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4 P’s
PRODUCT
Product diversification strategy
PRODUCT
CATEGORY
PRESCRIPTION
MEDICINES
VACCINES
CONSUMER
HEALTH CARE
PRODUCTS
CONSUMER HEALTH CARE PRODUCTS (category under
study)
PRODUCT WIDTH
ORAL HEALTH
RESPIRATORY
PAIN RELIEF
NUTRITION AND DIGESTIVE HEALTH
SKIN HEALTH
NUTRITION AND DIGESTIVE HEALTH
(product width under study)
BRAND EXTENSION
• Health drink
• Oats
• Biscuits
• Instant noodles
• Chill doodh
Horlicks
Boost
Maltova
Viva
Product length
Product Line- Horlicks
• Mother’s Horlicks
• Junior Horlicks
• Horlicks promind
• Women’s horlicks
• Lite Horlicks
• Growth + Horlicks
• Cardia + Horlicks
• Horlicks ASHA
Product Depth
Flavors
• Chocolate
• Caramel
• Vanilla
• Badam
• kesar
Size
• 50 gram
• 200 gram
• 500 gram
• 1 kg
• 2 kg
Consistency
GSK has its product line related to health care which are closely
associated to each other in some way.
By launching healthy food products,
Horlicks is strengthening its position as a
nutritious &health conscious brand
PRICE
Seen as a premium product
Value added pricing
Value for the money spend – health benefits
Competitive pricing
Eg: Horlicks 500 gram jar costs Rs.230
Boost 500 gram jar costs Rs.255
(pediasure is the most expensive one in the industry)
PLACE
It is available in every corner of the country
Channel of distribution – it follows a three level channel
It has a strong marketing network in India comprising over
700 distributors
1800 wholesalers and
8,00,000 retail outlets
Manufacturing facilities – PUNJAB, ANDRA PRADESH AND HARYANA
Horlicks sales have been strong in the south and eastern markets
which contributes about 46 per cent and 47 per cent of the total
sales.
Milk-deficient South and East preferred white liquid powders
(Horlicks, Viva, and Complan) as the drink could be prepared with
hot water.
RURAL INDIA penetration is low compared to urban areas.
To improve rural reach, it launched
• Horlicks swasthya Abhiyan
• Village level entrepreneurs
PROMOTION
Promotion of Horlicks to various target audiences is a vital
part of the management function.
Aggressive marketing mix promotional strategy
Horlicks promotion and advertising money is spent on:
• Television
• The print media Posters
• Internet
• Hoardings
Unlike its other drink (Boost-promoted by celebrities); Horlicks does not have a brand
ambassador. Because value proposition they offer for their product is their hero.
Rural
RADIO was another effective channel used by them to reach mothers &consumers in
remote parts.
Urban
In urban outlets, Horlicks have created play area for children to
• Attract consumers
• Create awareness
• Buzz around the products
They also spend a lot on market research to constantly know
customer needs
They used the pestering power of children to their benefit
Horlicks revamped its logo and packaging
THANK YOU!

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Product mix of horlicks

  • 4. CONSUMER HEALTH CARE PRODUCTS (category under study) PRODUCT WIDTH ORAL HEALTH RESPIRATORY PAIN RELIEF NUTRITION AND DIGESTIVE HEALTH SKIN HEALTH
  • 5.
  • 6.
  • 7.
  • 8.
  • 9.
  • 10. NUTRITION AND DIGESTIVE HEALTH (product width under study) BRAND EXTENSION • Health drink • Oats • Biscuits • Instant noodles • Chill doodh Horlicks Boost Maltova Viva Product length
  • 11. Product Line- Horlicks • Mother’s Horlicks • Junior Horlicks • Horlicks promind • Women’s horlicks • Lite Horlicks • Growth + Horlicks • Cardia + Horlicks • Horlicks ASHA
  • 12. Product Depth Flavors • Chocolate • Caramel • Vanilla • Badam • kesar Size • 50 gram • 200 gram • 500 gram • 1 kg • 2 kg
  • 13. Consistency GSK has its product line related to health care which are closely associated to each other in some way.
  • 14. By launching healthy food products, Horlicks is strengthening its position as a nutritious &health conscious brand
  • 15. PRICE
  • 16. Seen as a premium product Value added pricing Value for the money spend – health benefits
  • 17. Competitive pricing Eg: Horlicks 500 gram jar costs Rs.230 Boost 500 gram jar costs Rs.255 (pediasure is the most expensive one in the industry)
  • 18. PLACE It is available in every corner of the country
  • 19. Channel of distribution – it follows a three level channel
  • 20. It has a strong marketing network in India comprising over 700 distributors 1800 wholesalers and 8,00,000 retail outlets Manufacturing facilities – PUNJAB, ANDRA PRADESH AND HARYANA
  • 21. Horlicks sales have been strong in the south and eastern markets which contributes about 46 per cent and 47 per cent of the total sales. Milk-deficient South and East preferred white liquid powders (Horlicks, Viva, and Complan) as the drink could be prepared with hot water.
  • 22. RURAL INDIA penetration is low compared to urban areas. To improve rural reach, it launched • Horlicks swasthya Abhiyan • Village level entrepreneurs
  • 23. PROMOTION Promotion of Horlicks to various target audiences is a vital part of the management function.
  • 24. Aggressive marketing mix promotional strategy
  • 25. Horlicks promotion and advertising money is spent on: • Television • The print media Posters • Internet • Hoardings Unlike its other drink (Boost-promoted by celebrities); Horlicks does not have a brand ambassador. Because value proposition they offer for their product is their hero.
  • 26. Rural RADIO was another effective channel used by them to reach mothers &consumers in remote parts. Urban In urban outlets, Horlicks have created play area for children to • Attract consumers • Create awareness • Buzz around the products
  • 27. They also spend a lot on market research to constantly know customer needs They used the pestering power of children to their benefit Horlicks revamped its logo and packaging

Editor's Notes

  1. Width- refers to how many different product lines the company carries.
  2. Length- refers to the total number of items in the mix.
  3. Consistency- describes the close relation of the product lines in the end use.
  4. Depth- refers to the variants offered of each product in the line
  5. Value for the money they spend
  6. Csc- customer satisfaction co-ordinators