s global women’s economic em- powerment project, introduced in 2011, is another har- binger. It sources $20 billion of products annually from women-owned enterprises around the world. Social changes will speed the influx of women into the workplace. As emerging markets continue to global- ize, they will be more exposed to Western norms. The role of women will become less rigidly associated with family and care responsibilities; paternity leave will be- come more common. In large mainstream companies, more women will move into senior positions; corporate culture is already changing accordingly. Some commen- tators believe that with more women leadership, organi- featureglobalperspective 9
  • 11. zational cultures and practices will become more inclu- sive and reflective. To extract their full potential, and not be left be- hind by competitors, companies will need to adapt and empower women to thrive. They will need to answer the demands of women for equal pay and comparable promotions, in addition to extending benefits and perks such as day care, flexible scheduling, maternity leave, and child healthcare. Undoubtedly this will happen in creative ways, potentially making use of the sharing economy to deliver child care where it is most needed. These changes will lead many companies to shift their diversity-oriented practices, from a compliance-based system aimed at meeting regulatory requirements to a proactive approach that seeks to attract skilled women employees whose high potential might not have been fully realized in the past. The Corporate Response In a world buffeted by the megatrends and their col- lisions, short-term financial results are an inadequate guide to strategy. That does not mean, of course, that companies should ignore their quarterly earnings met- rics. Rather, responsible executives must also look to a longer time horizon. The megatrends, and their collisions, can help you balance short- and long-term decisions. The first step is to look for your own collisions, aimed at your own in- dustry. What might happen over the next 10 to 15 years when demographic and social change collides with technological breakthroughs—in healthcare, energy, automobiles, or consumer products? How might your company get out in front? What investment would be required? In what time frame? Conceivably, every boardroom meeting should dis- cuss at least one potential opportunity emerging from megatrend collisions. The board or executive team could encourage outward-facing curiosity, promoting preparation for impending collisions (even if some of them are discomfiting), testing and refining the com- pany’s strategy against them (“How would we compete with a group of pop-up companies in our industry?”), and thinking in advance about the dependencies and trade-offs that many collisions will bring with them. As they prepare for collisions, leaders will need to develop new management skills. They will have to be- come better listeners, better interpreters of meaning, and better catalysts for change. This could mean step- ping out of their comfort zone on a regular basis and encouraging others to do the same. It could also mean trying new business models or collaborating with oth- er companies, seeking different ways of looking at the world. It almost certainly will mean experimentation, creativity, and modeling the open behavior that they want to encourage. The collisions may seem daunting at first, but they also represent new opportunities—and a chance to help shape the future for the better. + Reprint No. 00309 Resources DeAnne Aguirre and Karim Sabbagh, “The Third Billion,” s+b, Summer 2010, and Aguirre et al., “Empowering the Third Billion: Women and the World of Work in 2012,” Strategy&, 2012: Article and report on the momentum and impact of global women rising. Stewart Brand, “City Planet,” s+b, Spring 2006: Get ready for cosmo- politan slums with thriving markets, aging residents, the most creative economies in history, and supercompetitive cities. Viren Doshi, Gary Schulman, and Daniel Gabaldon, “Lights! Water! Motion!” s+b, Spring 2007: A response for supercompetitive cities in the global Sahara—invest now in reinvigorating our water, energy, and transportation systems together. Peter Drucker, The New Realities: In Government and Politics/in Economics and Business/in Society and World View (Heinemann, 1989): Now 25 years old but still a prescient guide to the long, slow trends affecting our world. Lawrence M. Fisher, “Alvin Toffler: The Thought Leader Interview,” s+b, Winter 2006: The author of Future Shock articulates some collisions, including pop-up enterprises. Art Kleiner, “The Man Who Saw the Future,” s+b, Spring 2003: More about Pierre Wack and his legacy. Tim Ryan et al., “Five Megatrends and Possible Implications,” PwC, 2014: Overview tailored to board directors and senior executives. Robert Vaughan, “The Sharing Company,” s+b, Oct. 28, 2014: Another major collision, the sharing economy, has a business-to-business angle. Megatrends website, pwc.co.uk/issues/megatrends/: Covers ongoing re- search into megatrends and related themes. Includes a page on collisions. More thought leadership on this topic: strategy-business.com/global_perspective 10 featureglobalperspective 10
  • 12. strategy+business magazine is published by PwC Strategy& Inc. To subscribe, visit strategy-business.com or call 1-855-869-4862. For more information about Strategy&, visit strategyand.pwc.com • strategy-business.com • facebook.com/strategybusiness • twitter.com/stratandbiz 101 Park Ave., 18th Floor, New York, NY 10178 Articles published in strategy+business do not necessarily represent the views of PwC Strategy& Inc. or any other member firm of the PwC network. Reviews and mentions of publications, products, or services do not constitute endorsement or recommendation for purchase. © 2015 PwC. All rights reserved. PwC refers to the PwC network and/or one or more of its member firms, each of which is a separate legal entity. Please see www.pwc.com/structure for further details.