ISO 14001 & 9001 Awareness

1. INTERNATIONAL ORGANIZATION
FOR STANDARDIZATION
Quality Assurance, Ateeq Hashmi, ISO, 08 May 2018
Overview of ISO 9001 and ISO 14001
ISO 9001 and ISO 14001 are among ISO's
most well known standards ever.
They are implemented by more than a million
organizations in some 175 countries.
ISO 9001 helps organizations to implement
quality management.
ISO 14001 helps organizations to

2. ISO 9001 is for quality management.
Quality refers to all those features of a product
(or service) which are required by the customer.
Quality management means what the
organization does to
ensure that its products or services satisfy the
customer's quality requirements and
comply with any regulations applicable to
those products or services.
INTERNATIONAL ORGANIZATION
FOR STANDARDIZATION
Quality Assurance, Ateeq Hashmi, ISO, 08 May 2018
Quality management

3. Quality management
Quality management also means what the
organization does to
enhance customer satisfaction, and
achieve continual improvement of its
performance.
INTERNATIONAL ORGANIZATION
FOR STANDARDIZATION
Quality Assurance, Ateeq Hashmi, ISO, 08 May 2018

4. Environmental management
ISO 14001 is for environmental
management. This means what the
organization does to:
minimize harmful effects on the environment
caused by its activities,
to conform to applicable regulatory
requirements, and to
achieve continual improvement of its
environmental performance.
INTERNATIONAL ORGANIZATION
FOR STANDARDIZATION
Quality Assurance, Ateeq Hashmi, ISO, 08 May 2018

5. Generic standards
ISO 9001 and ISO 14001 are generic standards.
Generic means that the same standards can be
applied:
to any organization, large or small, whatever
its product or service,
in any sector of activity, and
whether it is a business enterprise, a public
administration, or a government department.
INTERNATIONAL ORGANIZATION
FOR STANDARDIZATION
Quality Assurance, Ateeq Hashmi, ISO, 08 May 2018

6. Generic standards
Generic also signifies that
no matter what the organization's scope of
activity
if it wants to establish a quality management
system, ISO 9001 gives the essential features
or if it wants to establish an environmental
management system, ISO 14001 gives the
essential features.
INTERNATIONAL ORGANIZATION
FOR STANDARDIZATION
Quality Assurance, Ateeq Hashmi, ISO, 08 May 2018

7. Management system
Management system means what the
organization does to manage its processes, or
activities in order that
its products or services meet the
organization’s objectives, such as
satisfying the customer's quality
requirements,
complying to regulations, or
meeting environmental objectives
INTERNATIONAL ORGANIZATION
FOR STANDARDIZATION
Quality Assurance, Ateeq Hashmi, ISO, 08 May 2018

8. Management system
To be really efficient and effective, the organization
can manage its way of doing things by
systemizing it.
Nothing important is left out.
Everyone is clear about who is responsible for
doing what, when, how, why and where.
Management system standards provide the
organization with an international, state-of-the-art
model to follow.
INTERNATIONAL ORGANIZATION
FOR STANDARDIZATION
Quality Assurance, Ateeq Hashmi, ISO, 08 May 2018

9. Management system
Large organizations, or ones with complicated
processes, could not function well without
management systems.
Companies in such fields as aerospace,
automobiles, defense, or health care devices
have been operating management systems for
years.
The ISO 9001 and ISO 14001 management
system standards now make these successful
practices available for all organizations.
INTERNATIONAL ORGANIZATION
FOR STANDARDIZATION
Quality Assurance, Ateeq Hashmi, ISO, 08 May 2018

10. Processes, not Products
Both ISO 9001 and ISO 14001 concern the
way an organization goes about its work.
They are not product standards.
They are not service standards.
They are process standards.
They can be used by product manufacturers
and service providers.
INTERNATIONAL ORGANIZATION
FOR STANDARDIZATION
Quality Assurance, Ateeq Hashmi, ISO, 08 May 2018

11. Processes, not products
Processes affect final products or services.
ISO 9001 gives the requirements for what the
organization must do to manage processes
affecting quality of its products and services.
ISO 14001 gives the requirements for what the
organization must do to manage processes
affecting the impact of its activities on the
environment.
INTERNATIONAL ORGANIZATION
FOR STANDARDIZATION
Quality Assurance, Ateeq Hashmi, ISO, 08 May 2018

12. Benefits of ISO 9001 and ISO 14001
International, expert consensus on state-of-the-
art practices for quality and environmental
management.
Common language for dealing with customers
and suppliers worldwide in B2B.
Increase efficiency and effectiveness.
Model for continual improvement.
INTERNATIONAL ORGANIZATION
FOR STANDARDIZATION
Quality Assurance, Ateeq Hashmi, ISO, 08 May 2018

13. Benefits of ISO 9001 and ISO 14001
Model for satisfying customers and other
stakeholders.
Build quality into products and services from
design onwards.
Address environmental concerns of customers
and public, and comply with government
regulations.
Integrate with global economy.
INTERNATIONAL ORGANIZATION
FOR STANDARDIZATION