Two key rules leaders should never forget are to treat all employees with dignity and respect, and to listen to employees' ideas and feedback. Leaders must understand challenges from employees' perspectives in order to make informed decisions. Empowering employees by listening to their perspectives and valuing their contributions creates engaged workers and leads to organizational success.

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2. However, the people who work at the coalface of the business are the ones who know
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http://www.linkedin.com/today/post/article/20130827141015-32175171-two-key-rules-a-leader-should-never-forget
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