Presentation Made in ET Banking IT Conclave 2009 Mumbai and CII Connect 2009 Chennai. This is without Videos.

1. Leveraging ICT for social inclusion Dr. Nachiket Mor

2. Banking in remote rural India Rural customers have different financial needs Low value Frequent transactions Need to customise current model to take care of: Several proximate touch points Unreliable connectivity at last mile Investment in local human resource High monitoring for some portfolios Unique transactional environment Local language interface for customers No systematic way to record credit history Challenge to provide KYC documents

4. Simulates 100 possible wealth paths of a household and picks the best and the worst possible pathways

7. Kshetriya Gramin Financial Services To provide financial services to underserved rural areas Financial services offered are: Loans Insurance Money market mutual fund Remittances Each KGFS to operate in two districts or cover 5 mn population Ownership for maximising the financial wellbeing of the clients Thin level branch at village level Strong back office with technology infrastructure

8. Key applications of technology Customer unique identification To record credit history Enables dedupe process Profiling and continuous updation of customer household data To build scoring models To develop new products To understand the impact of usage Equip frontline staff to do financial planning Enhance collateral management Building systems to scale

9. Customer Unique Identification Capturing Fingerprint Biometric for authentication

10. Profiling and continuous updation of data

12. Cattle health details capturing through Veterinary application

13. Reduction in premium on account of reduced moral hazard

14. Technology to track the movement of collateral like Trucks / LCVs

16. Cost effective ASP Model

17. Secured and state of the art data center

18. Multiple fallback/ DR site

19. Access over internet/intranet

20. Customer Management System

21. Offline/online mode of operation

22. Modular approach to add product functionality

23. Multiple entities support

25. Thank You