Karnataka Bank Ltd was incorporated on February 18, 1984. Head Office situated at Mangalore in Karnataka. Set by a group of advocates & businessmen. Formed by merger of Sringeri Sharada Bank Ltd., Chitradurga Bank Ltd. and Bank of Karnataka.
With 88 years of providing professional banking services and quality customer service. It has a network of 500 branches spread across 20 states and 2 Union Territories. It has over 5,844 employees, 86,868 shareholders and over 4.84 million customers. Key people: Chairman
"To be a technology savvy, customer centric progressive bank with a national presence, driven by the highest standards of corporate governance and guided by sound ethical values."
To offer total quality service at all levels. To Give their customers The Best in Services and in Products. Deploy most modern technology and to be in competition. Develop long term relationships.
Treasury Operations Includes investment portfolio, securities & foreign exchange. Corporate/ Wholesale Banking Huge amount of advances to corporate sector Retail Banking Regular activities of bank Other banking Operations Insurance, Mutual funds, Demat services etc.,
Bank has 500 branches operating across 20 states and 2 union territories. It has over 5,844 employees The Board of Directors of the Bank consists of 11 directors including the Managing Director.
Work is divided into various section in head office. Each regional office reports to head office with respective sections. Each branches across various regions report to the concerned regional office. Within a branch all reports to the branch manager.
Manager to associates: 1:5 in small branches or extension counters Or Manager to associates: 1:20 in large branches and corporate office.
Authority Unity of command Exception to unity of command
Strengths: Private sector bank Reputation and brand image of bank Long term goals Weakness: More number of employees retiring and resigning Over load of work pressure for the existing employees
Opportunities: Satisfied customer service with upgraded technology Technology savvy Customer centric Threats: Competition due to large no of existing privates banks Threat from upcoming banks
Way of Thinking IntuitivTolerance for Ambiguity Rationa e l Analytic Conceptual High Low