2. CCS IVR
www.ariatelecom.net
•· Microsoft OS based plate farm
•· Support Dialogic & Pika & Donjin Voice Board
•· Drag & Drop based GUI to make call flow
•· Data based independent call flow run on XML
•· Support all major database
•· API to integrate with third party data base , CRM,
ERP
•· 4 -200 Ports
•· Customization as per requirement
•SMS/ Email / Fax integration
•Compatible with all PBX & Direct Lines
•Cost effective , Stable Solution
Interactive Voice
Response System
(IVR)

3. CCS vMail
www.ariatelecom.net
•· Microsoft OS based plate farm
•· Support Dialogic , Pika & Donjin Voice Board
•· Easy GUI to configure
•· Data based independent call flow run on
XML
•· NO need of Database
•· Message to your Email
•· 4 -200 Ports
•· SMS alert (Optional)
PC Based
Voice Mail
With message on
Email

4. CCS Conf Bridge
www.ariatelecom.net
•· Linux OS based plate farm
•· Support PRI & Analog Extensions
•· Easy GUI to configure
•· Authentication based entry
•· Play name while entry & exist
•· No hang up tone
•· Admin has right to mute & kick out any
participant
•Conference Recording
•Multiple Group
PC Based
Conference Bridge

5. CCS Predictive Dialer
www.ariatelecom.net
•· Linux Centos OS based plate farm
•· Run on Asterisk telephony
•· Easy GUI to make call flow
•· Support all major database
•· API to integrate with third party CRM, ERP
•· Customization as per requirement
•SMS/ Email / Fax integration
•Compatible with all PBX & Direct Lines
•Support Predictive , Progressive & Preview Dialing
mode
• Multiple ACD/ UCD option
•Agent Recording
•Customizable Client Info Popup & disposition
PC Based
Complete Call
Center Solution

6. Some Important Clients

7. Contact Details :
Aria Telecom Solutions Pvt. Ltd.
B-29, 2nd Floor, Patparganj Industrial Area, New Delhi, Delhi - 110 092, India
Tele: +91-11-46579900-64610205, 07503039900
Marketing : 9818788008, 9818234511
Thanks for
Listening