This one-page document shares some of PwC's capabilities in a Shared Services environment that are common to many utilities. It includes to-the-point summaries about PwC's capabilities in common shared services Supply Chain areas such as: * Sourcing and procurement * Logistics and materials management * Fleet services

1. PwC's Shared Services Model for PwC's Shared Services Credentials for Utilities
Utilities
Sourcing and procurement Supply chain logistics and materials management
• Our nine step strategic sourcing methodology focuses on obtaining cost • We assist clients to create a service-oriented materials management
savings in each category while maintaining or improving quality team focused on supply chain reliability and total cost to serve
Sourcing & Materials of service • We enhance materials related services to line crews and plant
Procurement Management • We complements aggressive spend savings in each identified category operations to improve crew productivity and eliminate materials
& Logistics with establishments of sourcing capabilities to sustain the results related downtime
Sourcing Procurement
Corporate Investment • We implement strong collaborative engagement models with suppliers • We help improve planning, supply and positioning of inventory
Recovery and business units to realize cost savings and ensure meaningful materials and critical spares for all emergencies
Diversity budget impact
Services • Our service offerings include network optimization, warehouse and
• We ensure capability to sustain cost savings through skills assessment logistics productivity, inventory management and materials planning
Environmental and training, category management strategies and contract
Sustainability management
Shared health & safety
Environmental
Fleet Services
services Health & Safety
Business
Sustainability Real estate
Real Estate Fleet services Sustainability
resiliency
Corporate
Business Corporate • We provide the right balance between vehicle utilization, • We address four key dimensions of sustainability to deliver measurable
security transportation cost management, and fleet service levels. business value:
Resiliency Security
• We focus on key integrated capabilities within fleet management: ‒ Strategy development: Identify sustainability drivers that
enhance business value through risk management, revenue growth,
‒ Parts Management: Inventory management of parts across all
cost reduction
fixed and mobile transportation services facilities
‒ Performance management: Integrate sustainability across the
‒ Service Management: Optimized planning and execution of
organization to achieve operational efficiency and transformational
vehicle preventive and repair orders across parts and
results
labor resources
‒ Sustainable finance and tax: Capitalize on green tax credits
‒ Asset Management: Full life-cycle management of vehicle assets
and incentives
from acquisition through disposal
‒ Reporting and assurance: Deliver actionable, investment-grade
Shared Services Value Drivers sustainability reporting and communications processes
• Service Delivery Excellence: Service oriented Shared
Services organization that is responsive and reliable
• Cost of Service: Optimized spend on resources, materials and Business resiliency Corporate security
services, and lean and efficient operations
• We help clients assess and implement business resiliency programs • We help clients address critical challenges to improve security, risk
• Productivity: Streamlined and standardized processes and across three dimensions: and compliance needs as they expand their online interactions
systems to improve organizational productivity with customers
‒ Crisis Management: Command and control mechanisms for
• Sustainability: Leadership in green, sustainable operations event identification, evaluation, escalation, plan activation • We help develop security strategies, assess governance and risk
within Shared Services and its partners and deactivation management practices, security operations effectiveness and
‒ Business Continuity: Continuity plans for critical business cost impacts
• Business Risk Management: Business resilient and safe, functions required to sustain operation during business • We design and implement Identity and Access Management systems
secure services interruptions and solutions to manage technical threats and vulnerabilities
‒ Disaster Recovery: Resiliency strategies for information • We enhance regulatory compliance, improve data protection, and
• Regulatory Compliance: Controls, policies and procedures
technology infrastructure, hardware, software and data conduct cyber incident investigations, digital forensics, and post-event
to ensure rate case compliance analysis