1. About us:
Founded in 2009’s, Beijing Xetimes Technology Co., Ltd. was created with
intention of pioneering in the field of IT solution, System integration and
network consultancy.
Xetimes team is young and full passion, solidarity with professionalism, with a
variety of professional skills and comprehensive expertise. Through the
delivery of innovative, flexible and cost effective solutions and superior
customer service, we are the priority of MNC for the converging ICT needs for
business across China.
Xetimes has proven to be a reliable and dependent partner in China come
from the fact that we provide professional and stable technical support and
offer timely and efficient service. We provide preventative maintenance and
monitoring, proactive measures that insure optimal performance and avoid
costly disruptions. We strive for excellence in our client's experience from
project inception to completion and throughout the system's lifecycle.
Engaging our team of client support professionals and industry certified
technicians will insure priority resolution of your technical issues while
minimizing the downtime and keeping the costs manageable and predictable.

2. Service：
Xetimes is always committed to providing network users with the best and the
most professional services. For this purpose, Xetimes constantly explores new
services and extends business in deep range, in order to adapt to rapid
development of the network and meet users' demand in multi-level. We are
sure to follow the rule: user's satisfaction and loyalty is the first!
We constantly strive to develop comprehensive services. According to the life
cycle of network system, we provide series of services from preparation,
planning, design, implementation, operation, maintenance and optimization.
We also provide the network planning, design, project management to network
system maintenance services, covering the network operation and
maintenance, network management and security, network hosting, network
evaluation and consultation and performance test, network design and
integration services, etc, in an attempt to help users master and use the latest
Internet technology, and to improve overall return of network system.
One of the most important characteristics of our business ideas is to offer
users top-quality service. Therefore, we always use more standardized
procedures to treat each user, to live up to standardization and specialization.
We timely cherish every communication, realize every commitment,
standardize every detail, implement every job, and listen to every feedback;
when you are in need, we will give you a more rapid response! Whether
building a network system or maintaining a normal operation of a network
system, or extending a network, Xetimes can offer professional services
according to different user's demands.
Maintenance
Xetime’s Maintenance Support Service tailors Service Level Agreements (SLA)
to meet different customer needs. Regardless of what level of service, we will
meet your requirements 100%. Supporting those SLAs is a highly qualified and
experienced technical team, comprehensive service facilities, and a ISO

3. 9001:2000 Quality Management framework offering flexible and proactive
services.
The Maintenance Support Service takes into account factors such as:
 Hardware replacement solution
 Onsite-support
 Time & Materials services
 Warehousing & Logistics
 Spare parts management
 Asset Management
 Xetimes Analytics & Reporting
System Integration Service
The competition from the market requires enterprises to reduce inner cost with
new IT technology and management procedure and enhance their
competitiveness while the IT department needs to master new tools and
information to secure current and future cost control. However, new problems
and effectiveness of new management philosophy have to be tested and
verified to see whether it will bring the expected effect. Meanwhile, the
complexity and uncontrollable management of new project perplexes the IT
department.
Supported by experienced engineer team and extensive cooperation with
Cisco, Huawei, Juniper, ZTE and other software and hardware manufacturers,
Xetimes provides perfect system integration and solution for IT infrastructure,
helps clients to optimize their IT investment and cut down overall cost. Xetimes
develops solution based on the core business and integration of the enterprise
and its current IT application through its IT environment study and analysis.
Moreover, Xetimes integrates current IT resources and supplements new IT
applications to build a complete and efficient IT application environment for the

4. user, and thus formulate standard procedures covering IT procurement, asset
management, operation and maintenance, and system integration.
Xetimes has attached great importance to the development trend of IT and
kept exploring new technologies and new standards. Additionally, Xetimes
builds labs for test and application actively as Xetimes does not merely focus
on single solution. In order to assist our clients to achieve their management
goal, we have to integrate multiple application solutions, so as to achieve the
demand, improve the efficiency, reduce the cost and avoid the risk with the
most appropriate method.
 Overall IT server room solution
 LAN and WAN
 IP voice and call center
 Unified wireless
 Network security
 Unified storage
 Disaster recovery
Operations Outsourcing Service
Traditional IT support & maintenance service models take on a more
"responsive" approach towards support services, while our Operations
Outsourcing Service can help you gradually transition towards a more
“proactive” model. Our suite of services of proactive monitoring, and
operations and maintenance support services aim to give you peace of mind
through Managed IT services such as:

5.  Fault Detection：
 Performance Monitoring：
 Proactive Alerts：
 Configuration Backup：
 Health Inspection
 Remote Support
 Reporting
 Onsite Support
Technology Training Service
At Xetimes, we closely track the latest trends in networking and technology,
covering a wide range from traditional routing and switching to newer
technologies such as Unified Communications, Wireless, and Security. Based
on our years of experience in designing, deploying, and maintaining a
comprehensive range of technologies, products, and configurations we have
launched a series of training services.
Our training courses can take the form of post-project training workshops for
customers, or cover various phases and customized course material.
Solution
Xetimes Ltd. provides solutions for different business areas in terms of network
infrastructure construction, network operation management, network
value-added applications; these solutions involve IP network construction,
network security, network optimization, data center, unified communications,
customer contact center, video applications, building automation (BA),

6. value-added applications and so on.
Network infrastructure construction: build operational, manageable, low-cost,
secure and efficient network basic platform
Network operation management: professional IP billing and operation
management software provides effective guarantee for network operation
Value-added applications of network: provide IP voice, video, VPN and other
solutions
Data Centers
1. Background
A Data Center is a centralized repository, either physical or virtual, for the
storage, management, and dissemination of data and information organized
around a particular body of knowledge or pertaining to a particular business.
The main purpose of a Data Center is running the applications that handle the
core business and operational data of any organization. Data Center
operation is a crucial aspect. One of the main concerns is business continuity;
companies rely on their information systems to run their operations. If a system
becomes unavailable, company operations may be impaired or stopped
completely.
2. Environmental Consulting and Management
The design and construction quality of computer room directly relates to the
fact whether computer system in the room can stably and reliably run or not,
whether various information communications are smooth or not.
Since the environment of computer room must satisfy requirements of various
electronic equipment and staff for temperature, humidity, cleanness,
electromagnetic field intensity, noise disturbance, security and safeguarding,
leak proof, power supply quality, vibration, lightning protection and so on, a
qualified modern computer room should be a safe, reliable, comfortable,

7. practical, energy saving, and high efficient modern computer room with
extendibility and green ideas.
Our pre-sale engineer can advise and provide solutions to manage critical
environmental elements for your datacenter-maintaining temperature, humidity
and air quality for the best possible performance.
3. Backup/Recovery/Archive
Achieving storage and compute efficiency is an early priority for many
organizations. For almost every organization, storage requirements are
increasing at a very rapid rate. Continually upgrading and adding to your
storage capacity is a continual burden for IT department budgets. In most
cases only 5% of stored data is active at any one point.
Xetimes strategically place new backup and archive methods combined with
data deduplication to streamline backup up process and improve efficiencies.
Network Security
With cyber-crimes on the rise, any exposures or vulnerabilities in your ICT
infrastructure will lead to serious consequences. Xetimes provides you with a
comprehensive suite of security solutions and services to protect your valuable
ICT infrastructures. Our security experts can also advise you on how to Plan,
Design, Implement, Operate the right security framework for your organization,
utilizing our unique Multi-layer Defense Framework, Network Admission
Control Framework and our comprehensive Security Management Framework.
Our network security solutions include but not limited:
 Cisco ASAfirewall
 Cisco Identify services engine (ISE)
 Cisco cloud web security (CWS)

8.  Datacenter firewalling solutions
Unified Communications & Collaboration
We understand there are critical collaboration and communication issues
facing you today. The need for real-time, anywhere access to co-workers and
critical data is crucial. What’s more, reduced travel and event budgets have
impacted our in-person interaction. The typical method of emailing and
phoning in, depersonalizes communication and creates chaos. What’s more,
those methods require constant maintenance and support. We know you want
to manage and secure personal devices to be able to work virtually, that’s
where we come in. We can help support and provide tools to help eliminate the
communication problems associated with legacy systems and bring your
collaboration up-to-date.
We can provide a full suite of managed AV services including:
 Technical staff to set-up videoconference events
 Fault logging, tackling and testing of multimedia system
 Content editing and presentation
 Monthly trouble reporting
 Reservation & Helpdesk Staffing
 Technical staff to set up audio visual events
 Studio management and support
 Procure and manage audio visual equipment assets
 Perform AV special event planning and management
 Preventive maintenance audits of conference room systems

9.  Management of external service providers
 Supports of Desktop Video
WiFi as a Service(WiFiaaS)
Beijing Xetimes Technology WiFiaaS allows businesses with limited CapEx
(capital expenditure) budgets or IT resources to offer their customers and
employees fast, secure, and reliable wireless LAN access across multiple
locations.
Whether it is a single or multiple site requirements, you will benefit from fast
deployment and efficient cloud based management. Advanced analytic tools
provide powerful insights into staff or customer behavior that can be readily
and usefully leveraged.

10. Partners:
 IB-R ASIA
IBR represents International Business Relations, is a consultancy firm for
the development of international business. The company is based in
Norway and has its head office in Oslo. IBR deals with all kind of business
support functions which entitle a firm to achieve competitive advantage.
The company does also supports all kind of businesses and their field of
operations.
 PTS Managed Service Ltd
PTS Managed Service Ltd is a Service Company from Hong Kong, with

11. products under the category of Management Consultancy (IT Program
Management) and Information Technology Consultancy.
 Neeco
Neeco is a leading provider of complex, global ICT services. Neeco exploit
the knowledge of local environments to supply their customers with the
most effective hardware and software implementations, services,
maintenance, and additional support.
滚动页面
1. Reliable IT Service Partner in China
Grow up together with you
2. Fast echo is our feature
Provide around-the clock service and offer a 24x7 Service desk
3. No focused will, no profession skill
Professional Technical, high-quality service
4. Next generation IT Service&Solution Provider
Focuses on delivering the next generation of intelligent IT infrastructure
solutions and services

12. Case Study
1. XIO Group is a global alternative investments firm with integrated teams in
London, Shanghai and Hong Kong and affiliates throughout Europe, North
America and Asia. We provide customer with equipment and 5*8*2
on-site monthly service for their Shanghai Branch.
2. MOE is an Investment Bank from United Kingsdom. Xetimes deliver MOE
Beijing Company with one stop IT service which includes Network frame
plan. HW and SW procurement service performance test and training.
3. Moncler（Shanghai）Commercial Co. Limited Moncler Group is a
modern, managerial entity with a global presence. It possesses brands
unique of their kind in the luxury sector and high-end clothing and
accessories. We provide customer with equipment and 7*24*4 on-site
hourly service for their china shops.

13. 4. Founded in 1886 in New Brunswick, New Jersey, USA, Johnson & Johnso
n (US) is currently the world's most comprehensive, most widely distribute
d business of health care product manufacturer and provider with a long hi
story. We do the physical install, configure (access enablement only),
label and cables/patch devices, then confirm connectivity once the process
has been completed for Johnson & Johnson Branch office in Suzhou.
5. Accenture is a global management consulting, technology services and
outsourcing company. Combining unparalleled experience,
comprehensive capabilities across all industries and business functions,
and extensive research on the world’s most successful companies,
Accenture collaborates with clients to help them become high-performance
businesses and governments. We provide the technical support to help
Accenture Branch office in Nanchang to fix the network problem and
recover the system.
Partner
We focus on emerging and innovative technologies and our breadth of
integration expertise means close cooperation with our key technology
partners. From mission-critical servers and complex wired and wireless
networks to high-end storage and operating systems and much more, Xetimes
maintains the highest certifications with industry-leading business partners
such as Cisco, Huawei, Aruba, H3C and Juniper to provide quality technology
to serve all your business needs.
Cisco：
Cisco is the world’s leading network solution provider. Over the past 20 years,
Cisco has been a market leader in various segments and is synonymous with
the Internet, network applications, and productivity.

14. As a Cisco partner, Xetimes provides support for Unified Communication, Data
Centers, Wireless LANs and Security.
Huawei:
Huawei was founded in 1987, it is a Chinese multinational networking and
telecommunications equipment and services company headquartered in
Shenzhen, Guangdong. It is the largest telecommunications equipment
manufacturer in the world, having overtaken Ericsson in 2012
As a silver partner, Xetimes provides support for Unified Communication, Data
Centers, Wireless LANs and Security.
H3C:
Hangzhou H3C Telecommunication Technology Co., Ltd. (called H3C for short)
is committed to IP technology and product research, development, production,
sales and services. In the past few years, H3C deployed its IP storage system
in more than 50 vertical industries including government, finance, education,
energy, transportation etc.
Juniper:
Juniper was founded in 1996, it is a multinational corporation headquartered in
Sunnyvale, California that develops and markets networking products. Its
products include routers, switches, network management software, network
security products and software-defined networking technology.
Aruba:
Aruba is a networking vendor selling enterprise wireless LAN and edge access
networking equipment. Aruba's core products are access points (APs),
mobility controllers, and network management software through their Airwave
Management Platform product.
According to the Dell'Oro Report published in Q211, Aruba ranked #2 in market

15. share in the wireless LAN market.
http://www.eccom.com.cn/en/about/partner.aspx
http://www.ap.logicalis.com/partners/
Supplement：
Engineer Outsourcing Service
To be the first choice of human resource service partner for the companies.
Activity Description/Scope
Move Is the physical relocation and installation of a device or devices to
a new location within a single location - as per the scope of an 'Add'.
Add
Is the installation of a device or devices at a single location. As part
of the installation process, engineers will be required to work with
remote teams to physical install, configure (access enablement only),
label and cables/patch devices - confirming connectivity once the
process has been completed.
Change
The logical configuration, physical re-configuration and/or re-cabling
of a device 'in situ' (i.e. in rack).
Delete
Is the logical decommissioning and physical removal of one or more
devices from their physical location.
Reporting
For all MACD activities engineers will be required to provide reports
detailing device identifiers, location and asset tagging information.
Asset Tagging
Engineers will be required to asset tag new and/or existing devices with
J&J provided asset tags. They may also be required to label devices as
per the procedure/requirements set out in the J&J Engineer Handbook.
Basic Network:
Wireless Network: Wireless LANs make it possible to be more productive and
accessible than ever before, and yet there are few things as frustrating as a
sluggish wireless network. If you're running into wireless LAN connectivity or
performance problems, we can help you diagnose the issues in order to
ensure your WLAN operates at optimal speed.
Onsitesurvey:

16. 1. Conduct a passive walkthrough wireless survey---The APs have already been installed
and the survey is to confirm the current coverage is complete.
2. Conduct a passive mounted wireless survey----The APs have not yet been installed and
the survey is to determine how many APs are required and where they should be placed
Optimize the performance of WLAN
Troubleshooting: Network troubleshooting is primarily done by network
engineers or administrators to repair or optimize a network. It is generally done
to recover and establish network or Internet connections on end
nodes/devices.
Some of the processes within network troubleshooting include but are not
limited to:
 Finding and resolving problems and establishing Internet/network
connection of a computer/device/node
 Configuring a router, switch or any network management device
 Updating firmware devices on router switch
 Removing viruses
Unified Communication: Unified communications (UC) refers to the integration
of communication tools that help people exchange ideas and do their jobs
more effectively. Some communication tools, like IP telephony, presence
technology and instant messaging, facilitate synchronous communication.
Desktop operation: Traditional desktop management tasks include installing
and maintaining hardware and software, spam filtering, and administering user
permissions. In recent years, however, security-related tasks have become an
increasingly large part of desktop management.