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Administrative	
  Support	
  Skills	
  Workshop	
  
Having	
  effective	
  administrative	
  skills	
  are	
  essential	
  in	
  today’s	
  work	
  environment.	
  	
  Being	
  organized,	
  
punctual	
  and	
  effective	
  in	
  your	
  communication	
  skills,	
  both	
  written	
  and	
  verbal	
  are	
  crucial	
  if	
  you	
  want	
  to	
  
achieve	
  your	
  goals	
  in	
  any	
  endeavor	
  you	
  pursue.	
  Think	
  of	
  it.	
  	
  The	
  current	
  business	
  environment	
  is	
  filled	
  
with	
  many	
  sources	
  of	
  information,	
  and	
  you	
  have	
  to	
  take	
  that	
  information	
  and	
  analyze	
  it,	
  prioritize	
  it,	
  and	
  
process	
  it	
  to	
  the	
  extent	
  where	
  value	
  is	
  achieve	
  for	
  the	
  organization.	
  	
  Good	
  administrative	
  skills	
  reduce	
  
the	
  risk	
  of	
  “things	
  falling	
  through	
  the	
  cracks.”	
  	
  Great	
  administrative	
  skills	
  create	
  exponential	
  results	
  that	
  
spot	
  potential	
  problems,	
  overcome	
  obstacles	
  and	
  leverage	
  resources	
  effectively.	
  	
  	
  

In	
  this	
  course,	
  you	
  will	
  learn	
  the	
  core	
  skills	
  that	
  will	
  help	
  you	
  use	
  your	
  resources	
  efficiently,	
  manage	
  your	
  
time	
  wisely,	
  communicate	
  effectively	
  and	
  collaborate	
  with	
  others	
  skillfully.	
  	
  The	
  practices	
  presented	
  in	
  
this	
  module	
  will	
  take	
  time	
  to	
  root	
  into	
  your	
  daily	
  work	
  routine.	
  	
  However,	
  making	
  the	
  commitment	
  to	
  
consistently	
  apply	
  the	
  concepts	
  everyday	
  is	
  the	
  key	
  to	
  changing	
  and	
  adopting	
  new	
  behaviors	
  in	
  a	
  short	
  
amount	
  of	
  time.	
  	
  	
  

	
  

Workshop	
  Objectives:	
  
        •      Getting	
  Organized	
  

        •      Manage	
  their	
  time	
  more	
  effectively	
  

        •      Prioritize	
  their	
  time	
  so	
  they	
  can	
  get	
  it	
  all	
  done.	
  	
  

        •      Complete	
  Special	
  Tasks	
  	
  

        •      Verbal	
  Communication	
  Skills	
  	
  

        •      Non-­‐Verbal	
  Communication	
  Skills	
  	
  

        •      Empowering	
  Yourself	
  	
  

        •      Deal	
  better	
  with	
  their	
  managers	
  

        •      Taking	
  Care	
  of	
  Yourself	
  is	
  a	
  priority	
  

	
  
  For	
  more	
  information	
  or	
  to	
  book	
  a	
  workshop	
  or	
  training	
  day	
  
  use	
  the	
  information	
  below	
  to	
  contact	
  me.	
  
                                                                                                                                                                          	
  
  Email	
  –	
  ptbailey@rogers.com	
  

  Ph	
  -­‐	
  705-­‐321-­‐9896	
  

  Website	
  -­‐	
  	
  www.potentialmax.ca	
  

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Administrative support skills workshop

  • 1. Administrative  Support  Skills  Workshop   Having  effective  administrative  skills  are  essential  in  today’s  work  environment.    Being  organized,   punctual  and  effective  in  your  communication  skills,  both  written  and  verbal  are  crucial  if  you  want  to   achieve  your  goals  in  any  endeavor  you  pursue.  Think  of  it.    The  current  business  environment  is  filled   with  many  sources  of  information,  and  you  have  to  take  that  information  and  analyze  it,  prioritize  it,  and   process  it  to  the  extent  where  value  is  achieve  for  the  organization.    Good  administrative  skills  reduce   the  risk  of  “things  falling  through  the  cracks.”    Great  administrative  skills  create  exponential  results  that   spot  potential  problems,  overcome  obstacles  and  leverage  resources  effectively.       In  this  course,  you  will  learn  the  core  skills  that  will  help  you  use  your  resources  efficiently,  manage  your   time  wisely,  communicate  effectively  and  collaborate  with  others  skillfully.    The  practices  presented  in   this  module  will  take  time  to  root  into  your  daily  work  routine.    However,  making  the  commitment  to   consistently  apply  the  concepts  everyday  is  the  key  to  changing  and  adopting  new  behaviors  in  a  short   amount  of  time.         Workshop  Objectives:   • Getting  Organized   • Manage  their  time  more  effectively   • Prioritize  their  time  so  they  can  get  it  all  done.     • Complete  Special  Tasks     • Verbal  Communication  Skills     • Non-­‐Verbal  Communication  Skills     • Empowering  Yourself     • Deal  better  with  their  managers   • Taking  Care  of  Yourself  is  a  priority     For  more  information  or  to  book  a  workshop  or  training  day   use  the  information  below  to  contact  me.     Email  –  ptbailey@rogers.com   Ph  -­‐  705-­‐321-­‐9896   Website  -­‐    www.potentialmax.ca