What is the next step after the courier rep? The Camping Butler! Less stress and more holiday for the guests!

1. The campingbutler
More than a courier rep

2. Trends
• Glamping (glamorous camping)
• Hotelservices at campings
• Cooking in chalets

4. See also http://www.clubmed-villas.com/mauritius/custom-holidays/personal-butler-service.html#

5. Tasks
• Meals
– Front cooking / private chef
– Regeneration of prepared
meals
– Barbecue
– Delivery of meals from
restaurants at the camping
• Cleaning / dishwash
• Bedlinnen / laundry etc
• (Personal) Shopping

6. Tasks
• Camping concierge
– Organising/booking excursions
– Making restaurant reservations
– Organizing transport
– Organizing events/parties
• Animation tasks / Babysitting

7. Costs
• Salary: €1500 gross
– Real costs € 2400 (month) - € 90 euro (day)
– Staffing markup 15% = 103,50 / day
– Provision for bought goods and services 5 à
10%
• (default risks, administration costs)
– Exclusive travel, transport, housing

8. Packages & deals
• Platinum: 1 butler for 1 or 2 families
60 à 105 euro/day. Includes real time
cooking
• Gold : 1 butler for 3 or 4 families
30 à 40 euro/day.
• A la carte /package :
price per hour 20 euro. Also possibile to
buy/give credits or points

9. Packages & deals
• Included in the
booking
• Buy it after arrival
• Gift voucher
• Pay per credit / hour

10. Job requirements
• Very hospitality and service minded
• Knowledge of languages
• Cooking experience
• Animation
• Discreet

11. Business model
• Independent company
• Activity of a touroperator
• Activity of camping(s)
• Freelancers

12. Questions ?

13. Sources
• http://www.hotelchatter.com/story/2011/6/9/113528/1946/hotels/What_Exactly_Does_a_Cam
• http://seattletimes.com/html/outdoors/2003858663_nwwtrailmix30.html
• http://www.nbcnews.com/id/21790159/ns/travel-luxury_travel/t/rise-hotel-butler-
service/#.URLbNqXxaSo
• http://www.glampingmagazine.nl/
• http://en.wikipedia.org/wiki/Butler
• http://en.wikipedia.org/wiki/Concierge
DISCLAIMER
Not endorsed by the campings and touroperators shown
in this presentation