Xorcom is an Israel-based company established in 2004 that develops and produces corporate communication solutions like IP PBX systems, telephony cards, and tools for high availability. It aims to provide open-source telephony solutions with professional support. Xorcom emphasizes reliability for its systems through features like redundancy, RAID support, backup and restore utilities, analog line failover, and remote access for support. It recommends considering a company's support offerings and scalable solutions that are easy to install and support long-term when choosing telecom equipment to meet an organization's needs.

1. www.xorcom.com
Asterisk is a registered trademark of Digium, Inc.
The Infrastructure is
Fundamental
IP PBX, telephony cards and tools for high availability

2. www.xorcom.com
Xorcom – Business Overview
2004Established:
Development and production of corporate
communication solutions
Objective:
Headquartered in Israel; sales and support subsidiary
for U.S. and Canada located in U.S.
Offices:
95% of sales are exports to over 95 countries.Activities:
Corporations, Government Institutions, Telephone
Operators, Distributors, Equipment Manufacturers
Our
Customers:

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Distribution & OEM Channels
 Distribuidor  OEM

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Vision
• Provide professional, stable, modern,
competitive and affordable telephony systems
• Open source telephony solutions with high
quality, professional support
• Network of certified professional channels
• Pre- and post-installation sales and service
• Continual development
• Commitment to the customer

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XPP: Unique Selling Points
• High speed 480 Mbit/s USB2 connectivity
• Supports very high densities
• Typical uncompressed voice: 2,400 calls/USB
• Full support for fax and modems
• Modular and scalable
• Additional ports are ‘hot pluggable’
• Simple integration of software
applications

6. www.xorcom.com
Our “Daily Bread” – How Many Times…
• …has a PBX hard drive or power supply
failed?
• …did you have to replace a server due to lack of
PCI/PCIe slot?
• …have you experienced driver problems?
• …have you been “held hostage” by a
manufacturer in order to solve a specific
problem?
• …have you had to install costly HW for a simple
installation due to lack of published performance
information?

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What is the Importance of Reliability?

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Reliability Based on Type of PBX
0
25
50
75
100
Proprietary IP-PBX Basic Asterisk Asterisk
(professional
platform)
Confidence

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Popular Ways of Achieving Reliability
• Use only mature Asterisk versions
• Depend on “early adopters” to test new versions
and follow progress of new builds
• Eager and willing community members
• Companies anxious to utilize new features
• Employ ruggedized hardware
• Redundant power supplies, disks, fans, etc.
• Drawbacks:
• Useless if software fails
• Expensive

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For Example: Load Test Results

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The “Xorcom Way”
• Use optimized, tested and supported HW
• Approach the “five nines” with your iPBX by
employing utilities providing the “five R’s”:
• Redundancy
• RAID1 / RAID5
• Replicate & Restore
• Rescue
• Rapid Tunneling

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R1 = Redundancy

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TWINSTAR™
True Redundancy for Complete Asterisk PBX

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High Availability Solution for Asterisk
• Provides full redundancy for a complete
PBX system, incl. telephony interfaces
• Quick and automatic failover process
keeps downtime to an absolute minimum
• Auto detection of server failure & switch
to backup server
• Firmware-based switching mechanism
is not network-dependent
• Solution components:
• two Xorcom IP PBX units with identical configurations
• Xorcom Astribank channel bank(s) with dual USB ports
XPP Technology

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Initial Setup: Identical Servers
• Two Xorcom servers + dual-USB Astribank
PSTN
Astribank (front panel)
USB-connected channel bank
providing analog/digital
telephony interfaces
Xorcom server
(backup)
Analog Phones
IP Phones
LAN/WAN
USB USB
Xorcom server
(primary)
SIP Trunking

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Standard Operation: Primary Active
• Two Xorcom servers + dual-USB Astribank
IP Phones
PSTN
Astribank (rear panel)
USB-connected channel bank
providing analog/digital
telephony interfaces
Xorcom server
(backup)
Xorcom server
(primary)
Analog Phones
LAN/WAN
USB USB

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IP Phones
Analog Phones
If the Primary Server Fails…
PSTN
Astribank (rear panel)
USB-connected channel bank
providing analog/digital
telephony interfaces
Xorcom server
(backup)
LAN/WAN
Server
Failure
Xorcom server
(primary)
USB USB
SIP Trunking

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Analog Phones
IP Phones
…the Backup Server is Activated
PSTN
Astribank (rear panel)
USB-connected channel bank
providing analog/digital
telephony interfaces
Xorcom server
(backup)
LAN/WAN
Backup Server
assumes Primary
Server IP Address
Xorcom server
(primary)
USB USB
SIP Trunking
Switch Changes
to Backup Server

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R2 = RAID1/RAID5 Support

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RAID1 / RAID5 Support
• RAID1 and RAID5 are important tools for data
and applications, serving to increase reliability
• RAID1 is standard in C/XE2000 & C/XE3000
• RAID5 is standard in CXE4000
• If the active hard disk fails, the second hard-
disk automatically takes over and an alarm
e-mail is sent to the system administrator
• PBX continues working seamlessly

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PBX Disaster Recovery Made Simple
• Never worry again about:
• natural disasters
• hardware failure
• human error
• Create, save and
restore your PBX files in minutes!

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R3 = Replicate & Restore
 

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Rapid Recovery: Backup & Restore
• Utility and storage space 8GB USB Disk-on-Key (DOK)
• Supports all Xorcom IP-PBX models – standard on XE;
optional on XR
• Backs up entire PBX including
user-defined options:
• configuration files
• voice prompts
• voice mail
• Descriptive name for each backup
• Single DOK for multiple system backups

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Rapid Recovery: Additional Uses
• Reduce time required for multi-site installations
• Prepare all equipment in a few minutes, before sending
to branches offices, each with its own details
• Use Rapid Recovery to contain:
1. The configuration that
will be common to all sites
2. The dialing plan
3. IVRs, ring groups, etc.
4. The phone directory
• After that, mount the image using Rapid Recovery and
simply set the specific system name and IP address.
• The IP-PBX is ready for use!

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R4 = Rescue: ALF (Analog Lines Fail-over)
* Power failure? Software affected? Keep your PBX analog lines running!

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Redundant Power Supply
• Microcomputer-based control system
• Supports up to 16 Astribanks (512 analog ports)
• Constantly monitors power requirements
• In the event of malfunction
• Load balancing of remaining units
• Automated alert to sys admin (XE series configurations only)
• Also supports up to 8 internal USB 2.0 hubs with 4
ports each; total of 32 USB 2.0 connections

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Redundant Power Supply - II
• Designed for large installations requiring 100%
reliability and continuity
• Hot swappable disks
CXE4000

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R5 = Rapid Tunneling

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Rapid Tunneling Utility
• Secure remote access to IP-PBX
• Pre-installed on all IP-PBX models
• Targeted, real-time support
• End user determines when to
connect/disconnect
• No technical knowledge required of end user
• In real time, Xorcom support specialist can:
• troubleshoot
• perform diagnostics
• correct configuration issues

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Summary:
• Redundancy
• RAID1 / RAID5
• Replicate & Restore
• Rescue
• Rapid Tunneling

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Recommendations
• Take into account the particular needs of the user
when choosing the appropriate equipment.
• Use systems that have a comprehensive backup,
support and warranty program.
• Design solution architecture which is easy to
install and enables long-term support.
• Don't forget to consider a scalable solution.
• Pay continual attention to backup tools. They will
save lot of money for both you and the customer.

32. www.xorcom.com
THANK YOU
www.xorcom.com