1. HP Printer Troubleshooting - Why It's
Easier With the HP Diagnostic Tool
By Jeric O. Tero
Users can infer a device driver problem or hardware malfunction whenever the HP wireless printer is not working. A
quick update and reinstall of the software driver will resolve the driver issue. But when hardware trouble arises,
troubleshooting must be precise in order to identify and replace the faulty components.
The more recent HP printer models come with built-in troubleshooting capabilities that can accurately pinpoint any
lapses in printer operation. The integrated package of utilities is called the HP Diagnostic Tool. This is an important
feature that allows users to solve common printer issues. The software actually works like a commissioned, expert
printer technician that is on call 24 hours a day to provide all the answers to typical user queries.
The diagnostic printer feature covers most issues that users encounter in the course of printing. Possible sources of
problems can be diagnosed through the following utilities:
 HP Print and Scan Doctor. The utility resolves various printing issues such as corrupt or missing drivers,
firewall and connectivity issues, scan error messages and whenever print jobs get stuck in the print queue.
 HP Windows 7 Printer Install Wizard. The tool automatically uploads the best driver compatible with the printer.
This is particularly useful when the user fails to locate the Windows 7 driver or not sure which driver to select.
 HP Scan Diagnostic Utility. The utility troubleshoots scanning issues easily, which includes an unresponsive
scan button on the control panel, a pausing scan preview window and the display of a scan error message in
the course of scanning via HP's software.
 HP Hardware Diagnostic Utility. The tool serves as the main resource when resolving various hardware related
problems. This includes paper jams, paper mismatch, blinking lights and print quality troubles among others.
The degree of importance of the HP diagnostic tool to the user is hard to quantify. When print troubles strike, the HP
diagnostic tool pinpoints the root cause of the problem. There is no guessing game and maintenance can
immediately be conducted. The HP printer can therefore resume operation once again with minimum downtime.
All HP printers are designed for trouble-free printing. However, operation glitches can occur because each unit comes
with so many moving parts. Printers will of course succumb to regular wear and tear as the unit ages. And it may
even refuse to work. Connectivity issues could also trigger software conflicts and cause the printer to shut down.
Whatever the issues at hand may be, these must be resolved immediately to reduce printer downtime.
Jeric O. Tero supplies web content for Laser Tek Services, Inc. Looking for the highest quality HP C1525
toner available at factory direct prices? Visit our website today.

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