Medical transcription companies face numerous challenges as they strive to help healthcare providers overcome their EHR documentation issues.

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Major Challenges Faced by a Medical Transcription
Company
Medical transcription companies face numerous challenges as they strive to help
healthcare providers overcome their EHR documentation issues.
Accurate medical transcripts are very important as they serve as a permanent record of the
patient’s medical history. Every medical transcription service provider aims to deliver high-
quality documents within the stipulated time frame. However, the introduction of innovative
technologies and other elements have led to new challenges for medical transcriptionists. The
challenges that medical transcriptionists are facing today are as follows:
 Meeting deadlines: Handling data in the medical industry is a tedious task as a large
amount of data is generated every minute. The ability to produce high-quality content and
consistently meet tight deadlines is a major challenge. Setting up a schedule with enough
break time is one way of meeting the deadlines without compromising accuracy.

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 Team work: Physicians, medical transcriptionists, and other healthcare professionals
need to be on the same page to ensure quality EHR documentation. A physician should
feel comfortable while working with a transcriptionist. To work seamlessly, a
transcriptionist should strike a balance between making the physician feel comfortable
and also ensure that the recordings are transcribed accurately.
 Introduction of advanced technologies: New technologies pose concerns such as
adjusting to the new systems and devices. This can disrupt workflow, challenges of
synchronization with devices and programs, etc. All of this can affect the quality of
output and turnaround time.
 Use of speech recognition software: Speech recognition software can pose major
problems when it comes to medical transcription. Speech recognition software lacks the
intelligence to capture pronunciations and sentences correctly, resulting in poor
transcription.
 Poor dictation: Physicians tend to multi-task, which can lead to poor dictation. Poor
dictation means lack of clarity, disturbing background noises affecting the audio, etc.
which results in inaccurate transcription. Dictating in a closed room that is noise-free will
make it easier for the medical transcriptionist to decipher.
 Inaccurate Data: Another challenge is that some healthcare organization refuse to
provide information if they are not one hundred percent sure about it. This uncertainty
will impact transcription turnaround time and often requires reports being sent to the
hospital to be manually fixed.
 Lack of trained medical transcriptionists: Most developed countries face shortage of
skilled medical transcriptionists. This is because of the low pay scale and slow
professional growth.

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 Job security: The introduction of EHRs and use of transcription software are seen as
major concerns for the medical transcription industry. These factors impact medical
transcriptionists’ job security.
Medical transcription is still the primary mechanism for a physician to clearly communicate with
other healthcare providers who need to access the patient record. Professional medical
transcription companies are focused on providing accurate and timely EHR-integrated
documentation solutions. Experienced transcriptionists can meet even tight deadlines without
compromising on the quality of medical records. They have excellent listening skills and can
even understand dictations in thick accents or with disturbing background noises. To ensure
utmost accuracy, the transcripts go through a multi-tiered quality checks.