Student Presentations on the topic "Technology Transformation in Travel and Tourism Industry"

2. Group Members
Yogini Mane 22
Pranav Mudras 26
Wasim Patel 29
Deepal Solanki 40
Ulpesh Solanki 41

3. Technology Transformation in
Travel and Tourism Industry.

4.  Introduction to Travel and Tourism
 History of Travel and Tourism
 Online Tourism and Functional Stakeholders
 Online Tourism & Travel Services
 Delivery Process
 Case Studies
 Makemytrip.com
 Yatra.com
 Tripadvisor.com
 Coxs and Kings Big International
 Ezeego.com
 Technological Developments
 Advantages and Disadvantages of Online Travel and Tourism
 Conclusions & Recommendations

5. Introduction to
Travel and Tourism

6. History of
Travel and Tourism

7. Online Tourism and Functional
Stakeholders
Airlines
Hotel Industry
Travel Intermediaries

8. Online Tourism & Travel Services
 Tourism services
 Tourist places
 Transport services
 Tourist packages
 Social community
 Tourist guides
 User accounts for customers
 Hotel/Motel/Resort reservations online
 Various documentary and financial facilities for the travellers and the
tourists
 Corporate event management
 Tourism & travel logistic provider
 Receiving & transfer services.
 Visiting places information in brief.
 Students’ study/picnic/vacation tour arrangements.
 Various programme arrangements services

9. Delivery Process
Domestic Tourism Inbound Tourism
Outbound Tourism

10. Delivery Process

11. Yatra.com
Makemytrip.com
IRCTC.com
Coxs and Kings
Tripadvisor.com

12. Introduction to Yatra.com

13. Yatra’s Business Model

14. Interfacing practiced at Yatra.com
 Graphical User Interface (GUI)
 Appnomic APM Tool
-Remote Management Centre (RMC).

15. What’s so unique about Yatra.com??
 Air Fare Calendar
 Cruise holidays
 Low-fare alert
 Hot Deals
 Holidays
 The Yatra Care Program
 Yatra Miles
 Yatra Travel Guard Insurance

17. Makemytrip.com
 MakeMyTrip.com was founded by Deep Kalra.
MakeMyTrip is the largest online travel company in India and
second most visited travel website after IRCTC.
Sells more than 12,000 flight tickets, 1,000 hotel room nights, and
100 holiday packages every day and attracts more than
3.5 million unique visitors every month.
Covers more than 50% of all online sales in India

18. The Business Model and Operation

19. Products and Services
 International and Domestic Flights- Air Tickets
 Holiday Packages and Hotels in India as well as International
 Domestic - Bus and Rail Tickets
 Private Car and Taxi Rentals
 MICE (Meetings, Incentives, Conferences & Exhibitions)
 B2B and Affiliate Services
 Mobile Site & Apps

20. Makemytrip.com website

21. Make my trip mobile application

22. Make my trip mobile application

23. Technological Analysis
Integrated Technology Platform

24. F5 BIG-IP
•Local Traffic Manager (LTM)
•Application Delivery Controller (ADC)
Web Technologies
MakeMyTrip Clustrix
Database

25. {

26. Introduction to Indian Railway Catering and Tourism Corporation
{
(IRCTC)

27. Business Model

28. Functioning of IRCTC

30. Services of IRCTC
Online Ticketing
Flight Ticketing

32.  Cox And Kings is travel company that traces its history to 1758.
 Richard Cox was appointed regimental agent to the Foot Guards.
 Cox & Kings is now a privately owned tour company with offices in Australia,
United Arab Emirates, United Kingdom, India, the United States of America and
Japan.
 Its global headquarters are in London.
 C&K operates in 19 countries through its Subsidiaries, Branch offices and
Representative offices.

33. Cox and Kings introduced many value
added services in its offerings.
Cox and Kings (CKS) identified revenue
sources by introducing new travel
packages.
The other initiatives undertaken by Cox
and Kings to make their services more
efficient also form a part of this caselet.

34. Application Centre Management and operations
Visa Processing and Passport Application
Dissemination of Information
Pre Scrutiny of Applications

35. Visa Processing and Passport Application
Acceptance of Application
Fee Handling

36. Visa Processing and Passport Application
Document Tracking
Quality

37. COXS AND KINGS OFFICIAL ONLINE BOOKING SITE

38. COXS AND KINGS MOBILE APPLICATION

39. Outbound tourism

40. Tripadvisor.com

42. Conclusion