The state of AI & Chatbots 2018
•Download as PPTX, PDF•
0 likes•424 views
The document discusses how chatbots and artificial intelligence will change business. It describes Rocketbots, a platform for creating chatbots, and its founder Gerardo Salandra. The rise of messaging as a preferred communication channel for many is driving the development of chatbots. Chatbots use various artificial intelligence techniques like retrieval-based models and generative models to understand language and hold conversations. While building basic chatbots is now easy, developing truly intelligent ones remains a challenge. The document outlines several examples of chatbots and their applications in areas like finance, social media, and human resources.
Recommended
Recommended
More Related Content
What's hot
What's hot (20)
Similar to The state of AI & Chatbots 2018
Similar to The state of AI & Chatbots 2018 (20)
Recently uploaded
Recently uploaded (20)
The state of AI & Chatbots 2018
- 1. www.rocketbots.io Chatbots: How AI will Change Business By Gerardo Salandra (Jerry)
- 2. www.rocketbots.io Founder at Rocketbots Gerardo Salandra Gerardo Salandra is currently CEO and Founder of Rocketbots, an artificially intelligent platform for the creation of Chatbots. Former Head of Growth Marketing at NDN Group, specializing in Marketing Technology. With previous experience in IBM, Google and several fast-growing startups, he has accumulated profound expertise in digital marketing. He is a professional corporate trainer for marketing automation, big data analytics, CRM, SEO, & SEM. He has conducted consultations for multinational corporations in marketing automation, covering account based marketing, performance metrics and Social CRM integrations. His expertise in Artificial Intelligence also allowed him to create Chatbots for support and sales purposes, transforming the way brands perform customer services. He holds a MBA from the CUHK and Bachelor from the Reutlingen University in Germany.
- 3. www.rocketbots.io What is Rocketbots? 3 • Multichannel • Analytics • CRM • Helpdesk
- 4. www.rocketbots.io WHAT IS HAPPENING IN THE WORLD OF MESSAGING?
- 7. www.rocketbots.io 39% OF MILLENNIALS SAY THEY INTERACT MORE WITH THEIR PHONE THAN WITH THEIR PARTNER, PARENTS, FRIENDS, CHILDREN OR CO-WORKERS. - BANK OF AMERICA, JUNE 2016 “
- 8. www.rocketbots.io THE RISE OF THE THIRD INTERFACE 8 1 TERMINAL INTERFACE 2 GRAPHICAL INTERFACE 3 CONVERSATIONAL INTERFACE
- 16. www.rocketbots.io People like the idea of not having to download an entire app E-MARKETIER, 2016 “
- 17. www.rocketbots.io Most people download 0 new apps per month 17
- 18. www.rocketbots.io I actually prefer giving my information to a bot than a person because there’s no judgment E-MARKETER, 2016 “
- 19. www.rocketbots.io Sometimes I don’t want to browse – I just want you to tell me what to get E-MARKETER, 2016 “
- 20. www.rocketbots.io My kids text all day, but they don’t use email at all E-MARKETER, 2016 “
- 29. www.rocketbots.io Building a bot is easy. Building an intelligent one is hard. - ANY CHATBOT DEVELOPER, EVER “
- 30. www.rocketbots.io 30 Avoid overdrafts and “where did my money go?” damage control. Penny AI ASSISTANT
- 31. www.rocketbots.io 31 Bot sends disinterested responses to break up with people on user’s behalf Ghostbot SOCIAL
- 32. www.rocketbots.io 32 AI for internal communication and Human Resources Samy.ai Human Resources
- 33. www.rocketbots.io AND THESE ARE JUST THE SMALL PLAYERS…
- 35. www.rocketbots.io “Language is the most powerful, useful, effective communication technology ever, period.” “
Editor's Notes
- Rocketbots is a conversation management platform for all your messaging apps. With CRM, Helpdesk, Multichannel, Analytics etc. It enables organization to shift to AI-Powered Service, not only with our own AI, but also with any of the AI of our partners.
- We are moving from us having to learn how to interact with computers to computers learning how to interact with us. - SEAN JOHNSON, DIGINTENT
- “There is hope that consumers will be keen on experimenting with bots to make things happen for them. It used to be like that in the mobile app world 4+ years ago. When somebody told you back then… ‘I have built an app for X’… You most likely would give it a try. Now, nobody does this. It is probably too late to build an app company as an indie developer. But with bots… consumers’ attention spans are hopefully going to be wide open/receptive again!” — Niko Bonatsos, Managing Director at General Catalyst
- Cbinsights.com
- Cbinsights.com
- Cbinsights.com
- Cbinsights.com