Pat worked as the Office Manager for Lifestyle Lift of Tampa. She handled employee issues promptly and fairly, allowing the physicians to focus on patient care. Pat displayed good judgment when interacting with patients and received many compliments from them. The doctor recommends Pat highly based on her extensive experience, hard work, trustworthiness, kind nature, and optimism.

1. Jason L. Swerdloff, M.D.
1715 N. Westshore Blvd Suite 190
Tampa, Fl 33607
June 9, 2008
RE: LETTER OF REFERENCE ON PAT STEAD
To Whom It May Concern:
It has been my great pleasure to work with Pat at Lifestyle Lift of Tampa. Pat did a great
job as our Office Manager. She drew on her extensive experience managing medical and
cosmetic surgery practices in Manhattan.
She handles all employee-related issues promptly and fairly, which allowed our
physicians to concentrate on patient care. She has a knack for helping employees resolve
disputes. Pat displays good judgment in interacting with patients on the phone and in the
office. She has excellent rapport with patients and I do not recall ever hearing a patient
complain about Pat. They frequently compliment her to me. Pat is hard working and
trustworthy.
On the personal side, Pat has a kind and generous nature that puts patients and co-
workers at ease. She has a great sense of humor and is very loyal. One of her best traits
is her optimism.
I am sure you would be pleased to have a person of such high caliber in your employ.
Please feel free to contact me at (727) 692-5463 if I can be of further assistance.
Yours very truly,
Jason L. Swerdloff, M.D.