An examination of an escalator found a shoelace caught in the gears, which has since been removed. The escalator was tested extensively and found to be functioning properly. The property manager notified the person who reported the damaged escalator that the issue had been resolved and the escalator reopened.

1. SW3 Thu
s1200181
Keishi Chida

2. Dear Ms. McDonald,
I am writing to follow up on our discussion last Wednesday. As yo
u requested, I filed a work order with the facilities department
regarding the damage to the ascending escalator you reported.
An examination of the escalator found that there was a shoelace c
aught in the gears. Said shoelace has since been removed, and the
escalator was tested extensively to ensure this would not happen
again. I am pleased to report that the tests were passed with fly
ing colors, and the escalator has been reopened.
Thank you for bringing this issue to our attention. Please contin
ue to inform us should you have any other problems in our facilit
ies.
Sincerely,
Marilyn Novak
Property Manager
Novak Skyscraper Construction

3. Explain in bullet points why y
ou think one should learn how
to write business e-mails.
● It is need to live in society.
●
It avoid shame in society
● It is useful on finding employment

4. Explain in bullet points why y
ou think one should learn how
to write business e-mails.
● To get a good communication with tradin
g partners
●

5. Identify at least four ways in which you
can improve your current English e-mail w
riting ability.
● Study by the internet.
●
Write a lot of e-mail.
● Show to others e-mail.
● Increase the sayings

6. Conclusion
●
Business e-mail is very important. It is
necessary in order to get around in the
world. There is a practice way to get co
rrections to write a lot of e-mail.
I want to be able to write a good busine
ss mail.

7. References
● http://www.wikihow.com/Sample/Letter-Abo
ut-Resolved-Issue