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Business name: Millesima
Work placement tutor: Gerard Spatafora
Dissertation tutor: Paul Dawson
   Section 1. Methodology
   Section 2. Fine Wines as Luxury Products
   Section 3. Wine Auction – An Specialized Distribution
    Channel on Wine Selling
   Section 4: Chinese market- the emerging interest in
    Auctions
   Section 5. Brand equity: Why it is important for fine wine
    merchants & Chateaux?
   Section 6: Wine Auction in Hong Kong - a Luxury
    Branding Tool for Fine Wine Merchants?
   Section 7: Understanding The Risk on Wine Auctioning
   Conclusion
   Explaining the Phenomenon of Wine Auctions in
    Asia by Luxury Brand Concept: Identify the
    Potential and Risk on Brand Equity of Fine Wine
    Merchants

   Keywords: fine wines, Bordeaux top growth, wine
    auctions, Asian market, luxury brand, wine merchants,
    French wines, German Wine Auction
   both primary and secondary research.
   primary research: interviews with wine expertise
    and wine merchants in London.
   Germany’s long history on wine auctions: field
    study in Rheingau and Rheinhessen
   interview with the Germany wine makers, vineyard
    owners and Wine Auctioneers VDP personnel,
    who are actively participants in each year’s
    auction
   Mr. Richard Sutton, London Fine Wine Merchants- Armit
   Mr. Richard Brierly, London Wine Merchant Vanquish, the Ex- Wine
   Auction expert
   Mr. Richard Bampfield MW, professional wine expertise specializes in
    wine appreciation and commercial consultancy on wine trade
   Mr. Phillip Wittmann, Weingut Wittmann, Westhofen
   Mr. Bengel, the wine maker of Staatsweingüter Kloster Eberbach in
    bei Kloster Eberbach
   Export Sales Manager, Jochen Becker-Köhn of Weingut Robert Weil,
    Rheingau
   Mr and Mrs. Diel, Schlossgut Diel, Rümmelsheim
   Hilke Nagel, Press and Communication from VDP Germany
   Limited production
   Scarcity
   Complexity
   Heritage

Wine Investment
   The prestige image
   Return on investment- low co-relation to other
    investment tools
   Tangible Asset
   Portfolio diversification
   Pleasure experience
Case Study: German Wine Auctioneer VDP. Die
 Prädikatsweinguter

   Founded in 1897

   Demand of German wines was high, some dishonest
    merchant houses start to blend their wines by adding
    sweetening products

   To address this problem and to provide the quality
    producers, leading growers in the major German wine
    regions are grouped together and committed
    themselves to some industry
   Produce only Naturrein wines, which are
    produced without chaptalization
   In general, only special casks of the finest wines
    are brought to the auction.
   Most of these wines are not sold via traditional
    sales channels.
   Bottle the wines at the Estate with an original
    estate cork to provide the traceability of the
    product.
   Unlike other wine auction in the commercial
    market, it is not VDP’s main concern to achieve
    the highest prices in the auction.
   "The essence of any luxury brand lies in the
    historical values it embodies. These values
    need to be continuously nurtured in order to
    retain their aspirational appeal across all
    cultural boundaries."

         – Initiative of Twenty-first Century Deluxe
                                         Report 2009
   The favorite brands of the
    business people surveyed have
    been announced.

   There is trend that Chinese
    luxury buyers has shifted from
    mindlessly chasing fashion to
    making far more informed
    choices - and even beginning
    to set international trends.

   In the long-run, the move to a
    more mature and knowledge-
    based

   consumption pattern in the
    luxury sector will add to its
    vitality andsustainability to the
    luxury markets.
   Online luxury journal Jing Daily:
    Chinese bidders nowadays only buying
    the antiques to resell
   The rising inflation at China.
   buying artwork/ antiques is actually
    safer than putting that moment into
    the stock market or real estate.
   According to the record from
    Sotheby’s and Christie’s, Chinese
    bidders have raised strong interest in
    modern and contemporary Chinese
    and Asian art.
   Blue-chip artists, such as like Liu Ye,
    Zhang Xiaogang and Zeng Fanzhi.
   New Market China & India: no red wine
    culture, wine drinking highly based on brand
    names
   That’s why consumers usually look for brand
    names & wines with good review. Eg. Robert
    Parker
   Branding is important for Wine merchants: as
    all the wine merchants are selling the wines
    on behalf of Chateaux
   Fine wines are with limited quantity, once they
    are drunk, the vintage can never be produced
    again
   The unique selling mechanism in France,
    especially in Bordeaux, makes wine merchants
    very difficult to differentiate themselves from
    each other.
   The trend is changing, before: courtier,
    negociants and wine merchants to handle the
    marketing and distribution
   Nowadays, Chateaux owners are getting more
    involvement on brand building, and on marketing
    as well.
   As such, the brands of fine wines are attached to the
    Chateaux and their histories, heritage, and quality. 
   It is less likely for the fine wine merchants to take over
    the marketing process.
   Buyers can actually buy from any wine merchants if
    there is no special linkage or preference with the wine
    merchants.
   For fine wines, it is the most appropriate to show the
    specialize image that links with art. As such, no rival in
    the market can copy the strategy, as the luxury brand
    image is attached to the creator- the expertise of the
    finewine merchants.
House Brand and Corporate Brand
 Auction is always for small group of people.
  Instead of a big and traditional corporate
  brand, auction houses can always create a
  house brand with exclusivity.

   This certain can help the fine wine merchants
    to link with the luxurious status, as they are
    always treated as special strategic partners if
    they are cooperated with those famous
    auction houses.
   It is a very crucial issue to point out, if fine wine
    merchants plan to sell the fine and rare wines
    through auctions, the provenance of the fine
    wines is absolutely important.
   Otherwise, if the wines are not with good
    provenance nor storing in quality condition, there
    is no reason to sell wines through wine auctions.
   The provenance of the fine wines has to be the
    core of the whole auction campaign, and to be
    emphasized on planning the marketing theme,
    catalogue and mediacommunications.
   The history of the fine wine merchants, the owner
    information, the storage facilities, the location, e.g.
    Bordeaux for Millesima.

   Most importantly, fine wine merchants serve the
    major role to select the fine wines,for drinking,
    investment, export or to keep. Fine wine merchants’
    fine wine selections have to be the core ingredients
    throughout the whole planning and communication.

   By emphasizing the experise on fine wine selection,
    this is the only way to establish the brand personality
    and build the personal link with the consumers.
   Everything branded must add value to the
    star brand. For fine wine merchants, having
    the inventory of the top fine wines definitely
    add value to the brands.

   Renowned auction houses can also add value
    to the overall branding. Therefore, wine
    auctions can serve as a luxury branding tool,
    given that the reputable auction housesand,
    the best selection of fine wines are chosen.
   Lack of transparency (prices, quantity, quality)
   Low liquidity
   Storage and insurance
   Highly dependent on Auctioneers’ expertise
   Currency exchange rate variations
   Different Importers
   Potential Risk on brand equity
   During June 2010, a business plan presentation
    was developed for Millesima to advise on their
    business development in Hong Kong.
   Due to the strong their interest on the selling
    wines through wine auctions, and the booming of
    wine auction in Asia, this dissertation further
    studies the opportunity and risk on selling fine
    wines through wine auctions in Hong Kong,
   and examine how wine auctions can help to
    develop the luxury status for fine wine merchants
    like Millesima.
   Wine auction is a channel to link up consumers & the
    rare fine wines. Without demand, wine auction can
    never succeed.
   It is not surprised that high auction prices are
    reached in wine auction in Asia- this can be seen as a
    phenomenon that reflects the high demand on fine &
    rare wines in Asia market, just like consumers chase
    behind the luxury brand name products.
   Instead of just focusing on short term wine trading,
    wine merchants have to oversee what’s behind of this
    phenomenon,
   build up the brand loyalty along with the wine auction
    events, and decided their strategy in advanced.
Millesima Hong Kong
Business Plan 2010-2012

„Hong Kong- the Fine Wine Capital in Asia‟

HK Business Proposal, market research
& HK Vinexpo 2010 Feedback

                       By Shelley LAM- Business Development Manager- HK, Millesima
                                                                       June 2010




           © Shelley Chi Wah LAM. All Rights Reserved. For internal use only, information strictly confidencial.
Executive Summary

   To share the understanding of the HK wine market, and the potential of
    developing HK market, which leads to expansion to Asia ultimately (China,
    Singapore, Malaysia specially)

   Analysis on market situation, competitors, identifies the gap and provides
    recommendations for Millesima on market positioning & luxury branding
    aspect

   Investigation on other business options such as cellar management, fine
    wine retail stores, wine auction, etc

   Development Implication- what will be the essential elements for Millesima
    to grow, and to be successful in Asia




                        © Shelley Chi Wah LAM. All Rights Reserved. For internal use only, information strictly confidencial.
Outline
        Market Situation: HK & China
    1.      Wine growth in HK & Asia
    2.      Why Luxury Goods are important to Chinese Culture?
    3.      Fine Wine: Really hard to access in China
        Consumer Behaviour
    1.      Something Big really matter
    2.      History is important
        Cellar Management
    1.      Cellar Business in HK
    2.      HKQAA & Qualified Cellars
    3.      Strategic Partnership with Cellars
        Competitor Environment
    1.      Who are the competitors in HK
    2.      What are they doing
    3.      Positioning: Gap in between
    4.      Wine Store: is it necessary?
    5.      Wine Auction- what you have to know about the market
        Development Implication
    1.      A role of Market Development for Asia
    2.      Bridging culture & language in between
    3.      Communication aspect


                       © Shelley Chi Wah LAM. All Rights Reserved. For internal use only, information strictly confidencial.
Market Situation- HK & China
   Trend & Demand for Asia 2013:
      Asia is only 4% world wine consumption , it's worth US$7 billion in 2009
      expected to be US$9 billion by 2013. (IWSR/Vinexpo study)
      Opportunity of luxury wines & Asian market emerges


   Logistics to China: Agreement signed between HK & CN (Shenzhen)
      to facilitate the wine logistics, customs & taxation issues
      wines in HK are now easier to be delivered to CN consumers.


   Re-export or Local Consumption?
    Hong Kong re-exported 19% by value of its wine imports and retained 81% for
    local consumption (Refer to Appendix A)

    Implication: Who is storing the wine? By what way?

   Flexitank: Imported inferior wine from Argentina & Chile to China, repackage into
    bottles and stick with Grands Crus labels.
        High demand for Grands Crus fine wines, however, no accessibility




                         © Shelley Chi Wah LAM. All Rights Reserved. For internal use only, information strictly confidencial.
Hong Kong
                           - The Growing Market for Wine Industry
                           Hong Kong Wine Imports (Value) in $US Million                        From World Trade Atlas data
              600                                                                                2010, since Hong Kong
              500                                                                                abolishes wine taxes in Feb
                                                                                                 2008, between 2008-2009:
$US Million




              400
                                                                              World
              300                                                            Gross
                                                                             Imports
              200
                                                                              France
                                                                                                    World Gross Import
              100                                                            Gross
                                                                             Imports
                                                                                                     increased 44% in HK
               0
                    2005         2006       2007          2008      2009                            French Wine Gross Import
                                            Year                                                     increased 55%
                                                                                                    75% of the Imported
                      French Wine Re-Export vs. Retained Imports                                     French Wine are Retained
Value (in US$                                                                                        Import- Keep in HK, not for
   Million) 300
                      250
                                                                                                     resell
                      200                                                                           Local consumption is very
                      150                                                                            significant
                      100

                       50

                           0                                                 Retained               (Appendix A for details)
                               2005     2006       2007      2008    2009   Imports

                                                   Year                     Re-exports
Tourism & Hong Kong
    60% Tourists from CN: Mainland China continued to be the largest visitor
     source with 17.96 million arrivals (+6.5%), accounting for 60.7% of HK total
     arrivals. Of these, 8.29 million (46.2%) were same-day visitors, up by 10.8%
     year-on-year. (2009 statistics, Tourism Board HK)

    Russia & India: Yet, emerging markets such as Russia (+15.7%), India (+4.6%)
     and the Middle East (+2.0%) performed well. In particular, visitor arrivals from
     Russia surged by 54.2% after the implementation of visa-free entry on July 1,
     2009.




(source: China Daily- Apr 2010 http://www.chinadaily.com.cn/hkedition/2010-04/28/content_9782316.htm)



                             Opportunity for Millesima:
    By opening a Fine Wine Store in HK, Millesima is not only able to reach the HK
              market, but also get Millesima name to China, Russia & India.


                               © Shelley Chi Wah LAM. All Rights Reserved. For internal use only, information strictly confidencial.
Characteristic of Chinese Market

   Highly relationship based: need time & effort to build the long term relationship
   Something big really matter: when Chinese choose the products, usually rely on
    the big brand names, size of the corporation
   Wine industry- highly rely on REPUTATION and REFERRAL
   Media coverage: HK is a very small city, and luxury brands highly rely on the
    media & celebrities.
   VIP & membership scheme: like private clubs, being the member shows the
    privilege & prestiage status
   Investment mindset built-in when young

Opportunity for Fine Wine Companies:
  En Primeur wines could be one of the strong aspect of Millesima, in mature market
   like Europe
  However in HK  bringing the Millesima name out is the first thing to do


                  No doubt, Millesima Store must build in HK
              Who first present in the market, who are the experts…




                       © Shelley Chi Wah LAM. All Rights Reserved. For internal use only, information strictly confidencial.
The Hidden Story:
- Chinese & Luxury Gift Culture
   Why Lafite is being sold to China, almost for all the quantity in
    the market?
   Why Chinese buy1st Growth even they have ever tasted them?
   Why Chinese are willing to spend enormous amount on luxury
    goods?

Chinese Luxury Gift Culture
 Chinese is a highly relationship based nation.

 Luxury gifts are very important for all sort of relationship,
   especially Love, friendship and most important- Business
   Relationship (B2B, government, school! Etc.)
 All the gift must be top luxury- to reflect the status & show
   respect to the business partners
 To access these customers, first thing is- TO BE THERE, and
   TO BE KNOWN.
Consumer Behaviour- HK Market
2 Types of wine customers in HK:
     1. Wine Consoisseurs : substantial wine knowledge, look for specific Grands
        Crus, Specific vintage
     2. Customers who want / start to know about wines, willing to pay, but very
        conscious on the value they pay for

Situation: How many of them in HK?
   Type 1. (< 5%) very rare in HK market, Millesima cannot only rely on them to get
    the justified Return on investment

   Type 2. Emerging, age from 25+ (high disposible income, young professionals,
    age up to 55+) Highly rely on referral, reputation, media, however, they are:

        Price Oriented: Understand for wine lovers, some vintages are priceless (no
         accessible at all!). However, over the market, Type 2 consumers dominate
         the market.

        They are the shoppers- they are willing to spend, but spend smart!

        Price comparison is very common- Chinese are good at numbers…
          time spend on price search all the time

In long run, the successful players are only those who SHOW THEIR PRESENCE
              in the market, take time to build the loyalty & build up trust

                       © Shelley Chi Wah LAM. All Rights Reserved. For internal use only, information strictly confidencial.
Cellar Business in HK


“A lot of the wines flowing into Hong Kong are not for consumption.
And strange as that may sound, that is a good thing.
They are coming in for wine storage, for wine cellaring,
and that has meant a much greater need for an expansion of the industry.
The wine has to be kept somewhere,
and you have to then support that industry…”

                Gregory De’eb, General Manager of Crown Wine Cellars,
                                 Hong Kong’s first wine storage facility.
Cellar Management
      HK Climate is not suitable for wine storage- too hot in summer (up to 33 degree) and
       high humidity
      End 2009, HKQAA set up Wine Storage Management Systems Certification
       Scheme – to ensure wine storage in good condition
      Fine wines cellars must get this certificate to qualified for insurance

                                                                                                       Commercial
HKQAA Wine Storage Certificate (9 cellars in HK)                                Fine Wine                Wine
Crown Wine Cellars Ltd,                                                               X
Watson’s Wine Cellar,                                                                 X
DHL Global Forwarding (Hong Kong) Limited,                                                                    X
China Merchants Godown Wharf & Transportation Co. Ltd,                                                        X
ATL Logistics Centre Hong Kong Ltd,                                                                           X
Pacific Wine Chambers,                                                                X
Supply Chain Solutions (Asia) Ltd,                                                    X                       X
Jebsen Logistics Ltd                                                                  X                       X
Winner Godown Ltd (Wine Station)                                                      X                       X


                             © Shelley Chi Wah LAM. All Rights Reserved. For internal use only, information strictly confidencial.

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MBA Thesis Presentation: Wine Auction and Brand Equity

  • 1. Business name: Millesima Work placement tutor: Gerard Spatafora Dissertation tutor: Paul Dawson
  • 2. Section 1. Methodology  Section 2. Fine Wines as Luxury Products  Section 3. Wine Auction – An Specialized Distribution Channel on Wine Selling  Section 4: Chinese market- the emerging interest in Auctions  Section 5. Brand equity: Why it is important for fine wine merchants & Chateaux?  Section 6: Wine Auction in Hong Kong - a Luxury Branding Tool for Fine Wine Merchants?  Section 7: Understanding The Risk on Wine Auctioning  Conclusion
  • 3. Explaining the Phenomenon of Wine Auctions in Asia by Luxury Brand Concept: Identify the Potential and Risk on Brand Equity of Fine Wine Merchants  Keywords: fine wines, Bordeaux top growth, wine auctions, Asian market, luxury brand, wine merchants, French wines, German Wine Auction
  • 4. both primary and secondary research.  primary research: interviews with wine expertise and wine merchants in London.  Germany’s long history on wine auctions: field study in Rheingau and Rheinhessen  interview with the Germany wine makers, vineyard owners and Wine Auctioneers VDP personnel, who are actively participants in each year’s auction
  • 5. Mr. Richard Sutton, London Fine Wine Merchants- Armit  Mr. Richard Brierly, London Wine Merchant Vanquish, the Ex- Wine  Auction expert  Mr. Richard Bampfield MW, professional wine expertise specializes in wine appreciation and commercial consultancy on wine trade  Mr. Phillip Wittmann, Weingut Wittmann, Westhofen  Mr. Bengel, the wine maker of Staatsweingüter Kloster Eberbach in bei Kloster Eberbach  Export Sales Manager, Jochen Becker-Köhn of Weingut Robert Weil, Rheingau  Mr and Mrs. Diel, Schlossgut Diel, Rümmelsheim  Hilke Nagel, Press and Communication from VDP Germany
  • 6. Limited production  Scarcity  Complexity  Heritage Wine Investment  The prestige image  Return on investment- low co-relation to other investment tools  Tangible Asset  Portfolio diversification  Pleasure experience
  • 7. Case Study: German Wine Auctioneer VDP. Die Prädikatsweinguter  Founded in 1897  Demand of German wines was high, some dishonest merchant houses start to blend their wines by adding sweetening products  To address this problem and to provide the quality producers, leading growers in the major German wine regions are grouped together and committed themselves to some industry
  • 8. Produce only Naturrein wines, which are produced without chaptalization  In general, only special casks of the finest wines are brought to the auction.  Most of these wines are not sold via traditional sales channels.  Bottle the wines at the Estate with an original estate cork to provide the traceability of the product.  Unlike other wine auction in the commercial market, it is not VDP’s main concern to achieve the highest prices in the auction.
  • 9. "The essence of any luxury brand lies in the historical values it embodies. These values need to be continuously nurtured in order to retain their aspirational appeal across all cultural boundaries."  – Initiative of Twenty-first Century Deluxe Report 2009
  • 10. The favorite brands of the business people surveyed have been announced.  There is trend that Chinese luxury buyers has shifted from mindlessly chasing fashion to making far more informed choices - and even beginning to set international trends.  In the long-run, the move to a more mature and knowledge- based  consumption pattern in the luxury sector will add to its vitality andsustainability to the luxury markets.
  • 11. Online luxury journal Jing Daily: Chinese bidders nowadays only buying the antiques to resell  The rising inflation at China.  buying artwork/ antiques is actually safer than putting that moment into the stock market or real estate.  According to the record from Sotheby’s and Christie’s, Chinese bidders have raised strong interest in modern and contemporary Chinese and Asian art.  Blue-chip artists, such as like Liu Ye, Zhang Xiaogang and Zeng Fanzhi.
  • 12. New Market China & India: no red wine culture, wine drinking highly based on brand names  That’s why consumers usually look for brand names & wines with good review. Eg. Robert Parker  Branding is important for Wine merchants: as all the wine merchants are selling the wines on behalf of Chateaux
  • 13. Fine wines are with limited quantity, once they are drunk, the vintage can never be produced again  The unique selling mechanism in France, especially in Bordeaux, makes wine merchants very difficult to differentiate themselves from each other.  The trend is changing, before: courtier, negociants and wine merchants to handle the marketing and distribution  Nowadays, Chateaux owners are getting more involvement on brand building, and on marketing as well.
  • 14. As such, the brands of fine wines are attached to the Chateaux and their histories, heritage, and quality.  It is less likely for the fine wine merchants to take over the marketing process.  Buyers can actually buy from any wine merchants if there is no special linkage or preference with the wine merchants.
  • 15. For fine wines, it is the most appropriate to show the specialize image that links with art. As such, no rival in the market can copy the strategy, as the luxury brand image is attached to the creator- the expertise of the finewine merchants.
  • 16. House Brand and Corporate Brand  Auction is always for small group of people. Instead of a big and traditional corporate brand, auction houses can always create a house brand with exclusivity.  This certain can help the fine wine merchants to link with the luxurious status, as they are always treated as special strategic partners if they are cooperated with those famous auction houses.
  • 17. It is a very crucial issue to point out, if fine wine merchants plan to sell the fine and rare wines through auctions, the provenance of the fine wines is absolutely important.  Otherwise, if the wines are not with good provenance nor storing in quality condition, there is no reason to sell wines through wine auctions.  The provenance of the fine wines has to be the core of the whole auction campaign, and to be emphasized on planning the marketing theme, catalogue and mediacommunications.
  • 18. The history of the fine wine merchants, the owner information, the storage facilities, the location, e.g. Bordeaux for Millesima.  Most importantly, fine wine merchants serve the major role to select the fine wines,for drinking, investment, export or to keep. Fine wine merchants’ fine wine selections have to be the core ingredients throughout the whole planning and communication.  By emphasizing the experise on fine wine selection, this is the only way to establish the brand personality and build the personal link with the consumers.
  • 19. Everything branded must add value to the star brand. For fine wine merchants, having the inventory of the top fine wines definitely add value to the brands.  Renowned auction houses can also add value to the overall branding. Therefore, wine auctions can serve as a luxury branding tool, given that the reputable auction housesand, the best selection of fine wines are chosen.
  • 20. Lack of transparency (prices, quantity, quality)  Low liquidity  Storage and insurance  Highly dependent on Auctioneers’ expertise  Currency exchange rate variations  Different Importers  Potential Risk on brand equity
  • 21. During June 2010, a business plan presentation was developed for Millesima to advise on their business development in Hong Kong.  Due to the strong their interest on the selling wines through wine auctions, and the booming of wine auction in Asia, this dissertation further studies the opportunity and risk on selling fine wines through wine auctions in Hong Kong,  and examine how wine auctions can help to develop the luxury status for fine wine merchants like Millesima.
  • 22. Wine auction is a channel to link up consumers & the rare fine wines. Without demand, wine auction can never succeed.  It is not surprised that high auction prices are reached in wine auction in Asia- this can be seen as a phenomenon that reflects the high demand on fine & rare wines in Asia market, just like consumers chase behind the luxury brand name products.  Instead of just focusing on short term wine trading, wine merchants have to oversee what’s behind of this phenomenon,  build up the brand loyalty along with the wine auction events, and decided their strategy in advanced.
  • 23. Millesima Hong Kong Business Plan 2010-2012 „Hong Kong- the Fine Wine Capital in Asia‟ HK Business Proposal, market research & HK Vinexpo 2010 Feedback By Shelley LAM- Business Development Manager- HK, Millesima June 2010 © Shelley Chi Wah LAM. All Rights Reserved. For internal use only, information strictly confidencial.
  • 24. Executive Summary  To share the understanding of the HK wine market, and the potential of developing HK market, which leads to expansion to Asia ultimately (China, Singapore, Malaysia specially)  Analysis on market situation, competitors, identifies the gap and provides recommendations for Millesima on market positioning & luxury branding aspect  Investigation on other business options such as cellar management, fine wine retail stores, wine auction, etc  Development Implication- what will be the essential elements for Millesima to grow, and to be successful in Asia © Shelley Chi Wah LAM. All Rights Reserved. For internal use only, information strictly confidencial.
  • 25. Outline  Market Situation: HK & China 1. Wine growth in HK & Asia 2. Why Luxury Goods are important to Chinese Culture? 3. Fine Wine: Really hard to access in China  Consumer Behaviour 1. Something Big really matter 2. History is important  Cellar Management 1. Cellar Business in HK 2. HKQAA & Qualified Cellars 3. Strategic Partnership with Cellars  Competitor Environment 1. Who are the competitors in HK 2. What are they doing 3. Positioning: Gap in between 4. Wine Store: is it necessary? 5. Wine Auction- what you have to know about the market  Development Implication 1. A role of Market Development for Asia 2. Bridging culture & language in between 3. Communication aspect © Shelley Chi Wah LAM. All Rights Reserved. For internal use only, information strictly confidencial.
  • 26. Market Situation- HK & China  Trend & Demand for Asia 2013:  Asia is only 4% world wine consumption , it's worth US$7 billion in 2009  expected to be US$9 billion by 2013. (IWSR/Vinexpo study)  Opportunity of luxury wines & Asian market emerges  Logistics to China: Agreement signed between HK & CN (Shenzhen)  to facilitate the wine logistics, customs & taxation issues  wines in HK are now easier to be delivered to CN consumers.  Re-export or Local Consumption? Hong Kong re-exported 19% by value of its wine imports and retained 81% for local consumption (Refer to Appendix A) Implication: Who is storing the wine? By what way?  Flexitank: Imported inferior wine from Argentina & Chile to China, repackage into bottles and stick with Grands Crus labels.  High demand for Grands Crus fine wines, however, no accessibility © Shelley Chi Wah LAM. All Rights Reserved. For internal use only, information strictly confidencial.
  • 27. Hong Kong - The Growing Market for Wine Industry Hong Kong Wine Imports (Value) in $US Million  From World Trade Atlas data 600 2010, since Hong Kong 500 abolishes wine taxes in Feb 2008, between 2008-2009: $US Million 400 World 300 Gross Imports 200 France  World Gross Import 100 Gross Imports increased 44% in HK 0 2005 2006 2007 2008 2009  French Wine Gross Import Year increased 55%  75% of the Imported French Wine Re-Export vs. Retained Imports French Wine are Retained Value (in US$ Import- Keep in HK, not for Million) 300 250 resell 200  Local consumption is very 150 significant 100 50 0 Retained (Appendix A for details) 2005 2006 2007 2008 2009 Imports Year Re-exports
  • 28. Tourism & Hong Kong  60% Tourists from CN: Mainland China continued to be the largest visitor source with 17.96 million arrivals (+6.5%), accounting for 60.7% of HK total arrivals. Of these, 8.29 million (46.2%) were same-day visitors, up by 10.8% year-on-year. (2009 statistics, Tourism Board HK)  Russia & India: Yet, emerging markets such as Russia (+15.7%), India (+4.6%) and the Middle East (+2.0%) performed well. In particular, visitor arrivals from Russia surged by 54.2% after the implementation of visa-free entry on July 1, 2009. (source: China Daily- Apr 2010 http://www.chinadaily.com.cn/hkedition/2010-04/28/content_9782316.htm) Opportunity for Millesima: By opening a Fine Wine Store in HK, Millesima is not only able to reach the HK market, but also get Millesima name to China, Russia & India. © Shelley Chi Wah LAM. All Rights Reserved. For internal use only, information strictly confidencial.
  • 29. Characteristic of Chinese Market  Highly relationship based: need time & effort to build the long term relationship  Something big really matter: when Chinese choose the products, usually rely on the big brand names, size of the corporation  Wine industry- highly rely on REPUTATION and REFERRAL  Media coverage: HK is a very small city, and luxury brands highly rely on the media & celebrities.  VIP & membership scheme: like private clubs, being the member shows the privilege & prestiage status  Investment mindset built-in when young Opportunity for Fine Wine Companies:  En Primeur wines could be one of the strong aspect of Millesima, in mature market like Europe  However in HK  bringing the Millesima name out is the first thing to do No doubt, Millesima Store must build in HK Who first present in the market, who are the experts… © Shelley Chi Wah LAM. All Rights Reserved. For internal use only, information strictly confidencial.
  • 30. The Hidden Story: - Chinese & Luxury Gift Culture  Why Lafite is being sold to China, almost for all the quantity in the market?  Why Chinese buy1st Growth even they have ever tasted them?  Why Chinese are willing to spend enormous amount on luxury goods? Chinese Luxury Gift Culture  Chinese is a highly relationship based nation.  Luxury gifts are very important for all sort of relationship, especially Love, friendship and most important- Business Relationship (B2B, government, school! Etc.)  All the gift must be top luxury- to reflect the status & show respect to the business partners  To access these customers, first thing is- TO BE THERE, and TO BE KNOWN.
  • 31. Consumer Behaviour- HK Market 2 Types of wine customers in HK: 1. Wine Consoisseurs : substantial wine knowledge, look for specific Grands Crus, Specific vintage 2. Customers who want / start to know about wines, willing to pay, but very conscious on the value they pay for Situation: How many of them in HK?  Type 1. (< 5%) very rare in HK market, Millesima cannot only rely on them to get the justified Return on investment  Type 2. Emerging, age from 25+ (high disposible income, young professionals, age up to 55+) Highly rely on referral, reputation, media, however, they are:  Price Oriented: Understand for wine lovers, some vintages are priceless (no accessible at all!). However, over the market, Type 2 consumers dominate the market.  They are the shoppers- they are willing to spend, but spend smart!  Price comparison is very common- Chinese are good at numbers…  time spend on price search all the time In long run, the successful players are only those who SHOW THEIR PRESENCE in the market, take time to build the loyalty & build up trust © Shelley Chi Wah LAM. All Rights Reserved. For internal use only, information strictly confidencial.
  • 32. Cellar Business in HK “A lot of the wines flowing into Hong Kong are not for consumption. And strange as that may sound, that is a good thing. They are coming in for wine storage, for wine cellaring, and that has meant a much greater need for an expansion of the industry. The wine has to be kept somewhere, and you have to then support that industry…” Gregory De’eb, General Manager of Crown Wine Cellars, Hong Kong’s first wine storage facility.
  • 33. Cellar Management  HK Climate is not suitable for wine storage- too hot in summer (up to 33 degree) and high humidity  End 2009, HKQAA set up Wine Storage Management Systems Certification Scheme – to ensure wine storage in good condition  Fine wines cellars must get this certificate to qualified for insurance Commercial HKQAA Wine Storage Certificate (9 cellars in HK) Fine Wine Wine Crown Wine Cellars Ltd, X Watson’s Wine Cellar, X DHL Global Forwarding (Hong Kong) Limited, X China Merchants Godown Wharf & Transportation Co. Ltd, X ATL Logistics Centre Hong Kong Ltd, X Pacific Wine Chambers, X Supply Chain Solutions (Asia) Ltd, X X Jebsen Logistics Ltd X X Winner Godown Ltd (Wine Station) X X © Shelley Chi Wah LAM. All Rights Reserved. For internal use only, information strictly confidencial.