Mr. Sandeep Mishra writes a letter to the CEO of Met Life Health Insurance Company requesting payment of a medical insurance claim. He was hospitalized for 7 days for a viral fever at Leelavati Hospital, incurring Rs. 15,000 in bills and expenses. He holds a special health care insurance policy with the company and provides his policy number. He requests urgent attention to the claim so payment can be made to the hospital upon his discharge on December 20th. The CEO of Met Life Health Insurance responds approving Mr. Mishra's medical insurance claim under policy number HI-875021. As the documents were in order and premiums paid on time, the company is liable to pay

1. Claim Letters
By- Sandeep Mishra
IBS Mumbai

2. Health Insurance
Claim Letter
2
Medical Insurance Letter

3. To
Mr. Rakesh Ahuja,
Chief Executive Officer- Health Insurance Department
Met Life Health Insurance Company Pvt. Ltd
427 S.V Road
Santacruz, Mumbai.
16 December, 2012.
Sub: Health Insurance Appeal Letter
Dear Sir,
I am Mr. Sandeep Mishra making an appeal with your health insurance company. I have got
admitted to Leelavati Hospital in Bandra, because I am suffering from a viral fever. Due to
which I had to undergo for 7 days observation and been hospitalized. The entire cost of my
recovery at hospital is 15000 Rs which includes hospital bill and medicine expenses. I have
taken a special health care insurance policy from your insurance company for which my policy
number is HI-875021.
I am sending you all necessary documents needed by you. Please prefer my case in a very
special manner because the amount has to be paid to the hospital authority after my discharge
which is on 20th
December, 2012.
Yours Sincerely,
Mr. Sandeep Mishra

4. Response Letter
09/04/13

5. To
Mr Sandeep Mishra,
B-001 Trinity Apartment
Powai,Mumbai.
18 December, 2012.
Sub – Accepting the claim of medical insurance.
Dear Sandeep,
This is to inform you that your claim for medical insurance, Policy No HI-875021is being
approved by our company as per your documents were found proper and all premiums are
paid by you on time. As per norms of the company, we are liable to pay your claim.
We are sending you the amount of Rs 15000 by cheque through your Insurance advisor on
20th
December on the day of your discharge .
Thanking you
Mr. Rakesh Ahuja
Chief Executive Officer- Health Insurance Department
Met Life Health Insurance Company Pvt. Ltd

6. 09/04/13

7. 09/04/13