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Dessler_HRM12e_PPT_01.ppt
1.
GARY DESSLER HUMAN RESOURCE
MANAGEMENT Global Edition 12e Chapter 1 Introduction to Human Resource Management PowerPoint Presentation by Charlie Cook The University of West Alabama Copyright © 2011 Pearson Education Part 1 Introduction
2.
Copyright © 2011
Pearson Education 1–2 WHERE WE ARE NOW…
3.
Copyright © 2011
Pearson Education 1–3 1. Explain what human resource management is and how it relates to the management process. 2. Show with examples why human resource management is important to all managers. 3. Illustrate the human resources responsibilities of line and staff (HR) managers. 4. Briefly discuss and illustrate each of the important trends influencing human resource management. 5. List and briefly describe important trends in human resource management. 6. Define and give an example of evidence-based human resource management. 7. Outline the plan of this book. LEARNING OUTCOMES
4.
Copyright © 2011
Pearson Education 1–4 Human Resource Management at Work • What Is Human Resource Management (HRM)? The process of acquiring, training, appraising, and compensating employees, and of attending to their labor relations, health and safety, and fairness concerns. • Organization People with formally assigned roles who work together to achieve the organization’s goals. • Manager The person responsible for accomplishing the organization’s goals, and who does so by managing the efforts of the organization’s people.
5.
Copyright © 2011
Pearson Education 1–5 The Management Process Planning Organizing Leading Staffing Controlling
6.
Copyright © 2011
Pearson Education 1–6 Human Resource Management Processes Acquisition Training Appraisal Compensation Labor Relations Health and Safety Fairness Human Resource Management (HRM)
7.
Copyright © 2011
Pearson Education 1–7 Personnel Aspects of a Manager’s Job • Conducting job analyses • Planning labor needs and recruiting job candidates • Selecting job candidates • Orienting and training new employees • Managing wages and salaries • Providing incentives and benefits • Appraising performance • Communicating • Training and developing managers • Building employee commitment
8.
Copyright © 2011
Pearson Education 1–8 Personnel Mistakes • Hire the wrong person for the job • Experience high turnover • Have your people not doing their best • Waste time with useless interviews • Have your firm in court because of discriminatory actions • Have your firm cited by OSHA for unsafe practices • Have some employees think their salaries are unfair and inequitable relative to others in the organization • Allow a lack of training to undermine your department’s effectiveness • Commit any unfair labor practices
9.
Copyright © 2011
Pearson Education 1–9 Basic HR Concepts • The bottom line of managing: Getting results • HR creates value by engaging in activities that produce the employee behaviors that the organization needs to achieve its strategic goals. • Looking ahead: Using evidence-based HRM to measure the value of HR activities in achieving those goals.
10.
Copyright © 2011
Pearson Education 1–10 Line and Staff Aspects of HRM • Line Manager Is authorized (has line authority) to direct the work of subordinates and is responsible for accomplishing the organization’s tasks. • Staff Manager Assists and advises line managers. Has functional authority to coordinate personnel activities and enforce organization policies.
11.
Copyright © 2011
Pearson Education 1–11 Line Managers’ HRM Responsibilities 1. Placing the right person on the right job 2. Starting new employees in the organization (orientation) 3. Training employees for jobs that are new to them 4. Improving the job performance of each person 5. Gaining creative cooperation and developing smooth working relationships 6. Interpreting the firm’s policies and procedures 7. Controlling labor costs 8. Developing the abilities of each person 9. Creating and maintaining department morale 10. Protecting employees’ health and physical condition
12.
Copyright © 2011
Pearson Education 1–12 Human Resource Managers’ Duties Line Function Line Authority Implied Authority Staff Functions Staff Authority Innovator/Advocacy Functions of HR Managers Coordinative Function Functional Authority
13.
Copyright © 2011
Pearson Education 1–13 FIGURE 1–1 Human Resources Organization Chart for a Large Organization
14.
Copyright © 2011
Pearson Education 1–14 FIGURE 1–2 Human Resources Organization Chart for a Small Company
15.
Copyright © 2011
Pearson Education 1–15 Human Resource Specialties Recruiter EEO coordinator Labor relations specialist Training specialist Job analyst Compensation manager Human Resource Specialties
16.
Copyright © 2011
Pearson Education 1–16 New Approaches to Organizing HR Transactional HR group Corporate HR group Embedded HR unit New HR Services Groups Centers of Expertise
17.
Copyright © 2011
Pearson Education 1–17 Trends Shaping Human Resource Management Globalization and Competition Trends Technological Trends Indebtedness (“Leverage”) and Deregulation Trends in the Nature of Work Workforce and Demographic Trends Economic Challenges and Trends Trends in HR Management
18.
Copyright © 2011
Pearson Education 1–18 FIGURE 1–4 Trends Shaping Human Resource Management
19.
Copyright © 2011
Pearson Education 1–19 FIGURE 1–5 Employment Exodus: Percent of employers who said they planned as of 2008 to offshore a number of these jobs
20.
Copyright © 2011
Pearson Education 1–20 Trends in the Nature of Work High-Tech Jobs Service Jobs Changes in How We Work Knowledge Work and Human Capital
21.
Copyright © 2011
Pearson Education 1–21 TABLE 1–1 Demographic Groups as a Percent of the Workforce, 1986–2016
22.
Copyright © 2011
Pearson Education 1–22 Workforce and Demographic Trends Demographic Trends Generation “Y” Retirees Nontraditional Workers Trends Affecting Human Resources
23.
Copyright © 2011
Pearson Education 1–23 FIGURE 1–6 Gross National Product (GNP)
24.
Copyright © 2011
Pearson Education 1–24 FIGURE 1–7 Case-Shiller Home Price Indexes
25.
Copyright © 2011
Pearson Education 1–25 Important Trends in HRM The New HR Managers High-Performance Work Systems Strategic HRM Evidence-Based HRM Managing Ethics HR Certification Human Resource Management Trends
26.
Copyright © 2011
Pearson Education 1–26 Meeting Today’s HRM Challenges Focus more on “big picture” (strategic) issues Find new ways to provide transactional services The New Human Resource Managers Acquire broader business knowledge and new HRM proficiencies
27.
Copyright © 2011
Pearson Education 1–27 TABLE 1–2 Some Technological Applications to Support HR Technology How Used by HR Application service providers (ASPs) and technology outsourcing ASPs provide software application, for instance, for processing employment applications. The ASPs host and manage the services for the employer from their own remote computers Web portals Employers use these, for instance, to enable employees to sign up for and manage their own benefits packages and to update their personal information Streaming desktop video Used, for instance, to facilitate distance learning and training or to provide corporate information to employees quickly and inexpensively Internet- and network- monitoring software Used to track employees’ Internet and e-mail activities or to monitor their performance Electronic signatures Legally valid e-signatures that employers use to more expeditiously obtain signatures for applications and record keeping Electronic bill presentment and payment Used, for instance, to eliminate paper checks and to facilitate payments to employees and suppliers Data warehouses and computerized analytical programs Help HR managers monitor their HR systems. For example, they make it easier to assess things like cost per hire, and to compare current employees’ skills with the firm’s projected strategic needs
28.
Copyright © 2011
Pearson Education 1–28 FIGURE 1–8 Effects CFOs Believe Human Capital Has on Business Outcomes
29.
Copyright © 2011
Pearson Education 1–29 High-Performance Work Systems • Increase productivity and performance by: Recruiting, screening and hiring more effectively Providing more and better training Paying higher wages Providing a safer work environment Linking pay to performance
30.
Copyright © 2011
Pearson Education 1–30 Evidence-Based HRM Actual measurements Existing data Providing Evidence for HRM Decision Making Research studies
31.
Copyright © 2011
Pearson Education 1–31 Managing Ethics • Ethics Standards that someone uses to decide what his or her conduct should be • HRM-related Ethical Issues Workplace safety Security of employee records Employee theft Affirmative action Comparable work Employee privacy rights
32.
Copyright © 2011
Pearson Education 1–32 HR Certification • HR is becoming more professionalized. • Society for Human Resource Management (SHRM) SHRM’s Human Resource Certification Institute (HRCI) SPHR (Senior Professional in HR) certificate GPHR (Global Professional in HR) certificate PHR (Professional in HR) certificate
33.
Copyright © 2011
Pearson Education 1–33 The Plan of This Book: Basic Themes • HRM is the responsibility of every manager. • The workforce is becoming increasingly diverse. • Current economic challenges require that HR managers develop new and better skills to effectively and efficiently deliver and manage HR services. • The intensely competitive nature of business today means human resource managers must defend their plans and contributions in measurable terms.
34.
Copyright © 2011
Pearson Education 1–34 FIGURE 1–10 Strategy and the Basic Human Resource Management Process
35.
Copyright © 2011
Pearson Education 1–35 K E Y T E R M S organization manager management process human resource management (HRM) authority line authority staff authority line manager staff manager functional authority globalization human capital
36.
Copyright © 2011
Pearson Education 1–36 All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of the publisher. Printed in the United States of America.
Editor's Notes
Copyright © 2011 Pearson Education
Copyright © 2011 Pearson Education
Copyright © 2011 Pearson Education
Copyright © 2011 Pearson Education
Copyright © 2011 Pearson Education
Copyright © 2011 Pearson Education
Copyright © 2011 Pearson Education
Copyright © 2011 Pearson Education
Copyright © 2011 Pearson Education
Copyright © 2011 Pearson Education
Copyright © 2011 Pearson Education
Copyright © 2011 Pearson Education
Copyright © 2011 Pearson Education
Copyright © 2011 Pearson Education
Copyright © 2011 Pearson Education
Copyright © 2011 Pearson Education
Copyright © 2011 Pearson Education
Copyright © 2011 Pearson Education
Copyright © 2011 Pearson Education
Copyright © 2011 Pearson Education
Copyright © 2011 Pearson Education
Copyright © 2011 Pearson Education
Copyright © 2011 Pearson Education
Copyright © 2011 Pearson Education
Copyright © 2011 Pearson Education
Copyright © 2011 Pearson Education
Copyright © 2011 Pearson Education
Copyright © 2011 Pearson Education
Copyright © 2011 Pearson Education
Copyright © 2011 Pearson Education
Copyright © 2011 Pearson Education
Copyright © 2011 Pearson Education
Copyright © 2011 Pearson Education
Copyright © 2011 Pearson Education
Copyright © 2011 Pearson Education
Copyright © 2011 Pearson Education
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