Dive into real-world examples of how our commerce, marketing, revenue, sales, and service solutions work together for maximum impact. In this deck, one of our senior functional consultants walks you through some best practices and provides a guide for selecting the right toolset for your project. For more from SAP Hybris, please visit: https://hybris.com/en/products/expert-services

1. PUBLIC
Drew Messinger-Michaels, SAP
October18,2017
Building Your
Functional Toolset
PUBLIC

2. How do you know
what your business needs?

3. There are, of course,
some best practices.

4. 4PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ
But it’s not (just) about verticals.

5. 5PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Your business goals should drive your stack.
Commerce
§ Web front end(s)
§ Onsite search
§ WCMS and PCM
§ Data commercialization
Revenue cloud
§ Complex pricing logic
§ Robust invoicing
§ Consolidated billing
§ Document management
Marketing
§ Lead management
§ Segmentation
§ E-mail campaigns
§ Business intelligence
Cloud for service and
sales
§ Lead generation
§ Retail execution
§ Field service
§ Customer care

6. 6PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Commerce
§ Web front end(s)
§ Onsite search
§ WCMS and PCM
§ Data commercialization

7. 7PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Marketing
§ Lead management
§ Segmentation
§ E-mail campaigns
§ Business intelligence

8. 8PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Cloud for service and sales
§ Lead generation
§ Retail execution
§ Field service
§ Customer care

9. 9PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Revenue cloud
§ Complex pricing logic
§ Robust invoicing
§ Consolidated billing
§ Document management

10. How about a real-world example?

11. 11PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Here’s someone using it all.

12. 12PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Improving and expanding

13. Your goals drive each new initiative.
Each new initiative builds on the last.
You can’t do everything at once.
Your data drives what’s possible.

14. Thank you.
Contact information:
Drew Messinger-Michaels
Senior Functional Consultant
drew.messinger@sap.com