Users can request email support from Facebook through contact forms on social networks and report issues. By separating issues and directing each request, complaint, or question to the appropriate department or Facebook Live Chat Support, theoretically enables Facebook to effectively serve a large number of individuals.
[2024]Digital Global Overview Report 2024 Meltwater.pdf
How to Contact Facebook Support & Facebook appeal email
1. How to Contact Facebook Support & Facebook appeal email
Users can request email support from Facebook through contact forms on
social networks and report issues. By separating issues and directing each
request, complaint, or question to the appropriate department or Facebook
Live Chat Support, this theoretically enables Facebook to effectively serve a
large number of individuals.
Facebook has over 100 contact forms, which is the problem! As a client,
exploring this framework and finding the right structure for a particular
reason can be a disappointing and overwhelming undertaking.
Fortunately, DMN has arranged all of the current forms on Facebook for
your convenience. We first made their incredibly useful list available to the
public a few years ago. Since then, we have continued to update the
original list and, as necessary, removed inactive forms.
How to Contact Facebook Support Email— Facebook appeal
email
1). Facebook Support Access Restricted (Bad IP) 30— Users may be
redirected to this form if Facebook links their IP (internet protocol) address
to an improperly configured ISP or abusive behavior. This can happen in a
2. blunder or in light of the fact that you are related with something that
Facebook thinks about a danger.
Facebook's message reads, "You are attempting to access Facebook
from an IP (Internet Protocol) address associated with abusive
behavior or a misconfigured ISP." Please provide more details if you
believe this is a mistake.
How to Avoid This Without Sending an Appeal Email to Facebook It's not
unheard of to make a mistake like this. It has been accounted for on a few
discussions and Reddit that essentially restarting your modem or switch
could determine the issue.
2). If restarting your modem or router and submitting a request via the
Access Restricted (Bad IP) form did not resolve your issue, using a reliable
VPN may be an acceptable workaround. Since Facebook is a sophisticated
platform, we mean quality VPN. You will probably have to pay for a VPN
that lets you get around Facebook's watchdog software.
Accessibility for People with Disabilities:
Every day, people with disabilities use websites like Facebook. Facebook has
been known to spend a lot of money to ensure that people with disabilities
can use their website and all of its features, but there are always problems
with technology. This is the Facebook appeal email for you if you are a
person with a disability and have issues with Accessibility & Assistive
Technology, features like Facebook Live & Zoom, or if your account has
been disabled.
"This form is for submitting accessibility and assistive technology feedback
related to Facebook's products," reads the Facebook message. Please do
not submit this form if your request does not concern accessibility or
assistive technology. Your request will not be processed.
Personal Data Requests Despite:
3. The fact that signing up for Facebook and agreeing to its terms of service
entails giving up some freedom, you are still entitled to access all of your
personal information. You can access or download your personal
information through this form, which includes, but is not limited to,
information, images, videos, and any other media sources you may have
uploaded to the website.
Facebook’s Message
―How to get personal data if you have an account, if you don’t, or if
you can’t access it.‖
“You can also download a copy of your Facebook information using
the Download Your Information tool. You can choose to receive your
information in an HTML format that’s easy to view, or a JSON format, which
will allow you to transfer your information to another service.”
Request Access to the Mobile Partner Portal — The Mobile Partner Portal
is a commercial tool used for development and integration of mobile
devices. It’s mainly used by companies like T-Mobile & Samsung. To gain
access to this portal, it requires an organization to be incorporated.
Facebook’s Message
“If you’re a mobile operator employee, fill out this form to request access to
the Facebook Mobile Partner Portal or report any issues you experience
accessing the portal. For other issues, please use the Mobile Partner Portal
case tool.”
Facebook support Email – Accounts & disabled@fb.com
Account Disabled — Ineligible — Disabled accounts is such a large category
for Facebook that they have several different forms, which means it’s
extremely important to pay very close attention and submit your requests
utilizing the form most closely related to your unique situation and the
form that allows you to submit a request with information you know or
have available. All of the forms relate to accounts disabled for
4. Violating Facebook’s Statement of Rights and Responsibilities. As a general
overview, this could include violations of privacy, sharing of content or
intellectual property, safety or one of eighteen broad categories. It’s highly
recommended that you read through the Statement of Rights and
Responsibilities to better understand why your account was disabled. This
understanding in conjunction with understanding the information required
to submit a request will allow you to choose the form best suited for your
situation.
This specific form requires Full Name, Date of Birth and email or phone
number listed on the account, and can send to disabled@fb.com.
Facebook’s Message
“Only submit this form if your account was disabled for violating
Facebook’s Statement of Rights and Responsibilities. If you can’t access
your account for a different reason, please return to the Help Center to find
the appropriate contact channel.”
Account Disabled — Ineligible — This form has all the same disclaimers as
the last Account Disabled — Ineligible form, but has different requirements
to submit a request.
This specific form requires an email or mobile phone number listed on the
account, Full Name and an uploaded photo ID.
Facebook’s Message
“Only submit this form if your account was disabled for violating
Facebook’s Statement of Rights and Responsibilities. If you can’t access
your account for a different reason, please return to the Help Center to find
the appropriate contact channel.”
Account Disabled — Multiple Accounts — Having multiple accounts is also
a violation of Facebook’s Statement of Rights and Responsibilities. If your
account has been disabled due to having multiple accounts, then you are
required to use disabled@fb.com.
5. This specific form requires the email or mobile phone number listed on the
account you want to keep, a general description of the account you want to
keep and a description of the account(s) you do not want to keep.
Facebook’s Message
“Only submit this form if your account was disabled for violating
Facebook’s Statement of Rights and Responsibilities. If you can’t access
your account for a different reason, please return to the Help Center to find
the appropriate contact channel.”
Account Disabled— Underage— As part of Facebook’s Statement of Rights
and Responsibilities, Facebook requires all members to be at least 13 years
old. If your account has been disabled because you were under the age of
13 or Facebook assumed you were, then you are required to
use disabled@fb.com.
This specific form requires your full name, email or phone number
associated with the account, Date of Birth and a Photo ID is verifying that
you are over the age of 13.
Facebook’s Message
“We may encrypt and store your ID for up to one year to improve our
automated systems for detecting fake IDs. Your ID will be stored securely
and will not be visible to anyone on Facebook.”
“If you don’t want Facebook to use your ID to improve our automated
systems for detecting fake IDs, you can adjust your Identity Confirmation
Settings . If you turn this option off, the copy of your ID will be deleted
within 30 days of submission or when you turned this option off.”
Disabled Account Appeal— ID Request — Facebook frowns on imposter
accounts and accounts that do not truly represent a real person, business
or organization. If they have a suspicion that your account isn’t legitimate,
they will disable your account. Often, this happens in error. In the event
that this has happened to you. You will be required to use this form.
6. This specific form requires you to upload a photo ID and provide the email
or phone number associated with the account you are trying to access
facebook appeal email.
Facebook’s Message
“To reactivate your account, we need to verify your identity.”
Impostor Account— As we mentioned before, Facebook frowns on
imposter accounts. So, if you come across anyone impersonating you,
someone you know, a business or organization, then this is the form to
report it and get that account disabled on Facebook. Pay close attention
though as there are different processes depending if it’s a personal profile
or a page.
Facebook’s Message
“Accounts and Pages that impersonate other people go against
our Community Standards and aren’t allowed on Facebook. If you see an
account that’s pretending to be you, someone you know or a public figure
(example: celebrity, politician), we encourage you to let us know. You can
report potentially impersonating accounts to us even if you don’t have a
Facebook account.”
My Personal Account is in a Special Memorialized Stat— After a person
passes away there is an option to convert their account from a normal
profile to memorial in their honor. In the event that someone assumes you
are no longer living, or a friend pulls an interesting prank on you and your
account becomes a memorial. This is the form you will be required to use
to prove you are still alive and get your account converted back to a normal
profile.
Facebook’s Message
“If you believe we’ve mistakenly memorialized your account, please let us
know. Also note that if you’re not the owner of this account and the actual
7. owner has passed away; we can’t provide login information or reactivate
this account under any circumstances.”
My Personal Account was Disabled— This is the only contact form that
specifically states personal account. While the other disabled account
forms do not specifically state personal, business or otherwise, this one
stating it can lead to assumptions about all of the other forms. Regardless,
if you are attempting to get back a personal account that has been
disabled, this is the form you will be required to use.
Facebook’s Message
“If you believe your account was disabled by mistake, please enter the
following information so we can investigate.”
“Only submit this form if your account was disabled for violating
Facebook’s Statement of Rights and Responsibilities. If you can’t access
your account for a different reason, please return to the Help Center to find
the appropriate contact channel.”
Report an Impostor Account— Imposters have become increasingly
common on all social media platforms. It’s a problem that is so
overwhelming that it may not ever be able to be completely eliminated.
People who are not able or have large followings are at increased risk of
others impersonating them. If someone is pretending to be you on
Facebook, this is the form you are required to use in order to report them
and have their profile removed.
Facebook’s Message
“If someone created a Facebook account that’s pretending to be you or
someone you know, please use this form to file a report.”
Facebook Support Email Ads
Ads Pending Review — Every now and then an ad can get overlooked in
Facebooks que. This happens from time to time and isn’t necessarily
8. something to be concerned about. However, if your ad is time sensitive, it
may help to use this form and give Facebook a little nudge after 24 hours.
Facebook’s Message
“Help form for when an ad has been pending for more than 24 hours.”
Request Help with Your Child’s Ads Settings— As a parent, you may want
to limit what your children are exposed to on Facebook. If you are a parent
or legal guardian, use this form to ensure that your children aren’t see
advertisements that you’d rather them not see.
Facebook’s Message
“Verify that you’re a parent or guardian to get help changing your child’s
setting for pairing their name with ads.”
Facebook Child Data Request
Child Data Request — As a parent, there may be several reasons you’d like
to request your child’s data prior to account deletion. Regardless of your
reasons, this will allow you to request your child's data.
Facebook’s Message
“Please attach a copy of a notarized statement declaring your rights as a
parent or guardian. Note that if you don’t submit this statement, or we find
it to be insufficient, we will not be able to provide you with any information
and will delete the account.”
“If you do not submit this statement, or we find it to be insufficient, we will
not be able to provide you with any information and will delete the
account.”
Report an Underage Child (South Korea & Spain)— Children from South
Korea & Spain are not allowed to use Facebook if they are under 14 years
of age. This differs from the U.S. Age requirement of 13 years of age. If you
9. believe there is a child under the age of 14 and is from South Korea or Spain
using Facebook, please use this form to file a report.
Facebook’s Message
“If you’re reporting a child’s account registered under a false date of birth,
and the child’s age is reasonably verifiable as under 14, we will promptly
delete the account. You will not receive confirmation of this action, but you
should no longer be able to view this child’s timeline on the site. Our ability
to review and take appropriate action on a report significantly improves
with the completeness of the report (ex: URL of the timeline).”
“If the reported child’s age is not reasonably verifiable as under 14, then we
may not be able to take action on the account. In this case, if you are not
the parent of this child, then we strongly recommend that you encourage a
parent to contact us personally, using this form.”
Report an Underage Child— Thirteen years of age is the minimum age
allowed by a child in any country. If you believe there is a child under the
age of 13 using Facebook, please use this form to file a report.
Links:
https://www.linkedin.com/pulse/how-contact-facebook-support-appeal-
email-philip-clark/
https://www.linkedin.com/pulse/how-contact-facebook-problem-arises-
sam-kafe/