The CIO To-Do List
Create the CEO moment
Unify identity across BUs
Know your customer
Build lasting relationships (at scale!)
Shift focus to Identity Relationship Management (IRM)
2. 2
Daniel Raskin
VP of Marketing, ForgeRock
15+ years in executive roles in software with such
companies as Sun Microsystems, McGraw-Hill,
NComputing, Agari, and ForgeRock
18. 18
Internet BU Mobile BU Cable BU Home BU
Auto
Insurance
Home
Insurance
Life Insurance
Renters
Insurance
Department of
Revenue
Department of
Transportation
Department of
Housing
Homeland
Security
SERVICE
PROVIDER
INSURANCE
PROVIDER
DIGITAL
GOVERNMENT
Common Identity
Common Identity
Common Identity
30. 30
Identity as an enabler of
business critical value
and top-line revenue.
Seamless experience
across users, devices
and “things.”
Enables Customer focused
services that extend reach to
new, untapped populations
Your IRM Foundation is what gives you an edge
over competitors and enables rapid time to market
Identity Relationship Management
31. 31
COMMON API FOR ALL IDENTITY SERVICES
Internet of Things
Business Unit
Cloud Business
Unit
Mobile Business
Unit
SINGLE CUSTOMER VIEW
SINGLE CUSTOMER VIEW
Identity Relationship Management Platform
33. 33
The CIO To-Do List
1. Create the CEO moment
2. Unify identity across BUs
3. Know your customer
4. Build lasting relationships (at scale!)
5. Shift focus to Identity Relationship Management (IRM)