ROJOSON-PEP-TALK: Strategies of Patient Empowerment Program (Pre-session Recording) - June 2021

1. Empowerment
objective - for lay
people to have
understanding of
strategies on
Patient
Empowerment –
how to cultivate
it and how
ROJoson does it
What are the
ROJoson
strategies to
make patient
empowered?

2. The World Health Organization has
identified four components as being
fundamental to the process of patient
empowerment:
1) understanding by the patient of his/her
role;
2) acquisition by patients of sufficient
knowledge to be able to engage with
their healthcare provider;
3) patient skills; and
4) presence of a facilitating environment.
What are the
ROJoson
strategies to
make patient
empowered?

3. It ends up with a summary statement on
the definition of patient empowerment:
A process in which patients
• understand their role,
• are given the knowledge and skills by
their health-care provider to perform a
task in an environment that recognizes
community and cultural differences and
• which encourages patient participation.
What are the
ROJoson
strategies to
make patient
empowered?

4. If we were to translate Patient
Empowerment into Tagalog terms and
concepts, I would put it this way:
What are the
ROJoson
strategies to
make patient
empowered?

5. What are the
ROJoson
strategies to
make patient
empowered?
Patient Empowerment in Tagalog
Pagpapalakas ng Pasyente
“Pagpapalakas” encompasses the following
concepts:
• Karapatan (knowing your rights as a patient)
• Responsibilidad (responsibilities in empowering
yourself by cultivating competencies to manage
your rights and your health concerns and issues
through the following – see below)
• Kaalaman at Kakayahan (knowledge and
capability)
• Makapagdesisyon (para sa kanyang
kalusugan) [self-determination]

6. The underlying principles of Patient
Empowerment consist of the following:
• Every person has the right to make
his/her own choices with regards to
his/her health care.
• Every person has the right to be the
primary decision-maker with regards to
his/her medical conditions.
What are the
ROJoson
strategies to
make patient
empowered?

7. To cultivate empowerment -
All patients should be made aware of and
should exercise their:
• Rights to manage their own health
concerns and issues.
• Rights to participate actively and fully
with the attending health care
professionals in the decision-making
regarding their health concerns and
issues.
What are the
ROJoson
strategies to
make patient
empowered?

8. To cultivate empowerment -
All patients should develop competencies
through self-directed learning and with
assistance from health care professionals
on at least the following so as to facilitate
proper decision-making for their health:
What are the
ROJoson
strategies to
make patient
empowered?

9. • Basic knowledge, skills and attitude or
competency in managing their health
concerns and issues within their capacity
and capability and within their
environmental and cultural context.
• How to participate actively and fully with
attending health care professionals in
the decision-making regarding their
health concerns and issues.
What are the
ROJoson
strategies to
make patient
empowered?

10. • Rational and cost-effective processes of
patient management.
• Realities, inclusive of peculiarities,
idiosyncrasies, and limitations of
medicine, in the administration and
management of health care.
What are the
ROJoson
strategies to
make patient
empowered?

11. Thus, the first step in the patient
empowerment process, after knowing the
processes, is
to know and understand your rights as a
patient in getting the highest attainable
standards of health through the quality and
safe services to be provided from the
health care professionals and institutions
that you seek or consult.
Thereafter, aim or exercise these rights.
What are the
ROJoson
strategies to
make patient
empowered?

12. So, take note of your rights to quality health
services from your health care professionals and
institutions:
· People-centred – providing care that
responds to individual preferences, needs
and values
· Equitable – providing care that does not
vary in quality on account of gender,
ethnicity, geographic location, and socio-
economic status
What are the
ROJoson
strategies to
make patient
empowered?

13. So, take note of your rights to quality health
services from your health care professionals and
institutions:
· Safe – avoiding unwanted injuries
· Effective – providing healthcare services
proven to be fruitful and successful
· Efficient – maximizing the benefit of
available resources and avoiding waste
What are the
ROJoson
strategies to
make patient
empowered?

14. So, take note of your right to quality health
services from your health care professionals and
institutions:
· Timely – reducing waiting times and
harmful delays
· Integrated – providing care that makes
available the full range of health services
throughout the life course, holistic and
well-coordinated
What are the
ROJoson
strategies to
make patient
empowered?

15. Also, take note of your other rights, particularly in
a hospital setting:
· Quality and safe health care in
accordance with generally approved
medical principles
· Respect and dignity without
discrimination
What are the
ROJoson
strategies to
make patient
empowered?

16. Also, take note of your other rights, particularly in
a hospital setting:
· Participation in care decisions
· Informed consent and informed refusal
without prejudice to continuing health care
· Second opinion from alternate health
care professionals of choice
What are the
ROJoson
strategies to
make patient
empowered?

17. Also, take note of your other rights, particularly in
a hospital setting:
· Availment of benefits and privileges in
accordance with government regulations
and to be billed accurately
· Complaint about the care and services
provided without fear of reprisal
What are the
ROJoson
strategies to
make patient
empowered?

18. Second step –
After knowing and understanding your
rights as a patient or potential patient
when getting the services of health care
professionals and institutions,
you should be responsible in cultivating
competencies in managing your rights and
your health issues and concerns.
What are the
ROJoson
strategies to
make patient
empowered?

19. The health care professionals and
institutions are your partners and assists
but eventually, the decision is yours.
You should gain control on what to do with
your health issues and concerns.
What are the
ROJoson
strategies to
make patient
empowered?

20. To cultivate competencies, you must use problem-
based learning and self-directed learning
approaches.
• Problem-based learning is learning
acquired while and after solving a
certain real-world problem.
• Self-directed learning is learning on
one’s own initiative, with the learner
having primary responsibility for
planning, implementing, and evaluating
the effort.
What are the
ROJoson
strategies to
make patient
empowered?

21. You can have formal structured tutorials
(online or face-to-face)
with experts to develop your competencies
in managing your rights and health
concerns and issues.
What are the
ROJoson
strategies to
make patient
empowered?

22. You must have completed a basic course on
diagnosing health problems and
strategies and usual management on
health maintenance and restoration.
Whatever you learned,
you must practice it for best results and for
mastery of learning.
What are the
ROJoson
strategies to
make patient
empowered?

23. ROJoson Strategies on Patient
Empowerment:
• MAKING PATIENTS AWARE OF THEIR
RIGHTS ON THEIR HEALTH CARE
MANAGEMENT
• EDUCATING PATIENTS ON HOW TO
MANAGE THEIR HEALTH WITH OR
WITHOUT THE ASSISTANCE OF HEALTH
CARE PROFESSIONALS.
What are the
ROJoson
strategies to
make patient
empowered?

24. ROJoson Strategies on Patient
Empowerment:
AWARENESS OF RIGHTS AS PATIENTS – to
promote
• Self-determination (deciding for
oneself)
• Participatory management in medical
care (with health care professionals)
What are the
ROJoson
strategies to
make patient
empowered?

25. ROJoson Strategies on Patient
Empowerment:
EDUCATION – to acquire competencies on
1. learning health and illness through problem-
based learning and self-directed learning.
2. skills they can perform to promote and to
restore their health.
3. "processes" of management and not simply
memorizing management guidelines.
4. skills in engaging with their physicians when the
latter are consulted.
What are the
ROJoson
strategies to
make patient
empowered?

26. What are the
ROJoson
strategies to
make patient
empowered?
ROJoson Patient Empowerment Program
is basically education of the public or lay people
to enable them to take control in the management
of their health,
more specifically
to equip them with basic knowledge, skill and
attitude
to make educated (well-informed), rational and
cost-effective decisions on their health concerns.

27. What are the
ROJoson
strategies to
make patient
empowered?
ROJoson Patient Empowerment Program
How does ROJoson educate?
• One-on-one explanation, discussion, and
teaching with individual patients and families
during face-to-face and telemedical
consultations
• Lectures to groups
• Online Collaborative and Interactive Learning
• Blogs – using WordPress and Google Sites
• YouTube / Slideshares / Scribd publications
• Social Media - Facebook
• PEP Talk

28. What are the
ROJoson
strategies to
make patient
empowered?
Since May 15, 2021, I have added a
ROJoson PEP TALK.
This PEP TALK is designed to be a regular
online or virtual talk by ROJoson on health
concerns and issues.
It is done on a once-a-week basis using
Zoom apps.

29. What are the
ROJoson
strategies to
make patient
empowered?
The TALK is limited to one hour with less
than 20-minute talk followed by 20-minute
questions and answers and interactions.
The audience is usually limited to 15 to 20
persons for every session.
The TALK is accompanied by an Online
Learning cum Evaluation Test Exercise
(OLETE) after the session.

30. What are the
ROJoson
strategies to
make patient
empowered?
Attendees who get a perfect score will
be issued a
Certificate of Commitment and
Accomplishment.

31. What are the
ROJoson
strategies to
make patient
empowered?

32. What are the
ROJoson
strategies to
make patient
empowered?
After accumulating 50 such
certificates in 50 PEP TALKs,
an attendee is entitled to a
voucher for a
free ROJoson Telemedical
Consultation.

33. What are the
ROJoson
strategies to
make patient
empowered?

34. What are the
ROJoson
strategies to
make patient
empowered?
PEP TALK
General Objective: To empower patients or
laypeople on health and illness.
- essentially a ROJoson Online Collaborative
and Interactive Learning on Patient
Empowerment Course.
- with an Online Learning cum Evaluation
Test Exercise (OLETE) after each PEP TALK to
promote mastery of learning.

35. What are the
ROJoson
strategies to
make patient
empowered?
PEP TALK TOPICS – for the next 3 to 5 years:
• ROJoson PEP TALK Module on COVID19 (May
15, 2021 to June 8, 2021)
• ROJoson PEP TALK Module on Patient
Empowerment (June 19, 2021 to July 3, 2021)
• Patient’s Rights in Patient Empowerment
• Patient Management Process
• Realities, inclusive of peculiarities,
idiosyncrasies and limitations of medicine, in
administration and management of health care
• Individual Health Management
• Medical Emergencies and First-Aid

36. What are the
ROJoson
strategies to
make patient
empowered?
Take away in this ROJoson PEP Talk:
WHO Strategies for Patient Empowerment:
1) understanding by the patient of his/her
role;
2) acquisition by patients of sufficient
knowledge to be able to engage with
their healthcare provider;
3) patient skills; and
4) presence of a facilitating environment.

37. What are the
ROJoson
strategies to
make patient
empowered?
Take away in this ROJoson PEP Talk:
WHO Strategies for Patient Empowerment:
A process in which patients
• understand their role,
• are given the knowledge and skills by
their health-care provider to perform a
task in an environment that recognizes
community and cultural differences and
• which encourages patient participation.

38. What are the
ROJoson
strategies to
make patient
empowered?
Take away in this ROJoson PEP Talk:
ROJoson Strategies to Empower Patients:
Pagpapalakas ng Pasyente
“Pagpapalakas” encompasses the following
concepts:
• Karapatan (rights as a patient)
• Responsibilidad (responsibilities for self-
cultivation)
• Kaalaman at Kakayahan (knowledge and
capability)
• Makapagdesisyon (para sa kanyang
kalusugan) [self-determination]

39. What are the
ROJoson
strategies to
make patient
empowered?
Take away in this ROJoson PEP Talk:
ROJoson Strategies to Empower Patients:
:
ROJoson MAIN Strategies on Patient
Empowerment:
• MAKING PATIENTS AWARE OF THEIR
RIGHTS ON THEIR HEALTH CARE
MANAGEMENT
• EDUCATING PATIENTS ON HOW TO
MANAGE THEIR HEALTH WITH OR
WITHOUT THE ASSISTANCE OF HEALTH
CARE PROFESSIONALS

40. Empowerment
objective - for lay
people to have
understanding of
strategies on
Patient
Empowerment –
how to cultivate
it and how
ROJoson does it
What are the
ROJoson
strategies to
make patient
empowered?