Futureshift Consulting has a social mission to bridge digital divide in communities, schools and governments that we participate in. Towards realizing this mission, we has compiled a consolidated link to web resources that provide downloadable training programs on computer literacy and popular desktop applications. We encourage individuals and social organizations to leverage the links and contents to help benefit the community.

1. Helping Communities to Bridge the Digital Divide Rajesh Soundararajan Strategy Director (Global iCafé Practice) Futureshift Consulting Pte. Limited Singapore, 048545 0

3. Community Technology Skills Program: Content Computer Literacy: Computer Fundamentals. Provides a solid foundation in basic computer concepts and the essentials of hardware, software, operating systems, and the Internet. Information Literacy: Using the Internet and World Wide Web. Covers exploring the Web using search engines, working with e-mail, and creating Web pages. Digital Media Fundamentals. Teaches students how to get started with digital media, including music, photography, and video. Productivity Applications: Word Processing Fundamentals. Teaches students to use a word processor to write and revise a variety of personal and business documents, from simple letters and memos to complex layouts containing graphics and tables. Spreadsheet Fundamentals. Teaches students the basics of spreadsheet concepts and practices, including creating worksheets, editing data, building charts and graphs, and publishing spreadsheets to the Web. Presentation Fundamentals. Covers everything students need to know about putting together persuasive electronic presentations, from creating basic slide shows to adding graphics, audio, and video for rich multimedia presentations. Web Design Fundamentals. Takes students through the complete process of Web page design, from the basics of HTML to strategies for designing and building a complete Web site. Database Fundamentals. Introduces students to the basics of using a relational database to create tables, forms, and reports. Source: http://www.microsoft.com/About/CorporateCitizenship/US/CommunityInvestment/CommunityTechSkills/UPCurriculum.mspx (July 11, 2009) 2

4. Real world skill development The Learning Curriculum provides the foundation for teaching basic to intermediate technology skills in a hands-on manner. Designed to be used in community technology centres (CTCs) or telecenters, the curriculum provides quality content focused on real-world skill development in the areas of: Beginning information, technology, and computer literacy Information and communications technologies Workforce development and preliminary technical certification preparation Lessons can be taught in a classroom-style setting, or as part of a self-paced learning program. The curriculum aligns with internationally recognized certification requirements and provides eight step-by-step courses teaching skills in the following disciplines. Real-World Skill Development. CTCs and telecenters are encouraged to customize the curriculum to meet the needs of their particular students or the local economy. All files are available in Microsoft Office Word format, which enables instructors to customize lessons so they are relevant to local needs, making the training as meaningful as possible for students. Availability of Curriculum. Telecenters may obtain the curriculum by submitting a Community Technology Skills Program application through the local Microsoft office, or by sending an e-mail message to upinfo@microsoft.com, or by visiting the Microsoft Unlimited Potential curriculum download page. 3

5. Download the Learning Curriculumavailable on Microsoft ® Unlimited Potential Community Learning Curriculum Portal The Curriculum is available in 21 languages. As the files are quite large, it is recommended using a broadband connection. The minimum hardware required to run the curriculum is a Pentium 1 workstation. A Pentium 1 will support all courses in the curriculum except the Digital Media Fundamentals course, for which a Pentium 3 or better workstation is recommended. English | Arabic | Bulgarian | Simplified Chinese | Traditional Chinese | French | German | Gujarati | Hebrew | Hindi | Indonesian | Latvian | BahasaMalaysia | Malayalam | Portuguese | Romanian | Russian | Spanish | Tamil | Thai | Vietnamese | It is designed in easy to follow steps to begin using the course material: http://www.microsoft.com/About/CorporateCitizenship/US/CommunityInvestment/CommunityTechSkills/UPCurriculumDownloads.mspx Locate your language. Download the Welcome Kit. Agree to the End User License Agreement (EULA) found in each downloaded component. Select the title of the course you would like to use. (A list of available course components will appear: instructor files, student files, and practice files). Select the component that you would like to use. 4

6. Localised Content : e.g. Bahasa Malaysia Welcome Kit (Bahasa Malaysia) (8.29 MB) Course 1: Computer Fundamentals Instructor files (Bahasa Malaysia) (22.5 MB) Student files (Bahasa Malaysia) (18.9 MB) Practice files (Bahasa Malaysia) (1.16 MB) Course 2: Digital Media Fundamentals Instructor files 1 of 4 (Bahasa Malaysia) (15.1 MB) Instructor files 2 of 4 (Bahasa Malaysia) (14.0 MB) Instructor files 3 of 4 (Bahasa Malaysia) (16.9 MB) Instructor files 4 of 4 (Bahasa Malaysia) (19.2 MB) Student files 1 of 2 (Bahasa Malaysia) (28.5 MB) Student files 2 of 2 (Bahasa Malaysia) (29.3 MB) Practice files (Bahasa Malaysia) (52.5 MB) Course 3: Internet and World Wide Web Fundamentals Instructor files (Bahasa Malaysia) (24.0 MB) Student files (Bahasa Malaysia) (20.5 MB) Practice files (Bahasa Malaysia) (1.38 MB) Course 4: Web Design Fundamentals Instructor files (Bahasa Malaysia) (53.2 MB) Student files (Bahasa Malaysia) (22.4 MB) Practice files (Bahasa Malaysia) (694 KB) Course 5: Word Processing Fundamentals Instructor files (Bahasa Malaysia) (8.85 MB) Student files (Bahasa Malaysia) (6.77 MB) Practice files (Bahasa Malaysia) (452 KB) Course 6: Presentation Fundamentals Instructor files (Bahasa Malaysia) (10.6 MB) Student files (Bahasa Malaysia) (8.51 MB) Practice files (Bahasa Malaysia) (2.75 MB) Course 7: Database Fundamentals Instructor files (Bahasa Malaysia) (7.53 MB) Student files (Bahasa Malaysia) (5.53 MB) Practice files (Bahasa Malaysia) (1.09 MB) Course 8: Spreadsheet Fundamentals Instructor files (Bahasa Malaysia) (11.8 MB) Student files (Bahasa Malaysia) (9.73 MB) Practice files (Bahasa Malaysia) (371 KB) 5

7. contact: info@futureshift.sg 6