1. Telecommunication Consulting Services Audit, Optimization, Negotiation, and Implementation CommSettlements Independent Telecom Management

3. CommSettlements Overview

5. Consultative Process

10. Next Steps

12. Partner Bios Mike Johnston: Mike has been involved in Telecom and Information Technology for over 10 years. In 1996 Mr. Johnston was a founding partner in Stratis Business Centers. Stratis Business Centers provided office space, business support services and full voice and data connectivity for its clients. Mr. Johnston was instrumental in developing fully automated billing software and a remote support help desk which provided telephone system programming and support as well as personal computer and network support. Stratis Business Centers was merged with Regus Business Centres (RGU, London Stock Exchange) in early 2001. While at Regus Business Centres, Mr. Johnston was personally responsible for identifying and recovering over $4 million in credits from voice and data service providers. Mr. Johnston also reduced Regus Business Centres annual operating expense for its voice and data services from $11.5 million per year to $5 million per year. Mike founded CommSettlements in 2003 and has negotiated substantial savings for it’s clients and recovered credits for both overcharges and billing errors. CommSettlements also provides consulting services for companies that plan to expand, reduce or relocate their telecommunication and data infrastructure.

13. Case Studies A Call Center for a large Mortgage Brokerage A large call center for a well known mortgage brokerage firm was able to save over $1.2 million per year by using the services of CommSettlements Inc. A thorough review of the contract and 4 addendums revealed an opportunity to renegotiate the Monthly Recurring Charges as well and equipment rental and cost per minute rates. A substantial credit was also successfully negotiated. These cost savings were realized without changing the existing carrier. Worldwide Office Service Provider A leading provider of fully staffed and furnished office space was paying over $11 million per year for voice and data services, CommSettlements personel was able to reduce the annual expenditure by over 55%. This was accomplished through line/circuit optimization and carrier re-negotiation. CommSettlements also identified over $4 million in charges that were incorrectly billed by carriers. The $4 million was issued in credits, which effectively meant there were no costs for voice and data services for several months.

14. Case Studies Computer Room Cleaning Company A medium sized high end computer and data storage room cleaning company was able to reduce their monthly expense by over 20% by using CommSettlements consulting services. This savings was accomplished without changing carriers. This company also received a substantial credit for a DSL line that was never certified, but was being paid for on a monthly basis. CommSettlements also recommended a new wireless purchasing arrangement that resulted in savings of an additional $2,000 per month. Collections Call Center A medium sized call center was able to reduce their monthly telephony expenditures by 60%. This was accomplished by a recommendation from CommSettlements to change the routing configuration and re-negotiation with the existing carrier. These savings were realized without changing telecom service providers. A credit from the carrier was also negotiated. Regional Hospital A regional non profit hospital organization with 500 beds in 3 urgent care facilities and 15 satellite locations was able to reduce their annual expenditure by over $137,000. Savings were achieved without changing carriers in areas such as long distance, local, pagers and data services. Overcharges by carriers of over $28,000 were also identified and recovered by CommSettlements.