Here are five (5) of the emerging communications trends SMBs should look into this 2018.

1. 2018
COMMUNICATION
TRENDS FOR
SMALL BUSINESS

2. VIDEO
CONFERENCING
SOLUTIONS
01With next-generation videoconferencing,
it’s easier to conduct live meetings no
matter where you are. You can also
improve your collaboration efforts with
this. It’s a service that’s often bundled
with screen sharing, file sharing, and chat
features.

3. TEAM
COLLABORATION
02Through team collaboration tools, team
members are able to share insights and
new ideas. Aside from the basicreal-time
chat, they have capabilities suchasfile
sharing, task management, video, and
even the simple emoticonexchange.

4. SEAMLESS
INTEGRATIONS WITH
OTHER BUSINESSAPPS
03You can email any of your business
contacts with just a single click fromyour
mail program’s window. Consolidating
communications with any businessapp is
seamless and simple.

5. INCREASED
MOBILITY
04Users can redirect incoming calls,
voicemail, and faxes to their smartphones
with the right settings. Phone-books and
contacts can be shared regardless of
device, time, or location. Employees now
get the option to work from home or work
remotely.

6. REAL-TIME
COMMUNICATIONS
05WebRTC or Web Real-Time
Communications protocol changed the
way we communicate online. It also
supports commonly used communications
tools or functions like screen sharing,real-
time chat, and documentsharing.

7. IF YOU WANT TO KNOW MORE,
HERE'S THE FULL ARTICLE.
THANK YOU!
https://www.ringcentral.com/small-business/blog/2018/01/small-business-communication-
trends-2018/