3. ORGANIZATIONAL STRUCTURE DEFINED
Division of labor and patterns of coordination,
communication, workflow, and formal power that direct
organizational activities.
Refers to formalized patterns of interactions that link a
firm’s tasks, technologies, and people
4. WHY DO WE NEED ORGANIZATIONAL STRUCTURE
Without a formal organizational structure, employees
may find it difficult to know who they officially report to in
different situations, and it may become unclear exactly
who has the final responsibility for what.
6. BASIC AND DIFFERENT TYPE OF ORGANIZATION
STRUCTURE
1) Functional Structure
An organizational form in which the major
functions of the firm, such as production,
marketing, R&D, and accounting, are grouped
internally.
7. FUNCTIONAL STRUCTURE
Advantages
Enhanced coordination and control
Centralized decision making
Enhanced organizational-level perspective
More efficient use of managerial and technical talent
Facilitated career paths and development in specialized areas
Disadvantages
Impeded communication and coordination due to differences in
values and orientations
May lead to short-term thinking (functions vs. organization as a
whole)
Difficult to establish uniform performance standards
8. 2) DIVISIONAL ORGANIZATIONAL STRUCTURE
An organizational form in which products, projects, or
product markets are grouped internally.
Also called multidivisional structure or M-Form
9. Advantages
Separation of strategic and operating control
Quick response to important changes in external environment
Minimal problems of sharing resources across functional
departments
Development of general management talent is enhanced
Disadvantages
Can be very expensive
Can be dysfunctional competition among divisions
Differences in image and quality may occur across divisions
Can focus on short-term performance
10. 3) Matrix organizational structure
An organizational form in which there are multiple lines
of authority and some individuals report to at least two
managers.
11. Advantages
Facilitates the use of specialized personnel,
equipment and facilities
Provides professionals with a broader range of
responsibility and experience
Disadvantages
Can cause uncertainty and lead to intense power
struggles
Working relationships become more complicated
Decisions may take longer
12. BASIC FORM OF ORGANIZATION STRUCTURE WITH RESPECT
TO COORDINATING WORK ACTIVITIES
An organizational structure is used by businesses to provide
an overall hierarchy and reporting structure for each job
within the organization, and defines how an organization will
operate to meet its goals. For small businesses, one of
several basic types of organizational structure can provide a
platform to allow for future growth without making extensive
changes to job responsibilities, the management structure
or financial budgets for each area
13. COORDINATING WORK ACTIVITIES
1. Informal communication
Sharing information, forming common mental models
Allows flexibility
Vital in no routine and ambiguous situations
Easiest in small firms
Applied in team-based structures
Includes integrator roles
14. 2. Formal hierarchy
• Direct supervision
• Assigns formal (legitimate) power to manage others
• Coordination strategy for departmentalization
15. 3. Standardization
a) Standardized processes (e.g., job descriptions)
b) Standardized outputs (e.g., sales targets)
c) Standardized skills (e.g., training)
16. ELEMENTS OF ORGANIZATIONAL STRUCTURE
>
Elements of
Organizational
Structure
Span of
Control
Centralization
Department-
alization
Formalization
17. X
SPAN OF CONTROL
Number of people directly
reporting to the next level
Assumes coordination through
direct supervision
Wider span of control possible
when:
Other coordinating
mechanisms present
Routine tasks
Low employee
interdependence
18. It is really important to have an organizational
structure that will allow those companies to have
the ultimate confidence
Susan Estrada