Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Interview power point
1. Richard Smith
Nichols College
Business & Society
Michael & Carol Ann
Family Friend
O’NEIL GENERAL CONTRACTING LLC.
2. PURSUING BUSINESS
Reason why they choose to
open O’Neil Contractors is
because of Michael’s work past.
-previous side jobs in
similar fields
-Union carpenter, Boston
labor union
Service: The service they
provide is remodeling for
Hospitals, old Folk homes, and
residential estates.
The company first opened in
1991; now that is 20 years of
competitive business.
3. BUSINESS’S BACKGROUND
Had money saved up, enough to start up
doing small jobs
Reason why they opened their company was
to eliminate the middle plan
Make all the profit; also had options for both
full and part time employees readily
4. BUSINESS’S BACKGROUND
Training and Background:
-Wentworth Institute blue print reading
-Mass, construction and supervising license
-Home improvement contractors license
From then to Now:
-Under million dollar business a year
-Doubled income
-Tripled exposure; how much work offered yearly
-Increased employees from 1 to 6 or 7 now to 3
due to economy
5. SUCCESS’S
Maintain financial well-being
Reputation has no flaws, no bad information
on company
Strictly word of mouth
6. CHALLENGES
Always dealing with new & existing
competition
Biggest competitor “the Union”
Make payroll
Meet all financial needs
Biggest Challenge:
THE ECONOMY
7. FACTORS TO SUCCESS
Keep the business name reputable
Continue to do excellent work
PLEASE the customer
Follow CODE & SAFETY rules/laws
Maintain ethical prices while continuing to
make profit
8. FLAWS
Being strictly a word of mouth business,
pleasing the customer is KEY
Offering poor work quality
9. FUTURE IN THE COMPANY
They plan on continuing to run business for
next 10-15 years until retirement
-Stay successful
-Assume less management
responsibilities
-Pass on business to prominent
successor
10. SUMMARY
“The key to running a successful and
profitable business is making sure you run a
business of something you love.”
I learned that when you start of working for
the union assuming the lowest position, you
are called a journeymen.