2. Opportunities and Needs
Current:
Middle-/old aged customers
Skin care 15%
No clear target
Future:
Focus teens and anti-ageing
Increase skin share
3. Action
To reach Teens>decrease direct sales
Invest in research & development
Anti-ageing
Complexion-care products
Distinguish clear brands
Use internet
Enter new markets to pursue market opportunities
Advertisements in fasion magazines