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THE Q4
FACEBOOK ADVERTISING
SUMMIT
Q4 Summit Details
Day 1 | GOOGLE + FACEBOOK: BRIDGING THE DIGITAL
ADVERTISING GAP TO MAXIMIZE CROSS CHANNEL AD SPEND
Day 2 | FACEBOOK ADS IN Q4: MAXIMISING RESULTS IN THE
BUSIEST TIME OF THE YEAR
Day 3 | PROFITS! HOW TO EARN MORE PROFIT THROUGH
FACEBOOK AUDIENCE BEHAVIOR TARGETING
Today’s Logistics
Session Recording + Slides Will Be Sent Out
Join in the Poll Questions!
Submit Questions to Our Panelists
Overview
Founded in 2007
Recognized as a Google Premier Partner
400+ Active Retail Clients
Top 50 fastest growing company in San Diego
DELIVERING LASTING RESULTS FOR OUR CLIENTS
Solutions
Retail-focused PPC & Shopping
Amazon Sales Acceleration
Facebook Performance Marketing
About CPC Strategy
Today’s Speakers
Sarah Rogers
Manager, Performance Social
Casey Edwards
Social Marketing Manager
Day 1
GOOGLE + FACEBOOK:
BRIDGING THE DIGITAL ADVERTISING GAP TO
MAXIMIZE CROSS CHANNEL AD SPEND
Today’s Agenda
❏ The State of Facebook Performance Marketing
❏ Defining the Customer & Their Journey
❏ Let’s Go on a Journey
❏ How Facebook & Google Compliment Each Other
❏ Live Q&A Forum
Copyright 2017 - Q4 Facebook Advertising Summit
The State of Facebook Performance
Marketing
The State Of Facebook Performance Marketing
Copyright 2017 - Q4 Facebook Advertising Summit
Source: https://www.facebook.com/business
❏ 2+ billion active monthly users
❏ 66% monthly users return every day → up
from 55% when Facebook hit 1 billion users
❏ Average daily time spent on Facebook
properties: 50 minutes
❏ Total time spent during a normal lifetime:
2 years, 3 months
Major 2017 Platform Updates
Copyright 2017 - Q4 Facebook Advertising Summit
Expanded Retail-Focused Ad Types
● Collection ads
● Messenger ads
● Instagram Stories
● Expanded placements for In-
Stream, Instant Articles, and
Audience Network
Photo Credit: https://www.facebook.com/business
Major 2017 Platform Updates
Copyright 2017 - Q4 Facebook Advertising Summit
Dynamic Ad Game Changers
● Dynamic Ad pricing overlays
● Broad dynamic ad targeting for new customer acquisition
● Optimizing towards conversions rather than link clicks
Photo Credit: www.adweek.com/digital/facebook-just-bolstered-its-retail-focused-dynamic-ads- with-video-and-merchandising-overlays/
Major 2017 Platform Updates
Copyright 2017 - Q4 Facebook Advertising Summit
Refined Facebook Analytics
Tab
● Gives advertisers a better
understanding of
audiences, event drop-off,
and funnels
Summary of Updates
Copyright 2017 - Q4 Facebook Advertising Summit
Facebook wants your money and is putting significant emphasis on creating the tools and
analytics to be competitive in the advertising market.
=
Photo Credit: http://eroi.com/ideas/definitive-guide-to-tracking-video-with-google-analytics-part-1-youtube/
Defining the Customer &
Their Journey
The Basics - Who Are Your Customers?
Copyright 2017 - Q4 Facebook Advertising Summit
● Who are you targeting? → Build Out Your Buyer Persona
● Use Google Analytics, Facebook Analytics & Audience Insights
to find:
○ Gender
○ Avg. Age
○ Converting Device
○ In-segment Audience
○ Top Categories or Pages they like
Google
Goal Shopping Search Display Ads
Customer
Acquisition
Brand vs. Non-
Brand or
Top vs. Bottom
Brand vs. Non-
Brand or
Top vs. Bottom
Display KWs
Placements,
Etc.
Customer
Retention
RLSA RLSA Remarketing
Audit Your Funnel
Copyright 2017 - Q4 Facebook Advertising Summit
How are people
interacting with you? Facebook
Goal Campaigns
Customer
Acquisition
Lookalikes Interest
Customer
Retention
Product Ads Remarketing
Facebook Advertising Funnel - Awareness
Copyright 2017 - Q4 Facebook Advertising Summit
● Campaign Types
○ Video Views
○ Brand Awareness
○ Reach & Frequency
● Targeting
○ Interest and behavioral
○ Lookalike
● Goals
○ Unique reach
○ Low CPM
Photo Credit: https://www.facebook.com/business
Facebook Advertising Funnel - Consideration
Copyright 2017 - Q4 Facebook Advertising Summit
● Campaign Types
○ Traffic
○ Lead Generation
● Targeting
○ Interest and behavioral
○ Lookalike
● Goals
○ Traffic / CPCs
○ CTR
○ Cost per lead
Photo Credit: https://www.facebook.com/business
Facebook Advertising Funnel - Conversion
Copyright 2017 - Q4 Facebook Advertising Summit
● Campaign Types
○ Conversions
○ Dynamic Ads
○ Store Visits
● Targeting
○ Customer data
○ Web traffic
● Goals
○ Revenue / ROAS
○ CTR
○ In-store traffic
Photo Credit: https://www.facebook.com/business
Facebook Advertising Funnel - Lifetime Value
Copyright 2017 - Q4 Facebook Advertising Summit
● Campaign Types
○ Dynamic Ads: Upsell and cross-sell
● Targeting
○ Web traffic
○ Past purchasers
● Goals
○ Revenue / ROAS
○ Re-purchasing
User purchased a comforter → Retarget with
sheets and decorative pillows
User purchased 30 day protein powder pack
→ Retarget with repurchase message
Cart abandoners total cart value is below
average threshold → Retarget with best sellers
Photo Credit: https://www.facebook.com/business
Copyright 2017 - Q4 Facebook Advertising Summit
Campaigns & Features to Drive People Campaigns & Features to Drive People
Photo Credit: https://www.facebook.com/business
Let’s Go on a Journey
Title Text Goes Here
Copyright 2017 - Q4 Facebook Advertising Summit
The Hopsy Journey
The Hopsy Journey
Copyright 2017 - Q4 Facebook Advertising Summit
Direct Mailer
(Yes, this is still a way to
reach new customers)
The Hopsy Journey
Copyright 2017 - Q4 Facebook Advertising Summit
Facebook Newsfeed Ad
The Hopsy Journey
Copyright 2017 - Q4 Facebook Advertising Summit
Google Brand Search
Title Text Goes Here
Copyright 2017 - Q4 Facebook Advertising Summit
The Hopsy Journey
The Sticky Gel Pad
Journey
The Sticky Gel Pad Journey
Copyright 2017 - Q4 Facebook Advertising Summit
Facebook Mobile Video Ad
The Sticky Gel Pad Journey
Copyright 2017 - Q4 Facebook Advertising Summit
Desktop Google Search
The Sticky Gel Pad Journey
Copyright 2017 - Q4 Facebook Advertising Summit
Desktop Remarketing Ad
Wrapping it Up - Attribution
Copyright 2017 - Q4 Facebook Advertising Summit
Multiple touch points
● There can be a number of different touch points between a introduction and
conversion.
○ Depending on the industry there can be an avg. 4-7 touch points or more.
Cross-device searching
● Out of the *$72 Billion dollars spent on Digital Advertising in 2016. Roughly 50% was
spent on mobile advertising.
How Facebook & Google Compliment
Each Other
Facebook Spend Vs. Google Brand Impressions
Copyright 2017 - Q4 Facebook Advertising Summit
Specific Q4 Tactics to Marry Search and Social Efforts
Copyright 2017 - Q4 Facebook Advertising Summit
1) Advertise same message / sale on Facebook and Google for a unified story.
1) Ensure keyword and bid coverage on Google based on potential queries from people who
interacted with a Facebook campaign (best sellers, sales, etc.).
1) Utilize high-volume AdWords keywords to inform Facebook campaigns and creative.
1) Leverage Facebook Audience Insights & Analytics on Facebook to inform your paid search
strategies.
1) Retarget non-purchasers from search campaigns with Facebook dynamic ads based on their
viewing or add to cart patterns.
1) Cross-sell past search purchasers with relevant items through Facebook dynamic ad’s product sets.
Questions?
Sarah Rogers
Manager, Performance Social
Casey Edwards
Social Marketing Manager

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Q4 Facebook Advertising Summit

  • 2. Q4 Summit Details Day 1 | GOOGLE + FACEBOOK: BRIDGING THE DIGITAL ADVERTISING GAP TO MAXIMIZE CROSS CHANNEL AD SPEND Day 2 | FACEBOOK ADS IN Q4: MAXIMISING RESULTS IN THE BUSIEST TIME OF THE YEAR Day 3 | PROFITS! HOW TO EARN MORE PROFIT THROUGH FACEBOOK AUDIENCE BEHAVIOR TARGETING
  • 3. Today’s Logistics Session Recording + Slides Will Be Sent Out Join in the Poll Questions! Submit Questions to Our Panelists
  • 4. Overview Founded in 2007 Recognized as a Google Premier Partner 400+ Active Retail Clients Top 50 fastest growing company in San Diego DELIVERING LASTING RESULTS FOR OUR CLIENTS Solutions Retail-focused PPC & Shopping Amazon Sales Acceleration Facebook Performance Marketing About CPC Strategy
  • 5. Today’s Speakers Sarah Rogers Manager, Performance Social Casey Edwards Social Marketing Manager
  • 6. Day 1 GOOGLE + FACEBOOK: BRIDGING THE DIGITAL ADVERTISING GAP TO MAXIMIZE CROSS CHANNEL AD SPEND
  • 7. Today’s Agenda ❏ The State of Facebook Performance Marketing ❏ Defining the Customer & Their Journey ❏ Let’s Go on a Journey ❏ How Facebook & Google Compliment Each Other ❏ Live Q&A Forum Copyright 2017 - Q4 Facebook Advertising Summit
  • 8. The State of Facebook Performance Marketing
  • 9. The State Of Facebook Performance Marketing Copyright 2017 - Q4 Facebook Advertising Summit Source: https://www.facebook.com/business ❏ 2+ billion active monthly users ❏ 66% monthly users return every day → up from 55% when Facebook hit 1 billion users ❏ Average daily time spent on Facebook properties: 50 minutes ❏ Total time spent during a normal lifetime: 2 years, 3 months
  • 10. Major 2017 Platform Updates Copyright 2017 - Q4 Facebook Advertising Summit Expanded Retail-Focused Ad Types ● Collection ads ● Messenger ads ● Instagram Stories ● Expanded placements for In- Stream, Instant Articles, and Audience Network Photo Credit: https://www.facebook.com/business
  • 11. Major 2017 Platform Updates Copyright 2017 - Q4 Facebook Advertising Summit Dynamic Ad Game Changers ● Dynamic Ad pricing overlays ● Broad dynamic ad targeting for new customer acquisition ● Optimizing towards conversions rather than link clicks Photo Credit: www.adweek.com/digital/facebook-just-bolstered-its-retail-focused-dynamic-ads- with-video-and-merchandising-overlays/
  • 12. Major 2017 Platform Updates Copyright 2017 - Q4 Facebook Advertising Summit Refined Facebook Analytics Tab ● Gives advertisers a better understanding of audiences, event drop-off, and funnels
  • 13. Summary of Updates Copyright 2017 - Q4 Facebook Advertising Summit Facebook wants your money and is putting significant emphasis on creating the tools and analytics to be competitive in the advertising market. = Photo Credit: http://eroi.com/ideas/definitive-guide-to-tracking-video-with-google-analytics-part-1-youtube/
  • 14. Defining the Customer & Their Journey
  • 15. The Basics - Who Are Your Customers? Copyright 2017 - Q4 Facebook Advertising Summit ● Who are you targeting? → Build Out Your Buyer Persona ● Use Google Analytics, Facebook Analytics & Audience Insights to find: ○ Gender ○ Avg. Age ○ Converting Device ○ In-segment Audience ○ Top Categories or Pages they like
  • 16. Google Goal Shopping Search Display Ads Customer Acquisition Brand vs. Non- Brand or Top vs. Bottom Brand vs. Non- Brand or Top vs. Bottom Display KWs Placements, Etc. Customer Retention RLSA RLSA Remarketing Audit Your Funnel Copyright 2017 - Q4 Facebook Advertising Summit How are people interacting with you? Facebook Goal Campaigns Customer Acquisition Lookalikes Interest Customer Retention Product Ads Remarketing
  • 17. Facebook Advertising Funnel - Awareness Copyright 2017 - Q4 Facebook Advertising Summit ● Campaign Types ○ Video Views ○ Brand Awareness ○ Reach & Frequency ● Targeting ○ Interest and behavioral ○ Lookalike ● Goals ○ Unique reach ○ Low CPM Photo Credit: https://www.facebook.com/business
  • 18. Facebook Advertising Funnel - Consideration Copyright 2017 - Q4 Facebook Advertising Summit ● Campaign Types ○ Traffic ○ Lead Generation ● Targeting ○ Interest and behavioral ○ Lookalike ● Goals ○ Traffic / CPCs ○ CTR ○ Cost per lead Photo Credit: https://www.facebook.com/business
  • 19. Facebook Advertising Funnel - Conversion Copyright 2017 - Q4 Facebook Advertising Summit ● Campaign Types ○ Conversions ○ Dynamic Ads ○ Store Visits ● Targeting ○ Customer data ○ Web traffic ● Goals ○ Revenue / ROAS ○ CTR ○ In-store traffic Photo Credit: https://www.facebook.com/business
  • 20. Facebook Advertising Funnel - Lifetime Value Copyright 2017 - Q4 Facebook Advertising Summit ● Campaign Types ○ Dynamic Ads: Upsell and cross-sell ● Targeting ○ Web traffic ○ Past purchasers ● Goals ○ Revenue / ROAS ○ Re-purchasing User purchased a comforter → Retarget with sheets and decorative pillows User purchased 30 day protein powder pack → Retarget with repurchase message Cart abandoners total cart value is below average threshold → Retarget with best sellers Photo Credit: https://www.facebook.com/business
  • 21. Copyright 2017 - Q4 Facebook Advertising Summit Campaigns & Features to Drive People Campaigns & Features to Drive People Photo Credit: https://www.facebook.com/business
  • 22. Let’s Go on a Journey
  • 23. Title Text Goes Here Copyright 2017 - Q4 Facebook Advertising Summit The Hopsy Journey
  • 24. The Hopsy Journey Copyright 2017 - Q4 Facebook Advertising Summit Direct Mailer (Yes, this is still a way to reach new customers)
  • 25. The Hopsy Journey Copyright 2017 - Q4 Facebook Advertising Summit Facebook Newsfeed Ad
  • 26. The Hopsy Journey Copyright 2017 - Q4 Facebook Advertising Summit Google Brand Search
  • 27. Title Text Goes Here Copyright 2017 - Q4 Facebook Advertising Summit The Hopsy Journey The Sticky Gel Pad Journey
  • 28. The Sticky Gel Pad Journey Copyright 2017 - Q4 Facebook Advertising Summit Facebook Mobile Video Ad
  • 29. The Sticky Gel Pad Journey Copyright 2017 - Q4 Facebook Advertising Summit Desktop Google Search
  • 30. The Sticky Gel Pad Journey Copyright 2017 - Q4 Facebook Advertising Summit Desktop Remarketing Ad
  • 31. Wrapping it Up - Attribution Copyright 2017 - Q4 Facebook Advertising Summit Multiple touch points ● There can be a number of different touch points between a introduction and conversion. ○ Depending on the industry there can be an avg. 4-7 touch points or more. Cross-device searching ● Out of the *$72 Billion dollars spent on Digital Advertising in 2016. Roughly 50% was spent on mobile advertising.
  • 32. How Facebook & Google Compliment Each Other
  • 33. Facebook Spend Vs. Google Brand Impressions Copyright 2017 - Q4 Facebook Advertising Summit
  • 34. Specific Q4 Tactics to Marry Search and Social Efforts Copyright 2017 - Q4 Facebook Advertising Summit 1) Advertise same message / sale on Facebook and Google for a unified story. 1) Ensure keyword and bid coverage on Google based on potential queries from people who interacted with a Facebook campaign (best sellers, sales, etc.). 1) Utilize high-volume AdWords keywords to inform Facebook campaigns and creative. 1) Leverage Facebook Audience Insights & Analytics on Facebook to inform your paid search strategies. 1) Retarget non-purchasers from search campaigns with Facebook dynamic ads based on their viewing or add to cart patterns. 1) Cross-sell past search purchasers with relevant items through Facebook dynamic ad’s product sets.
  • 35. Questions? Sarah Rogers Manager, Performance Social Casey Edwards Social Marketing Manager