2. Easy, efficient and transparent Android tablet based
Order Management System
Real time Item level tracking makes Kitchen
management easier and highly efficient
Live menu with Item availability being tracked and
sold out for out of stock items
Faster order processing leads to higher turnover per
table
Capture item level instant feedback on table
3. Learning: How to create a real time system involving
multiple parties/users using the system
simultaneously while making sure the data sets remain
consistent and updated.
Mistakes: Started out to create a pretty huge system
which though loved and appreciated by all clients
approached, it proved to be a difficult sell. Difficult to
sell mainly because of the repulsive tendency of the
restaurant industry to embrace new technology, staff
training issues and trust issues in new startups.
4. Menu Screen: To take order at the table by the captain.
5. Kitchen View Order Wise: For Kitchen Supervisor to efficiently manage and
process orders quickly.
6. Kitchen View Item Wise: For Kitchen Supervisor to efficiently manage and process
orders quickly. Clarity over which/how many item needs to be processed. Better decision
making makes kitchen more efficient.
7. Cashback based Loyalty and Offers mobile app
Instant Create & Push new offer via SMS
Discount offer combined with cashback
Data driven targeted marketing platform based on
users shopping behavior
Data analytics on ROI, customer LTV
Instant feedback
Can be used by a small kirana store/Food joint to big
departmental store/Restaurants
8. Learning: Created an effective Feedback and Cashback
based rewards management system with zero training
and integration requirements in tune with the latest
gen customers tendency to seek rewards/benefits in
their activities. Restaurant owners(Majority of them)
generally disregard customer feedbacks and hardly
values the effects of a rewards/loyalty system.
Mistakes: Unable to come up with a viable business
model which would make it a no brainer for restaurant
owner to use the system.
12. My Customers : Complete history of customer including his last
visit, current cashback and total cashback earned by him.
13. Drive more customer loyalty by giving your customers
cashback on every transaction.
Create multiple tier cashback configurations.
Give new customers welcome cashback.
Detailed report of each transaction and Customer
history at your fingertips.
Configure Real-Time Offers and target your existing
and new customers via SMS.
14. Learning: No matter how easy and convenient a system
is to use, it's very difficult to deal with local
vendors/shopkeepers/business peoples. To make them
understand the effectiveness of a CRM system in itself
is a separate Sales Call. :)
Mistakes: Selling the product too cheap to make early
customers. Mainly the target customer/clients were
again not too willing to adopt a system to make the
increasingly internet connected customers happy.
