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Rabi Shankar Pal 
SAP Basis Consultant 
Email:mailto:rabishankarpal@yahoo.com 
Mobile: +1-(630)-418-8311 
Executive Summary: 9.5 Years 
 A dynamic professional with 9.5 years of total experience in corporate IT, encompassing a wide 
range of skill set, roles and industry verticals. 
 About 6.5 years of experience in SAP Basis and previous 3 years in IT infrastructure management 
and support. 
 Experienced in SAP Implementation, OS/DB migration and AMS Support. 
 Experience with SAP on Cloud based implementation like Amazon Web Services (IaaS) as well as 
on Private Cloud environment like NetApps – FlexPod. 
 Experienced with sap products like SAP ERP, BW, SCM, Solution Manager, SRM, CLM, Environmental 
Compliance and Enterprise Portal. 
 Automated many daily operations and monitoring of SAP systems in landscape using UNIX shell 
scripting. 
 Valid H1B VISA, Experienced on transition with multi-vendor engagement. Presently working in 
Oakbrook, Illinois, USA. 
Career Achievements & Awards 
 Received “Accenture Excellence Award – for Innovative Excellence” – Jan 2014. 
 Received “BEACON” award from Accenture for Organizes and Directs Quality Work Efforts. Aug – 
2013. 
 Received “On Spot Recognition” award from Accenture for client value addition. Dec – 2012. 
 Received “On The Spot Award” from Tata Consultancy Services Ltd for outstanding contribution 
in project. May 2012. 
 Received “Feather In My Cap” award from Wipro Technologies” for automating the monitoring 
process of support environment in the project. August 2007. 
Professional Experience: 
Accenture (June 2012 - till date) 
Project: KELLOGG (July 2014 – till Date), Oakbrook, IL, USA. 
Project Type: AMS Support 
Role: SAP BASIS Consultant, Presently at Onshore since 02nd sept 2014. 
Environment: SAP ECC, CRM, BI, SCM, EP, Solution Manager. 
Job Description: 
 Transition from previous vendor to Accenture at Onshore (Oakbrook, IL, USA) as Technical 
Lead. 
 Coordinating between Offshore Team and Onshore, engage people for different assignment 
and responsible for technical delivery to client. 
 SAP systems Performance Analysis and Tuning. 
 Maintenance of system, System refresh and Error analysis as part of support activity. 
Project: Pennsylvania Department of Revenue (June 2012 – June 2014). 
Project Type: Implementation and Support. 
Role: SAP BASIS Consultant 
Environment: SAP ECC, CRM, BI, Solution Manager on AIX 7.1 and Oracle 11g. 
Job Description: 
 New System Landscape setup, Integration and Maintenance of Non Production Environment. 
 Performance Tuning & Recommendations for SAP ECC and CRM ( ABAP ) systems before go 
live of this project. 
 Performance Tuning & Recommendation for Oracle database and AIX. 
 Maintenance of system, System refresh and Error analysis as part of support activity.
Project: HRDF (Dec-2013 – March 2014) 
Project Type: Implementation. 
Role: SAP BASIS Consultant 
Environment: SAP ECC EHP7, CRM 7.0, EP 7.4, IDM 7.2, Solution Manager 7.1 on Red Hat Linux, Oracle on 
AWS ( Amazon Web Services ). 
Page - 2 - of 4 
Activity Performed: 
 End to End Implementation of SAP POC and Dev Landscape on AWS Public Cloud 
Environment. 
 Role as Single Point of Contact for Basis Delivery as well as Individual contributor. 
 SAP rare products like IDM, xLSO implemented in the landscape. Complex and 
Heterogeneous platform with SAP and non-SAP integration. 
 Hands on with AWS Elastic Cloud Management for SAP Landscape. 
Project: Entergy (June 2013- Nov-2013) 
Project Type: OS / DB Migration. 
Role: SAP BASIS Consultant 
Environment: SAP R3 – 4.7 , SAP BW 3.5, Solution Manager On Solaris , Red Hat Linux, Oracle10g,11g. 
Activity Performed: 
 OS / DB migration from Solaris to FlexPod Infrastructure ( SAP on Private cloud solution ). 
Involve Large database migration using SAP Migration tool like Distribution Monitor. 
 Source OS : Solaris to Target OS : Red Hat Linux. Database platform is Oracle10g to Oracle 
11g. Big endian to Little endian conversion also used by Oracle Data Pump. 
 Implementation of new migration platform based on Red Hat Linux and Oracle. 
TATA Consultancy Services Ltd (October 2011 – May 2012), Kolkata 
Client Profile: KPMG International 
Project Type: Implementation & Support. 
Role: SAP BASIS Consultant 
Environment: SAP ECC, Solution Manager, EP, PI, ADS on Windows 2008 R2, MS SQL 2008. 
Job Description: 
 Implementation of staging and production landscape of one of the business environment, 
installation & setup of solution manager systems in the landscape. 
 Support Pack and Support Pack Stack upgrade. 
 Day to day activity performed as a part of support of the landscape involving transport, 
security and other basis administration jobs and troubleshooting. 
IBM India Pvt Ltd (August 2009 – September 2011), Kolkata 
Client Profile: BHP Billiton Inc. 
Project Type: AMS Support. 
Role: SAP BASIS Consultant & SPOC for SAP EC Landscape. 
Environment: SAP ECC, BI, BIA, SCM, CLM, SRM, Portal, XI, SPP, BOE, and NWDI, SAP Environmental 
Compliance etc. On Oracle10g,11g and AIX platform. 
Job Description: 
 Support Pack update and Support Pack Stack upgrade in ERP and BI systems. 
 Oracle 11g upgrade in the entire landscape, including Power HA (AIX) environment. 
 SAP kernel upgrade, Oracle Patch update. 
 System refresh (using Database specific method – Oracle) for ABAP systems and System copy 
performed for Java Systems. 
 Database administration tasks including Tablespace administration, managing objects, 
backups, DB performance and monitoring. 
 Re-org of Tablespace and database objects based on system performance report and EWA 
reports. 
 Periodic generation of EWA reports and analysis of the same with recommendations. 
 Client creation and client copy using local, remote and import / export method. 
 Apply OSS Notes to systems.
 Printer Administration using PAL. Mass printer addition. 
 Involve in cutover activities of different releases of the project. 
 Leading the SAP EC landscape (SPOC), planning and design the landscape architecture, 
worked with SOW, RFS estimation and planning for discretionary services for the landscape. 
 Perform backup and restore of sap databases. 
 Developed centralized automated backup reporting tool using Unix Shell script, Report is SLA 
compliance and approved by the client, which reduces the effort of more than one FTE ( 
weekly based ). 
 Primary activity owner of Backup for entire 1SAP and EC landscape. Managing and scheduling 
Page - 3 - of 4 
backups. 
HCL Technologies (June 2008 – July 2009), Kolkata 
Client Profile: Diarough NV. 
Project Type: Implementation and Support. 
Role: SAP BASIS Consultant 
Environment: SAP ECC 6.0 on Oracle 10g, Windows 2003 Platforms. 
Job Description: 
 Installation and configuration of ECC 6.0 system and Solution Manager 7.0 on Windows 
Platform. 
 Migration of SAP ECC 6.0 from Windows 2003 ES 32bit (x86) to Windows 2003 ES 64bit 
(x86_64) platform using Heterogeneous system copy method for development and Quality 
system. 
 Support Package Upgrade, Kernel upgrade of SAP systems. 
 Performance analysis, Maintained profile parameters. 
 Administration of Oracle 10g databases. 
 Configured SAP Router – SNC based. 
 Installation of Solution Manager 7.0 and Set up Maintenance optimizer. 
 Daily activities such, System lock, Update error, Monitoring Buffers and System logs. 
Cognizant Technology Solutions ( February 2008 –June 2008), Kolkata 
Client Profile : NSS (IT infrastructure support for Cognizant corporate ). 
Project Type : IT Infrastructure support and Data Centre operations. 
Role: System Administrator. 
Job Description: 
Administration of Solaris OS and Oracle databases. Also perform support activities for various 
data centre operations and maintenance. Installation and configuration of Oracle9i/10g on 
Solaris and Windows Platform. Maintenance of Solaris Volume Manager and Linux LVM. 
Wipro Technologies ( June 2006 – February 2008), Kolkata 
Client Profile : Lexmark Inc. 
Project Type : AMS Support. 
Role: Project Engineer 
Job Description: 
Unix Administration Support: Installation and Configuration of Apache Tomcat on Solaris and 
Linux. SSL Configuration. Deployment of Application, Troubleshooting. Unix System 
administration and support works. 
Also worked with AS/400 environment, Administering and Troubleshooting Robot/SCHEDULER 
and Robot/REPORTS on AS/400 Servers. Scheduling jobs in Tivoli Workload scheduler in Unix 
Platform. 
Writing shell scripts to accomplish day to day system administration task. 
Intrasoft Technologies Pvt Ltd (May 2005 – May 2006), Kolkata 
Client Profile : www.123greetings.com 
Project Type : Implementation and Support.
Page - 4 - of 4 
Role: Linux Server Administrator. 
Job Description: 
Administration of Red Hat EL 4.0, FreeBSD 5 , Solaris Servers. Administration of Apache, 
Tomcat, Samba Servers, MySQL 4.x Database Servers, Managing Backup Servers, Volume 
Management using Linux - LVM and RAID ( Software and Hardware ) in Red Hat Linux, 
Solaris Volume Manager in Solaris. Writing Shell script for automating the regular jobs or 
Routine Jobs like user administration in development servers, remote synchronization, daily 
backup jobs. 
Global Certifications 
 Oracle Certified Associate (Oracle 10g). Certification / Reg No : QECSYD502D. 
 Sun Certified Solaris Associate (Solaris 10). Certification / Reg No : QF4SYD501A. 
 ITIL version 3 Foundation Certified Professional. Certification / Reg No : 990196506 
Education 
 Bachelor of Science, Mathematics honours from Ranchi University, 1999-2002. 
 Certified – ‘A’ Level (equivalent of PGDCA) from DOEACC (Department of Electronic Accredited 
Computer Course, Ministry of IT, New Delhi). 2006. 
Technical Training / Course attended 
 Advance Diploma in Computer Application, Institute of Computer Engineer (I.C.E.I), Kolkata. - 2003. 
 Solaris Administration I & II, Score Information Technology Ltd, Kolkata. -2004. 
 Job Scheduling on AS/400 using tools Robot/SCHEDULER and Robot/REPORT. - 2006. Wipro 
Technologies, Kolkata. 
 IBM Tivoli Workload Scheduler from IBM Software Education. - 2006. Training conducted by Wipro 
Technologies, Bangalore. 
 Trillium Software and Data Cleansing technologies, Wipro Technologies, Bangalore. - 2007. 
 SAP BASIS and Netweaver, (TADM 10, 12 and 51) from HCL Technologies Ltd, Noida. - 2008. 
 Oracle 10g Advance Administration (Course Code: 1Z0-043) from SQL Star Intl, Kolkata. Aug – 2011. 
Personal Details 
H1B VISA : Valid till Nov – 2015. (Accenture). 
I-94 status : Dec – 2015. 
Marital Status: Married 
Nationality: Indian. 
Permenant Address : 63/6. N.S.Dutta Road, Kadamtala, Howrah – 711101, West Bengal, India. 
Present Address : 1306, South Finley Road, City : Lombard – 60148, ILLINOIS, USA.

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RABI SHANKAR PAL_New

  • 1. Page - 1 - of 4 Rabi Shankar Pal SAP Basis Consultant Email:mailto:rabishankarpal@yahoo.com Mobile: +1-(630)-418-8311 Executive Summary: 9.5 Years  A dynamic professional with 9.5 years of total experience in corporate IT, encompassing a wide range of skill set, roles and industry verticals.  About 6.5 years of experience in SAP Basis and previous 3 years in IT infrastructure management and support.  Experienced in SAP Implementation, OS/DB migration and AMS Support.  Experience with SAP on Cloud based implementation like Amazon Web Services (IaaS) as well as on Private Cloud environment like NetApps – FlexPod.  Experienced with sap products like SAP ERP, BW, SCM, Solution Manager, SRM, CLM, Environmental Compliance and Enterprise Portal.  Automated many daily operations and monitoring of SAP systems in landscape using UNIX shell scripting.  Valid H1B VISA, Experienced on transition with multi-vendor engagement. Presently working in Oakbrook, Illinois, USA. Career Achievements & Awards  Received “Accenture Excellence Award – for Innovative Excellence” – Jan 2014.  Received “BEACON” award from Accenture for Organizes and Directs Quality Work Efforts. Aug – 2013.  Received “On Spot Recognition” award from Accenture for client value addition. Dec – 2012.  Received “On The Spot Award” from Tata Consultancy Services Ltd for outstanding contribution in project. May 2012.  Received “Feather In My Cap” award from Wipro Technologies” for automating the monitoring process of support environment in the project. August 2007. Professional Experience: Accenture (June 2012 - till date) Project: KELLOGG (July 2014 – till Date), Oakbrook, IL, USA. Project Type: AMS Support Role: SAP BASIS Consultant, Presently at Onshore since 02nd sept 2014. Environment: SAP ECC, CRM, BI, SCM, EP, Solution Manager. Job Description:  Transition from previous vendor to Accenture at Onshore (Oakbrook, IL, USA) as Technical Lead.  Coordinating between Offshore Team and Onshore, engage people for different assignment and responsible for technical delivery to client.  SAP systems Performance Analysis and Tuning.  Maintenance of system, System refresh and Error analysis as part of support activity. Project: Pennsylvania Department of Revenue (June 2012 – June 2014). Project Type: Implementation and Support. Role: SAP BASIS Consultant Environment: SAP ECC, CRM, BI, Solution Manager on AIX 7.1 and Oracle 11g. Job Description:  New System Landscape setup, Integration and Maintenance of Non Production Environment.  Performance Tuning & Recommendations for SAP ECC and CRM ( ABAP ) systems before go live of this project.  Performance Tuning & Recommendation for Oracle database and AIX.  Maintenance of system, System refresh and Error analysis as part of support activity.
  • 2. Project: HRDF (Dec-2013 – March 2014) Project Type: Implementation. Role: SAP BASIS Consultant Environment: SAP ECC EHP7, CRM 7.0, EP 7.4, IDM 7.2, Solution Manager 7.1 on Red Hat Linux, Oracle on AWS ( Amazon Web Services ). Page - 2 - of 4 Activity Performed:  End to End Implementation of SAP POC and Dev Landscape on AWS Public Cloud Environment.  Role as Single Point of Contact for Basis Delivery as well as Individual contributor.  SAP rare products like IDM, xLSO implemented in the landscape. Complex and Heterogeneous platform with SAP and non-SAP integration.  Hands on with AWS Elastic Cloud Management for SAP Landscape. Project: Entergy (June 2013- Nov-2013) Project Type: OS / DB Migration. Role: SAP BASIS Consultant Environment: SAP R3 – 4.7 , SAP BW 3.5, Solution Manager On Solaris , Red Hat Linux, Oracle10g,11g. Activity Performed:  OS / DB migration from Solaris to FlexPod Infrastructure ( SAP on Private cloud solution ). Involve Large database migration using SAP Migration tool like Distribution Monitor.  Source OS : Solaris to Target OS : Red Hat Linux. Database platform is Oracle10g to Oracle 11g. Big endian to Little endian conversion also used by Oracle Data Pump.  Implementation of new migration platform based on Red Hat Linux and Oracle. TATA Consultancy Services Ltd (October 2011 – May 2012), Kolkata Client Profile: KPMG International Project Type: Implementation & Support. Role: SAP BASIS Consultant Environment: SAP ECC, Solution Manager, EP, PI, ADS on Windows 2008 R2, MS SQL 2008. Job Description:  Implementation of staging and production landscape of one of the business environment, installation & setup of solution manager systems in the landscape.  Support Pack and Support Pack Stack upgrade.  Day to day activity performed as a part of support of the landscape involving transport, security and other basis administration jobs and troubleshooting. IBM India Pvt Ltd (August 2009 – September 2011), Kolkata Client Profile: BHP Billiton Inc. Project Type: AMS Support. Role: SAP BASIS Consultant & SPOC for SAP EC Landscape. Environment: SAP ECC, BI, BIA, SCM, CLM, SRM, Portal, XI, SPP, BOE, and NWDI, SAP Environmental Compliance etc. On Oracle10g,11g and AIX platform. Job Description:  Support Pack update and Support Pack Stack upgrade in ERP and BI systems.  Oracle 11g upgrade in the entire landscape, including Power HA (AIX) environment.  SAP kernel upgrade, Oracle Patch update.  System refresh (using Database specific method – Oracle) for ABAP systems and System copy performed for Java Systems.  Database administration tasks including Tablespace administration, managing objects, backups, DB performance and monitoring.  Re-org of Tablespace and database objects based on system performance report and EWA reports.  Periodic generation of EWA reports and analysis of the same with recommendations.  Client creation and client copy using local, remote and import / export method.  Apply OSS Notes to systems.
  • 3.  Printer Administration using PAL. Mass printer addition.  Involve in cutover activities of different releases of the project.  Leading the SAP EC landscape (SPOC), planning and design the landscape architecture, worked with SOW, RFS estimation and planning for discretionary services for the landscape.  Perform backup and restore of sap databases.  Developed centralized automated backup reporting tool using Unix Shell script, Report is SLA compliance and approved by the client, which reduces the effort of more than one FTE ( weekly based ).  Primary activity owner of Backup for entire 1SAP and EC landscape. Managing and scheduling Page - 3 - of 4 backups. HCL Technologies (June 2008 – July 2009), Kolkata Client Profile: Diarough NV. Project Type: Implementation and Support. Role: SAP BASIS Consultant Environment: SAP ECC 6.0 on Oracle 10g, Windows 2003 Platforms. Job Description:  Installation and configuration of ECC 6.0 system and Solution Manager 7.0 on Windows Platform.  Migration of SAP ECC 6.0 from Windows 2003 ES 32bit (x86) to Windows 2003 ES 64bit (x86_64) platform using Heterogeneous system copy method for development and Quality system.  Support Package Upgrade, Kernel upgrade of SAP systems.  Performance analysis, Maintained profile parameters.  Administration of Oracle 10g databases.  Configured SAP Router – SNC based.  Installation of Solution Manager 7.0 and Set up Maintenance optimizer.  Daily activities such, System lock, Update error, Monitoring Buffers and System logs. Cognizant Technology Solutions ( February 2008 –June 2008), Kolkata Client Profile : NSS (IT infrastructure support for Cognizant corporate ). Project Type : IT Infrastructure support and Data Centre operations. Role: System Administrator. Job Description: Administration of Solaris OS and Oracle databases. Also perform support activities for various data centre operations and maintenance. Installation and configuration of Oracle9i/10g on Solaris and Windows Platform. Maintenance of Solaris Volume Manager and Linux LVM. Wipro Technologies ( June 2006 – February 2008), Kolkata Client Profile : Lexmark Inc. Project Type : AMS Support. Role: Project Engineer Job Description: Unix Administration Support: Installation and Configuration of Apache Tomcat on Solaris and Linux. SSL Configuration. Deployment of Application, Troubleshooting. Unix System administration and support works. Also worked with AS/400 environment, Administering and Troubleshooting Robot/SCHEDULER and Robot/REPORTS on AS/400 Servers. Scheduling jobs in Tivoli Workload scheduler in Unix Platform. Writing shell scripts to accomplish day to day system administration task. Intrasoft Technologies Pvt Ltd (May 2005 – May 2006), Kolkata Client Profile : www.123greetings.com Project Type : Implementation and Support.
  • 4. Page - 4 - of 4 Role: Linux Server Administrator. Job Description: Administration of Red Hat EL 4.0, FreeBSD 5 , Solaris Servers. Administration of Apache, Tomcat, Samba Servers, MySQL 4.x Database Servers, Managing Backup Servers, Volume Management using Linux - LVM and RAID ( Software and Hardware ) in Red Hat Linux, Solaris Volume Manager in Solaris. Writing Shell script for automating the regular jobs or Routine Jobs like user administration in development servers, remote synchronization, daily backup jobs. Global Certifications  Oracle Certified Associate (Oracle 10g). Certification / Reg No : QECSYD502D.  Sun Certified Solaris Associate (Solaris 10). Certification / Reg No : QF4SYD501A.  ITIL version 3 Foundation Certified Professional. Certification / Reg No : 990196506 Education  Bachelor of Science, Mathematics honours from Ranchi University, 1999-2002.  Certified – ‘A’ Level (equivalent of PGDCA) from DOEACC (Department of Electronic Accredited Computer Course, Ministry of IT, New Delhi). 2006. Technical Training / Course attended  Advance Diploma in Computer Application, Institute of Computer Engineer (I.C.E.I), Kolkata. - 2003.  Solaris Administration I & II, Score Information Technology Ltd, Kolkata. -2004.  Job Scheduling on AS/400 using tools Robot/SCHEDULER and Robot/REPORT. - 2006. Wipro Technologies, Kolkata.  IBM Tivoli Workload Scheduler from IBM Software Education. - 2006. Training conducted by Wipro Technologies, Bangalore.  Trillium Software and Data Cleansing technologies, Wipro Technologies, Bangalore. - 2007.  SAP BASIS and Netweaver, (TADM 10, 12 and 51) from HCL Technologies Ltd, Noida. - 2008.  Oracle 10g Advance Administration (Course Code: 1Z0-043) from SQL Star Intl, Kolkata. Aug – 2011. Personal Details H1B VISA : Valid till Nov – 2015. (Accenture). I-94 status : Dec – 2015. Marital Status: Married Nationality: Indian. Permenant Address : 63/6. N.S.Dutta Road, Kadamtala, Howrah – 711101, West Bengal, India. Present Address : 1306, South Finley Road, City : Lombard – 60148, ILLINOIS, USA.