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CMO Leadership Summit
Tim West | Senior Marketing Operations Manager | Box
Sam Melnick | VP Marketing | Allocadia
3 Ways Marketing
Operations Leads
Organizational Growth
Join the conversation on LinkedIn & Twitter
#MOpsWebinar
Allocadia @allocadia
Workfront @workfront
Speakers
Sam Melnick
VP, Marketing
Allocadia
Brandon Jensen
Director, Marketing Operations
Workfront
Agenda
Three focus areas today:
1. Connect marketing strategy and investments to business
outcomes
2. Increase efficiency with automated processes and optimizing
resources
3. Create a system of record for marketing that provides actionable
insights
3 Ways Marketing Operations Leads Organizational Growth
3 Ways Marketing Operations Leads Organizational Growth
Improve my marketer's
experience so they can
drive more value for the
business
MOpsCMO
Create a technology
ecosystem that is
connected and
automated
Marketer
Understand where to
spend my budget in order
to drive the greatest
impact
How Allocadia Can Help You
Modern work management for the
enterprise
9
As companies race to
DIGITIZE…
THE DIGITAL WORK CRISIS
MARKETING
FINANCE
BRAND
CREATIVE
SUPPLY CHAIN
CUSTOMER EXPERIENCE
HR
PROJECTS
RESEARCH
DEVELOPMENT
LAUNCH
10
…digitization creates infinite possibilities bringing new pressures
that today’s organizations are not equipped to handle.
100x faster
Infinite work streams
THE DIGITAL WORK CRISIS
Global complexity
Networked and social
Millions of variations
Exponential work product
11
Why next generation leaders love Workfront
THE WORKFRONT ADVANTAGE
One place
for orchestrating
work
No boundaries
to getting
work done
See everything
across the
organization
Career
changing
results
Platform, DNA of Work Flexible, Simple, Integrated Visibility, Alignment Business outcomes
The Workfront Experience
People, Knowledge, Community
Allocadia allows marketers to plan strategically, invest with purpose, measure and optimize impact on the
business. It connects project data from Workfront to investment and results data, to drive ROI measurements.
Asset Management
MARKETING CONTENT
MANAGEMENT
Asset Management
Marketing Content Management
Digital content, workflow,
approvals, and version control
Work Management
MARKETING PROJECTS
Resource Investment Planning &
Actuals
Plans & Financial
Management
MARKETING STRATEGY & PLANNING
Strategic Plans, Activity & Result Plans, and
investment management
Marketing
Measurement
MARKETING ANALYTICS
Spend, result, ROI, and campaign
measurement and visualization.
CRM
Enterprise Planning
CORPORATE GOALS/PLANS
Finance &
Accounting
ACTUAL COMPANY EXPENSES
Campaign
Management
MARKETING EXECUTION
Events, Advertising, Email, ABM.
All customer facing activities
1. Connect marketing strategy
and investments to business
outcomes
The Challenge: Connecting marketing strategy
and investments to business outcomes
60 percent of Fortune 1000 CMOs claim they
cannot quantify the impact of marketing
Solution
Plans
• Allocate marketing budget strategically
• Ensure alignment across marketing teams
• Plan smart, measure precisely
Investments
• Get visibility into marketings’ actual investments
• Stay on budget and make smarter, faster decisions
• Get an accurate “I” for ROI calculations
Results
• Make ROI possible
• Optimize marketing performance
• Get confidence on where to invest the next dollar
Plantronics’ Pain Points
Marketing team seen as cost center
Inconsistent & incompatible spreadsheets
Backwards-facing financial modeling
Manual & redundant workflows
Plantronics’ Operational North Star
GLOBAL
REGIONAL
✓ Better alignment to company North Star
✓ Forward facing investment models
✓ Automated workflows to eliminate redundancies
✓ Connected data sets for accurate, timely, and actionable insights
Value from Allocadia & Workfront
6
2. Increase efficiency with
automated processes and
optimizing resources
1
The Challenge: Increasing efficiency with
automated processes and optimizing resources
Marketing organizations use an average of 90
different cloud services to run their teams
Solution
• Creates an automated stream of work that reduces human error
• Enables team members to work on strategic problems rather than
manual data entry
• Integrated platforms enable teams to get a better understanding of
how their programs are driving impact
Commvault’s Pain Points
No control over marketing budgets
Couldn’t match marketing campaigns to spend
Planning budgets was time consuming
Duplicating manual tasks across platforms
No clear path to ROI
Marketing team was static and reactive
Project requested
(Allocadia ID passed)
Program Created
in Marketo
Project is updated in Workfront (Program Name & ID)
Campaign is updated in Workfront
(Campaign Request form data + Allocadia ID)
Campaign is created in SFDC
(Integration with Marketo)
SFDC and Marketo campaign data synched back to Allocadia via Allocadia ID as identifier
Commvault’s Integrated Solution
1
5
6
3
2 4
Results Data (Marketo + SFDC) & Investment data (Allocadia + Workfront)
is reviewed using BI tool by the Marketing Intelligence Team
7
✓ Less emails = less confusion
✓ Visibility into dollars and projects
✓ Clear path to ROI insights
✓ Marketing team is agile and proactive
✓ No more duplicating manual tasks = time saved for all marketers
✓ Better marketer’s experience leads to better customer experience
Value from Allocadia & Workfront
3. Create a system of record for
marketing that provides actionable
insights
The Challenge: Creating a system of record
for marketing that provides actionable insight
Half of B2B marketers are unable to measure
results and align teams around common goals
Plan. Plan. Plan.
Pain Points
Various methods for capturing budget
No central data entry point
Planning and Execution separated
Plan vs Actual for both Budget and ROI unattainable
Workfront & Allocadia
Budget allocated,
project established in
Allocadia per channel
Campaign and
project work
managed and
directed in Workfront
Both content and
programs created
Content record
created & campaign
created and synced
Operational
System of
Record
New class of
Modern Work
Management
Built for people.
Familiar and intuitive,
easily connect your
business.
Keep using what you have.
Easy to implement and get going,
start small, and shape the
change.
Move at a new pace.
Bring together DNA of work:
collaboration, content and tasks.
Measure anything.
Deep record of every project,
analytic-driven insights and
reporting.
See everything.
Transparency of progress,
resources, outcomes, and
priorities.
Safe and secure.
Built-in security and compliance,
audit with confidence.
One place for work.
Records all work activity across
content and conversations.
OSR HCMITERPCRM
MEASURE AND OPTIMIZE
COLLABORATE
Work
execution
Review and
approve
DeliverStrategy and
intake
Budget and plan
3 Ways Marketing Operations Leads Organizational Growth
3 Ways to Lead Organizational Growth
1. Connecting marketing strategy and investments to business
outcomes ensures marketing is driving quantifiable impact the c-
suite will understand.
2. Increasing efficiency with automated processes and optimizing
resources means that marketers are able to focus their finite
time on projects with strategic value.
3. Creating a system of record for marketing provides actionable
insights for marketers by connecting all of their data and
platforms.
Want to Learn More?
http://bit.ly/ROIvAttributionhttp://bit.ly/3MarketingSilos

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3 Ways Marketing Operations Leads Organizational Growth

  • 1. CMO Leadership Summit Tim West | Senior Marketing Operations Manager | Box Sam Melnick | VP Marketing | Allocadia 3 Ways Marketing Operations Leads Organizational Growth
  • 2. Join the conversation on LinkedIn & Twitter #MOpsWebinar Allocadia @allocadia Workfront @workfront
  • 3. Speakers Sam Melnick VP, Marketing Allocadia Brandon Jensen Director, Marketing Operations Workfront
  • 4. Agenda Three focus areas today: 1. Connect marketing strategy and investments to business outcomes 2. Increase efficiency with automated processes and optimizing resources 3. Create a system of record for marketing that provides actionable insights
  • 7. Improve my marketer's experience so they can drive more value for the business MOpsCMO Create a technology ecosystem that is connected and automated Marketer Understand where to spend my budget in order to drive the greatest impact How Allocadia Can Help You
  • 8. Modern work management for the enterprise
  • 9. 9 As companies race to DIGITIZE… THE DIGITAL WORK CRISIS MARKETING FINANCE BRAND CREATIVE SUPPLY CHAIN CUSTOMER EXPERIENCE HR PROJECTS RESEARCH DEVELOPMENT LAUNCH
  • 10. 10 …digitization creates infinite possibilities bringing new pressures that today’s organizations are not equipped to handle. 100x faster Infinite work streams THE DIGITAL WORK CRISIS Global complexity Networked and social Millions of variations Exponential work product
  • 11. 11 Why next generation leaders love Workfront THE WORKFRONT ADVANTAGE One place for orchestrating work No boundaries to getting work done See everything across the organization Career changing results Platform, DNA of Work Flexible, Simple, Integrated Visibility, Alignment Business outcomes The Workfront Experience People, Knowledge, Community
  • 12. Allocadia allows marketers to plan strategically, invest with purpose, measure and optimize impact on the business. It connects project data from Workfront to investment and results data, to drive ROI measurements. Asset Management MARKETING CONTENT MANAGEMENT Asset Management Marketing Content Management Digital content, workflow, approvals, and version control Work Management MARKETING PROJECTS Resource Investment Planning & Actuals Plans & Financial Management MARKETING STRATEGY & PLANNING Strategic Plans, Activity & Result Plans, and investment management Marketing Measurement MARKETING ANALYTICS Spend, result, ROI, and campaign measurement and visualization. CRM Enterprise Planning CORPORATE GOALS/PLANS Finance & Accounting ACTUAL COMPANY EXPENSES Campaign Management MARKETING EXECUTION Events, Advertising, Email, ABM. All customer facing activities
  • 13. 1. Connect marketing strategy and investments to business outcomes
  • 14. The Challenge: Connecting marketing strategy and investments to business outcomes 60 percent of Fortune 1000 CMOs claim they cannot quantify the impact of marketing
  • 15. Solution Plans • Allocate marketing budget strategically • Ensure alignment across marketing teams • Plan smart, measure precisely Investments • Get visibility into marketings’ actual investments • Stay on budget and make smarter, faster decisions • Get an accurate “I” for ROI calculations Results • Make ROI possible • Optimize marketing performance • Get confidence on where to invest the next dollar
  • 16. Plantronics’ Pain Points Marketing team seen as cost center Inconsistent & incompatible spreadsheets Backwards-facing financial modeling Manual & redundant workflows
  • 17. Plantronics’ Operational North Star GLOBAL REGIONAL
  • 18. ✓ Better alignment to company North Star ✓ Forward facing investment models ✓ Automated workflows to eliminate redundancies ✓ Connected data sets for accurate, timely, and actionable insights Value from Allocadia & Workfront
  • 19. 6 2. Increase efficiency with automated processes and optimizing resources
  • 20. 1 The Challenge: Increasing efficiency with automated processes and optimizing resources Marketing organizations use an average of 90 different cloud services to run their teams
  • 21. Solution • Creates an automated stream of work that reduces human error • Enables team members to work on strategic problems rather than manual data entry • Integrated platforms enable teams to get a better understanding of how their programs are driving impact
  • 22. Commvault’s Pain Points No control over marketing budgets Couldn’t match marketing campaigns to spend Planning budgets was time consuming Duplicating manual tasks across platforms No clear path to ROI Marketing team was static and reactive
  • 23. Project requested (Allocadia ID passed) Program Created in Marketo Project is updated in Workfront (Program Name & ID) Campaign is updated in Workfront (Campaign Request form data + Allocadia ID) Campaign is created in SFDC (Integration with Marketo) SFDC and Marketo campaign data synched back to Allocadia via Allocadia ID as identifier Commvault’s Integrated Solution 1 5 6 3 2 4 Results Data (Marketo + SFDC) & Investment data (Allocadia + Workfront) is reviewed using BI tool by the Marketing Intelligence Team 7
  • 24. ✓ Less emails = less confusion ✓ Visibility into dollars and projects ✓ Clear path to ROI insights ✓ Marketing team is agile and proactive ✓ No more duplicating manual tasks = time saved for all marketers ✓ Better marketer’s experience leads to better customer experience Value from Allocadia & Workfront
  • 25. 3. Create a system of record for marketing that provides actionable insights
  • 26. The Challenge: Creating a system of record for marketing that provides actionable insight Half of B2B marketers are unable to measure results and align teams around common goals
  • 28. Pain Points Various methods for capturing budget No central data entry point Planning and Execution separated Plan vs Actual for both Budget and ROI unattainable
  • 29. Workfront & Allocadia Budget allocated, project established in Allocadia per channel Campaign and project work managed and directed in Workfront Both content and programs created Content record created & campaign created and synced
  • 30. Operational System of Record New class of Modern Work Management Built for people. Familiar and intuitive, easily connect your business. Keep using what you have. Easy to implement and get going, start small, and shape the change. Move at a new pace. Bring together DNA of work: collaboration, content and tasks. Measure anything. Deep record of every project, analytic-driven insights and reporting. See everything. Transparency of progress, resources, outcomes, and priorities. Safe and secure. Built-in security and compliance, audit with confidence. One place for work. Records all work activity across content and conversations.
  • 31. OSR HCMITERPCRM MEASURE AND OPTIMIZE COLLABORATE Work execution Review and approve DeliverStrategy and intake Budget and plan
  • 33. 3 Ways to Lead Organizational Growth 1. Connecting marketing strategy and investments to business outcomes ensures marketing is driving quantifiable impact the c- suite will understand. 2. Increasing efficiency with automated processes and optimizing resources means that marketers are able to focus their finite time on projects with strategic value. 3. Creating a system of record for marketing provides actionable insights for marketers by connecting all of their data and platforms.
  • 34. Want to Learn More? http://bit.ly/ROIvAttributionhttp://bit.ly/3MarketingSilos