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1. UOP COM 295 Week 2 Knowledge Check
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1. As the communications manager for your company, you need
to identify a tool that employees can use to communicate with
each other quickly and informally and that can indicate
whether a particular employee is busy or available for
communication. Which of the following tools would you pick?
2. Januz is a language researcher who wants to collect and
analyze traditional songs, rhymes, and stories from a variety of
cultures for a research project. He posts a request for
information on a website, and visitors from around the world
share their stories for his project. Which of the following is
Januz using?
3. What is the process of recording audio or video files and
distributing them online known as ?
4. What would you include at the beginning of an article as a
concise version that provides readers with all the main points
and skips over details?
5. You notice that employees in your company tend to waste
time when using the company’s instant messaging system.
What would you advise them to do to make instant

2. messaging more efficient and effective for organizational
communication?
6. Brian runs a music blog on which he posts podcasts of
different music artists discussing their newest album releases.
If he wants to effectively adapt the three-step writing process to
his podcast, what will he do during the completing stage?
7. Marco needs to write an article for a magazine. While he has
a main idea and a theme in mind, he is not sure how to clearly
organize large amounts of information. He decides to record
himself describing out loud what he intends to write and repeat
the process until he has narrowed down and tightened the
message. What technique is Marco employing?
8. A graphic technique used to develop and construct content
by starting with a main idea then branching out to connect
other related ideas is known as what?
9. Farah, a biologist at a local university, is giving a lecture on a
hard-to-understand subject. What guideline should Farah
follow to better define the scope of her message and heighten
audience receptivity?
10. Your friend asks you how to avoid using biased language in
a report on her company’s branding strategies. What would
your advice be?
11. When might you prefer using the active voice over the
passive voice in business communication?
12. What term is used to refer to a standard block of text that is
reused in multiple documents?
13. Identify the sentence that is NOT in parallel form.

3. 14. For what reason would an editor of a political
newsmagazine choose to use justified type?
15. What are lines of text or graphics that are repeated at the
top of every page in a document?